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  • FIRST POST
    • Spaceboules
    • By Spaceboules 18th Oct 19, 5:37 PM
    • 15Posts
    • 1Thanks
    Spaceboules
    Santander SAR hassle
    • #1
    • 18th Oct 19, 5:37 PM
    Santander SAR hassle 18th Oct 19 at 5:37 PM
    I sent off a SAR to Santander then got a letter back asking for proof of address which came in the form of 'change of details' I filled it out and sent it back, now received a letter back saying "Sorry we cannot make these changes at the moment because some details are missing"

    I now have to send back the form ensuring it's signed with full account number and full details of old and new address with a form of ID, which I sent last time. A driving license was acceptable according to their 'iD they accept" letter.

    The above was done on my original SAR form, I signed, put account number, previous and new address and sent the correct form of ID.

    Is this the normal way for a SAR? Is it easier to just do it online? Here

    https://www.santanderconsumer.co.uk/your-data/access-your-data/subject-access-request/

    Thank you.
    Last edited by Spaceboules; 18-10-2019 at 5:39 PM.
Page 1
    • EssexHebridean
    • By EssexHebridean 21st Oct 19, 6:15 PM
    • 9,666 Posts
    • 49,448 Thanks
    EssexHebridean
    • #2
    • 21st Oct 19, 6:15 PM
    • #2
    • 21st Oct 19, 6:15 PM
    Bump.

    Anyone?
    MORTGAGE FREE 30/09/2016
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    • Willing2Learn
    • By Willing2Learn 21st Oct 19, 6:18 PM
    • 4,647 Posts
    • 4,192 Thanks
    Willing2Learn
    • #3
    • 21st Oct 19, 6:18 PM
    • #3
    • 21st Oct 19, 6:18 PM
    I think this thread is far more likely to get a helpful response on the Budgeting & Bank Accounts board.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

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