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  • FIRST POST
    • kitrat
    • By kitrat 23rd Jul 12, 10:42 AM
    • 320Posts
    • 547Thanks
    kitrat
    Closing my Lloyds bank account
    • #1
    • 23rd Jul 12, 10:42 AM
    Closing my Lloyds bank account 23rd Jul 12 at 10:42 AM
    Does anybody have any idea if you can close a standard current account over the phone with Lloyds TSB?

    I don't have time lately to go in person to the branch but don't want to spend ages on hold just to find out I can't close it this way!

    Do you know what information I may need to have to hand in order to close it? I haven't got any recent statements, just my account number. I believe there's not much more than 5p in the account if that, I've not been using it for years.
Page 1
    • shellsuit
    • By shellsuit 23rd Jul 12, 10:44 AM
    • 23,017 Posts
    • 41,912 Thanks
    shellsuit
    • #2
    • 23rd Jul 12, 10:44 AM
    • #2
    • 23rd Jul 12, 10:44 AM
    When I did, I had to go into branch to sign paperwork to close it.

    I'm quite sure you'd have to go into a branch, otherwise you could be anyone on the phone trying to close someone elses account if you knew the details.
    Tank fly boss walk jam nitty gritty...
    • bengal-stripe
    • By bengal-stripe 23rd Jul 12, 10:45 AM
    • 3,224 Posts
    • 2,123 Thanks
    bengal-stripe
    • #3
    • 23rd Jul 12, 10:45 AM
    • #3
    • 23rd Jul 12, 10:45 AM
    Do it in writing, not by phone!
    • exel1966
    • By exel1966 23rd Jul 12, 10:47 AM
    • 4,815 Posts
    • 11,861 Thanks
    exel1966
    • #4
    • 23rd Jul 12, 10:47 AM
    • #4
    • 23rd Jul 12, 10:47 AM
    You do need to go into a brancnh, but you don't need any info apart from the account number and the ability to provide a signature which they will check against their recorded signature held on file. They may ask for any cards you have on the account.
    • kitrat
    • By kitrat 23rd Jul 12, 10:50 AM
    • 320 Posts
    • 547 Thanks
    kitrat
    • #5
    • 23rd Jul 12, 10:50 AM
    • #5
    • 23rd Jul 12, 10:50 AM
    Thanks all for the various advice - I had considered writing to them but I don't know what info to send. I think I will just have to make the time to visit them somewhen.
    • Midzone
    • By Midzone 23rd Jul 12, 10:55 AM
    • 94 Posts
    • 51 Thanks
    Midzone
    • #6
    • 23rd Jul 12, 10:55 AM
    • #6
    • 23rd Jul 12, 10:55 AM
    Write to your local branch tell them the account number and sort code of the account you wish to close and sign the letter.

    Simples.
    • kitrat
    • By kitrat 23rd Jul 12, 11:01 AM
    • 320 Posts
    • 547 Thanks
    kitrat
    • #7
    • 23rd Jul 12, 11:01 AM
    • #7
    • 23rd Jul 12, 11:01 AM
    Write to your local branch tell them the account number and sort code of the account you wish to close and sign the letter.

    Simples.
    Originally posted by Midzone

    Will they then just send me a cheque for any remaining money in the account? Thanks
  • opinions4u
    • #8
    • 23rd Jul 12, 11:04 AM
    • #8
    • 23rd Jul 12, 11:04 AM
    Will they then just send me a cheque for any remaining money in the account? Thanks
    Originally posted by kitrat
    Yes.

    But why not withdraw the balance down to zero first?
    • kitrat
    • By kitrat 23rd Jul 12, 11:13 AM
    • 320 Posts
    • 547 Thanks
    kitrat
    • #9
    • 23rd Jul 12, 11:13 AM
    • #9
    • 23rd Jul 12, 11:13 AM
    Yes.

    But why not withdraw the balance down to zero first?
    Originally posted by opinions4u

    It's literally pennies and I don't have time to go into the bank personally and I don't have internet banking with that account to do it online. Thanks for the help.
    • Midzone
    • By Midzone 23rd Jul 12, 11:35 AM
    • 94 Posts
    • 51 Thanks
    Midzone
    In your letter give them the sort code and account number of the account you want any outstanding balance transferred to.
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