Thread closed - moved to consumer rights

Finn_2018
Finn_2018 Posts: 1 Newbie
.moved to consumer rights

Comments

  • spadoosh
    spadoosh Posts: 8,732 Forumite
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    edited 5 August 2019 at 12:07PM
    No you wont get the full refund for the holiday because something you wouldve used for a few hours wasnt working.

    I dont think you should go on holiday and save that money to buy your own hot tub.
  • spadoosh
    spadoosh Posts: 8,732 Forumite
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    Id say at most the difference in price between accommodation that has that facility and those that dont. Ie how much more expensive was it getting somewhere with a hot tub than it was without.
  • Potbellypig
    Potbellypig Posts: 775 Forumite
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    You'd be better off having this moved to the Consumer Rights board.
  • pokerjk
    pokerjk Posts: 29 Forumite
    These things happen, if the owner tried to make up for it I'd leave it.

    If they couldn't give a dam, then I'd make them aware I'm not happy and try get something back for my holiday. You'll never get it all, maybe 10% of something...
  • z1a
    z1a Posts: 2,522 Forumite
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    So you went somewhere you didn't want to go just for use of a hot tub, weird IMO.
  • chucknorris
    chucknorris Posts: 10,786 Forumite
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    z1a wrote: »
    So you went somewhere you didn't want to go just for use of a hot tub, weird IMO.

    We hired a cottage in Portugal for a week, the owner was really pleased when we said, not to bother turning the hot tub on (apparently it was expensive to run), but if you could sort out a couple of bicycles that would be great (which he did).
    Chuck Norris can kill two stones with one birdThe only time Chuck Norris was wrong was when he thought he had made a mistakeChuck Norris puts the "laughter" in "manslaughter".I've started running again, after several injuries had forced me to stop
  • WeAreGhosts
    WeAreGhosts Posts: 3,099 Forumite
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    Finn_2018 wrote: »

    We're quite annoyed, we would have cancelled the holiday had we been told beforehand.

    If you'd done that, then you would have lost all your money and the holiday too.
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