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  • FIRST POST
    • Browntoa
    • By Browntoa 17th Jun 16, 7:29 PM
    • 35,394Posts
    • 41,486Thanks
    Browntoa
    Sky TV retention deals ( post your haggling successes )
    • #1
    • 17th Jun 16, 7:29 PM
    Sky TV retention deals ( post your haggling successes ) 17th Jun 16 at 7:29 PM
    Please post any deals you have negotiated with sky

    Please post

    The package

    The price and discount

    The length of the contract
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
Page 145
    • redmalc
    • By redmalc 15th Aug 19, 2:13 PM
    • 1,331 Posts
    • 493 Thanks
    redmalc
    Antuk
    Sometimes they will call , last year they let me go out of contract before they called,its Poker !!
    • oldernonethewiser
    • By oldernonethewiser 15th Aug 19, 2:28 PM
    • 349 Posts
    • 380 Thanks
    oldernonethewiser
    When I had a TV and Sky, they called me once just after my cancellation period ended. Unfortunately it was an inconvenient time so the person asked if he could call back at the same time tomorrow. I confirmed that that would be good for me. Never heard from Sky again.


    And that started me down the path of becoming TV free.
    • shaggy
    • By shaggy 15th Aug 19, 5:44 PM
    • 1,003 Posts
    • 189 Thanks
    shaggy
    A very happy user without sky TV for over 18 months now. Thought I'd miss it especially the recording but with Iplayer and the other streaming apps that's pretty much made redundant.

    The only really big thing I missed was game of thrones but found other ways to watch that.

    They'll only get me back as a customer if I can have a similar deal as before which was the full package for £18 a month ��
    • rexel
    • By rexel 16th Aug 19, 11:00 AM
    • 543 Posts
    • 75 Thanks
    rexel
    Just got email to do survey on why I cancelled.dont know I I should do I am waiting for offer
    • sparky200
    • By sparky200 17th Aug 19, 9:28 AM
    • 26 Posts
    • 6 Thanks
    sparky200
    My Deal
    Just logged in to my deal after giving notice last week and I see the standard offer
    Entertainment £15
    Sports & Cinema £ 22
    Box sets £1
    Hd £1

    Total £39

    I presume this will probably be the best offer Iíll receive even if get a phone call.
    Does the offer stay there until termination date in 2 weeks or is it removed?
    Does the sports deal include F1 & hd?
    On the 2tb old box although have a 4K tele. Is it worth the sky q option and is it best to upgrade now or wait for an offer later. Didnít see any option in vip for this.
    Final question, I have tried to read all the small print but is this 12 month deal for all. Got caught out this year with entertainment 18 months but everything else 12 months so sub rocketed after 12 months.
    Thank you in anticipation of any advice.
    • antuk
    • By antuk 17th Aug 19, 10:02 AM
    • 277 Posts
    • 43 Thanks
    antuk
    Just logged in to my deal after giving notice last week and I see the standard offer
    Entertainment £15
    Sports & Cinema £ 22
    Box sets £1
    Hd £1

    Total £39

    I presume this will probably be the best offer Iíll receive even if get a phone call.
    Does the offer stay there until termination date in 2 weeks or is it removed?
    Does the sports deal include F1 & hd?
    On the 2tb old box although have a 4K tele. Is it worth the sky q option and is it best to upgrade now or wait for an offer later. Didnít see any option in vip for this.
    Final question, I have tried to read all the small print but is this 12 month deal for all. Got caught out this year with entertainment 18 months but everything else 12 months so sub rocketed after 12 months.
    Thank you in anticipation of any advice.
    Originally posted by sparky200

    Can you give me the link mydeal? and did this appear the minute you cancelled or does it need to terminate first?
    • sparky200
    • By sparky200 17th Aug 19, 10:28 AM
    • 26 Posts
    • 6 Thanks
    sparky200
    Can you give me the link mydeal? and did this appear the minute you cancelled or does it need to terminate first?
    Originally posted by antuk
    Sky.com/mydeal
    Couple of hours after cancellation.
    • antispam246
    • By antispam246 17th Aug 19, 6:04 PM
    • 911 Posts
    • 736 Thanks
    antispam246
    Been awhile since I last haggled, currently on

    Sky Entertainment (Boxsets/Kids/HD) £20
    Sky Superfast fibre 2 + line rental + pay as you talk £25


    Gold VIP



    So £45 p/m all in all,



    Looking to upgrade as well as negotiate and my final offer before beginning cancellation proceedings was


    Entertainment £20
    HD £1
    Kids £1
    Boxsets £1
    Sports £23
    Q Multiscreen £13


    Superfast Fibre £25 (inc line rental and pay as you talk)



    Sky Q 2TB box (currently on 1TB) free/free install
    Sky Q mini box (free/free install)


    Total price £84 p/m 18 months contract


    Was comparing to offers here and elsewhere and was struggling to see if this was a reasonable offer or if I could make improvements, in the end I decided I could definately do better, especially when taking into consideration alternatives away from sky, so I pushed with that


    After an hour of talking the best they could do was drop Sports to £16 making the total £77 p/m. I continued with comparatives but this was the last offer before I asked them to proceed with cancellation.


    Currently day 2, so will await offers and consider alternatives (seriously).



    How do these offers fair and where can improvements be made?

    • Colin_Maybe
    • By Colin_Maybe 17th Aug 19, 7:28 PM
    • 4,418 Posts
    • 2,554 Thanks
    Colin_Maybe
    Been awhile since I last haggled, currently on

    Sky Entertainment (Boxsets/Kids/HD) £20
    Sky Superfast fibre 2 + line rental + pay as you talk £25


    Gold VIP



    So £45 p/m all in all,



    Looking to upgrade as well as negotiate and my final offer before beginning cancellation proceedings was


    Entertainment £20
    HD £1
    Kids £1
    Boxsets £1
    Sports £23
    Q Multiscreen £13


    Superfast Fibre £25 (inc line rental and pay as you talk)



    Sky Q 2TB box (currently on 1TB) free/free install
    Sky Q mini box (free/free install)


    Total price £84 p/m 18 months contract


    Was comparing to offers here and elsewhere and was struggling to see if this was a reasonable offer or if I could make improvements, in the end I decided I could definately do better, especially when taking into consideration alternatives away from sky, so I pushed with that


    After an hour of talking the best they could do was drop Sports to £16 making the total £77 p/m. I continued with comparatives but this was the last offer before I asked them to proceed with cancellation.


    Currently day 2, so will await offers and consider alternatives (seriously).



    How do these offers fair and where can improvements be made?
    Originally posted by antispam246
    You've probably got an offer already for Entertainment for £15 in 'my account' or on the box however that would lose you the Sports discount and possibly the £1 add-ons.

    I'd say the offer you've got isn't that bad TBH as long as all discounts are for the full 18 months.
    • antuk
    • By antuk 17th Aug 19, 10:02 PM
    • 277 Posts
    • 43 Thanks
    antuk
    Is there a better time to call than others? Just wondering if your likely to get a better deal if you call during working hours during the week rather than on a weekend or in the evening?
    • antispam246
    • By antispam246 18th Aug 19, 7:59 AM
    • 911 Posts
    • 736 Thanks
    antispam246
    You've probably got an offer already for Entertainment for £15 in 'my account' or on the box however that would lose you the Sports discount and possibly the £1 add-ons.

    I'd say the offer you've got isn't that bad TBH as long as all discounts are for the full 18 months.
    Originally posted by Colin_Maybe

    Thanks. The offer appeared after starting cancellation process for £15 entertainment. So wondering if I could use that as the final bartering chip, or is it worth waiting a little longer too see if any other offers pop up?

    • Colin_Maybe
    • By Colin_Maybe 18th Aug 19, 8:01 AM
    • 4,418 Posts
    • 2,554 Thanks
    Colin_Maybe
    Thanks. The offer appeared after starting cancellation process for £15 entertainment. So wondering if I could use that as the final bartering chip, or is it worth waiting a little longer too see if any other offers pop up?
    Originally posted by antispam246
    Unless it turns off fully it's unlikely you'll get better offers (without asking at least). I'd go back and quote their previous offer and throw in the £15 for Entertainment and see if they'll combine them.
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