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    • catford
    • By catford 25th Nov 09, 11:05 AM
    • 1,091Posts
    • 87Thanks
    Bad builder forum
    • #1
    • 25th Nov 09, 11:05 AM
    Bad builder forum 25th Nov 09 at 11:05 AM
    Is there a site or forum anywhere to expose and discuss poor builders and warn others off ?
    I am in the process of having a loft conversion done and it's a bl**dy nightmare.
    I would love to find out the truth about my builders reputation...not their version of it.:rolleyes:
Page 2
  • Daisy_Daisy
    Thomas Winstanley & Son St Helens
    Update: 6 weeks have passed since my first post and my house is still no further on than it was back then. In fact it's worse in some ways because they've had to take out half my kitchen because it went mouldy due to their negligence with the plumbing and now I'm told they need to take up my bathroom flooring because it's been fitted over badly prepared floor boards. They prepared them!

    I've started a blog in the hope that anyone searching on google for some feedback on this company will see just what they've done. It's all true as the pictures will verify.
  • BuyerBeware
    Buyer Beware - If you're thinking of buying a new home at the Valley Farms development by Michael Anthony Homes, you may appreciate some advice concerning highway noise from the nearby highway. We had visited the development on several occassions to consider buying but changed our minds. It didn't occur to us initially that the highway could be a considerable source of noise - probably because we were in the car with the windows closed. After discussing our intentions with several people, a friend was kind enough to poiint this out. It's easy to get wrapped up in the excitement of buying a new home, but it really pays to do your home work. Visit the development (any development) at different times of the day/week. If you are bothered by noise, you may want to look elsewhere.
  • seahorse1
    Bad builder Graham Farrelly
    Bad builder warning: – avoid at all costs.

    Trades under the name of: - William Charles of Belmont

    Actual name: Graham Farrelly

    25 Station Road, Sutton, Surrey, SM2 6BX

    Fail to follow instructions.
    Produce substandard work.
    Will use householders tools without asking.
    Claims to do a low quote then will up it later on by ‘additions and extras’, he will cut corners. It will cost you more in having to redo his botched jobs.
    He will treat your instructions & complaints with arrogance. Will act up, harass you, will accuse you of being a liar when substandard work is pointed out. Do not put your trust in this man.

    He recently joined Checkatrade in December 2012. I would be careful even if you do use trades people from these websites.
    Last edited by seahorse1; 05-04-2013 at 1:00 PM.
  • Nightingalesings
    Simply Extensions of Putney/Sheen/Fulham/Wimbledon/Clapham
    Went with (text removed by MSE Forum Team) Simply Extensions after an extensive search for a fairly simple side return on a turn of the century terraced house. Bitterly regret the decision. The gang that I was given was unprofessional, and had no interest in doing a good job. Really poor quality workmanship - botch jobs left right and centre, not to mention the constant lies that became so frustrating. Quite incredible that an apparently professional outfit can get away with it, but there's absolutely nothing you can do. The quote they gave at the outset also proved to be a work of fiction, as there were so many caveats, that by the end of the project, they'd added on at least another £15k to the cost of the project.
    If anyone's reading this, then my simple message: don't touch them with a barge pole.
    Last edited by MSE ForumTeam5; 31-08-2016 at 12:37 PM. Reason: Personal details
  • grapeexpectatons
    Problem roofer: Liar, will let you down, damage your house and deny responsibility
    Member of checkatrade number 153056 and on Rated people

    SCM Roofing Ltd / SCM Roofing Limited
    Name Mr Shaun McRonald (also known as Colin Shaun McRonald) - born 1966
    Address location: 100 Wickham Avenue, Cheam, Sutton, Surrey SM3 8EA

    Name: Mr Daniel Shaun McRonald (born 1994)
    28 Lycoby Gardens Shirley Croydon CR07NT

    SCM Roofing Ltd state that they are a member of the Confederation of Roofing Contractors

    Company Registration no: 8480991 VAT Registration: 749652881
    Registered office 266-268 Wickham Road, Croydon, England CR0 8BJ
    Drives van licence plate SCM I and another SCM II

    UTR (Unique Taxpayers Reference) number 22020 60756

    SCM Roofing ordered in wrong coloured tiles and took delivery of order. Even when told it was not the right colour on delivery he still opened the pallets and used the tiles.
    I was forced to accept the tiles when he implied he was going to walk off the job.

    At the time he admitted his mistake when I spoke to him about the matter when he was asked to compare it to the tile sample. He then implied that he was going to walk off the job (his tirade was ‘It is turning out to be a job I don’t want to do ………. it is going to cost me £4,000 ………. I am going to end up with all these unwanted tiles in my back garden …….. they (suppliers) are not going to take them (tiles) back….. He later denied that the wrong coloured tiles was his fault, he blamed it on the suppliers. Even when he was given the actual tile sample to order, he was the one who made the order, took delivery of the order, even when informed it was not the right colour by me on seeing the delivery and it would have been possible to return the tiles. He insisted they were the right colour (his words were ‘it only looks like that because you are looking at the back of it …… it will look different on the roof!) and still went ahead and used the tiles!

    Due to tight deadlines I was pressured into accepting the colour that I did not ask for. I did not have any tile coverage on my roof since SCM had stripped it all off. SCM denied their mistake afterwards; he blamed it all on the supplier.

    SCM broke my telephone cable, he did not brother to inform me and left it up to me to find out why my landline was not working. I found the cable wrapped and tied to their scaffolding pole. When I asked them about it they denied it was their fault that it was hanging by the thread and came loose all by itself. Strange the landline was working perfectly before! I had to pay for BT to fit a new cable. SCM did not reimburse me.

    SCM damaged my gutters which were only done 2 years ago.They were in goog working order. Even when we had almost a year of constant rain on a daily basis, there were no leaks. It only started leaking after SCM did their work. The damage became apparently when it rained and the gutter leaked badly, one was like a waterfall in heavy rain. After one attempt to fix damage caused by SCM they said it was not their fault but the fault of the previous contractors by not fixing enough brackets. Odd that was not leaking before SCM started their work. SCM also did not replace some of the brackets they ‘removed’ when they were doing the roofing works. My gutter still leaks after their so called fixing. They have refused to come back to fix their damage, saying that it was not their fault and they fixed it ‘free of charge’ once before! If they caused the damage in the first place they should rectify their damage! I have spoken to another contractor and they have informed me the brackets in place were standard fixing so what SCM said to me was not true about the previous contractors work in not putting enough brackets in place. SCM also claimed they came back out of goodwill! I had to carry out urgent repairs to the gutter due was moisture was seeping into the internal walls in the area where my new boiler was installed.

    I have also noticed that one of the overhanging gutters were made too long when it was replaced by SCM (after they damaged the old one) and as it was not fixed properly it is now dropping down and eventually fell off.

    SCM damaged the 80 year old yew hedge barrier, snapping the hedge trunks with the careless placing of their skip. The hedge was partly crushed under the skip. For some reason they also decided to hack away at part of it to add to the damage. SCM promised to neaten up their damage afterwards. They didn’t brother to come back to do this.

    SCM also broke my garden paving by not placing supporting wood underneath the skip. They also damaged the paving by throwing rubble down as they did not use a rubbish chute. Now the front drive will have to be repair. I did not discover this until the rubbish they left behind was cleared.

    SCM gave me a sob story to get me to pay him in full even when the work was not completed and there were snagging to resolve. He said his father died a week before of a heart attack and he was desperate for funds for the funeral. I felt sorry for him, I did not want to cause any undue hardship to him and paid him on the basis of trusting him to return to do the rest of the work that he gave me his word to do. He refused to let me hold on to a retainer, saying again and again that he ‘was a man of his word’ …. Afterwards when I tried to get hold of him he kept giving excuse after excuse on why he could not come to do the work. He gave me five appointment dates, each time it was a no show, and he did not brother to keep me informed either. It became harder and harder to get hold of him. In the end he would cut off my call or put the phone the down on me. On two occasions he deliberately cut me off twice mid conversation when I was trying to speak. It was difficult to hold any conversation as he would constantly talk over you. This went on from July to October 2013. The period where SCM claimed I did not inform them of any problems. My telephone/text records will show that I have contacted and tried to contact them over this period.

    After I complained on Checkatrade (unfortunately I was only given limited space I was only able to summarise my complaint) SCM lied saying that I happily paid him in full after 5 weeks of completing the roof!

    This is a lie as he invoiced me a day after laying the final tile. I have evidence and witnesses can testify to this, I have had two neighbours asking me whether I was aware there was a patch bare of tiles on my roof!

    I asked him politely time and time again to do the snaggings, he kept making appointments but did not show up each time, this happened on five occasions.

    He invoiced me and asked for money after one day of putting the last tiles on my roof, which was left bare as he said he was waiting for more tiles to come. This can be confirmed by my neighbours and witnesses. He lied and denied he ordered in the wrong coloured tiles and blamed on the supplier. The letter from the supplier states SCM was also at fault for the incorrect order. He conveniently left out that he would walk off the job if I did not take the tiles as it was.

    He lied and claimed the gutter damage was due to the lack of sufficient gutter brackets by the previous contractors. This was shown to be a lie after checking with another contractor. He lied and claimed he was being helpful and that he was fixing the gutter free of charge on two occasions! He turned up only once, without any warning, it was only by chance that I was at home. The gutter and hedge damage was caused by him so he should fix the damage he was responsible for. He lied about laying my insulation free of charge; he did not do it as a favour to me! It was part of the roofing works that was agreed.

    The work done by SCM was ok the main thing is that it did not leak apart from the gutter … to date. There are many nails that can be seen sticking out from the underside of the roof where they have missed the roof beam. There were minor damages to the roofing beams. They left rubbish behind which I had to clear up.

    SCM was given three full cans and a half a can of five litres of Cuprinol 5 star complete wood treatment for treating the roof timber. I found out afterwards they only splashed the half can around and took the other three cans away.

    Do not trust what SCM claims and tell you. Do not pay up in full to SCM unless you have all works done and snaggings rectified regardless of whatever sob story they tell you. Make sure you leave a sufficient period after checking before making full payment. As I did not find out about the damage to my gutters until it rained.
    Last edited by grapeexpectatons; 12-10-2014 at 7:01 PM. Reason: Information not personal as info available in the public domain
    • MABLE
    • By MABLE 30th Oct 13, 1:42 PM
    • 3,905 Posts
    • 2,056 Thanks
    I recently posted a job on the Rated people site and received two quotes.

    The one I accepted said they required some money up front for materials but I refused explaining when the job has been done to my satisfaction then they will receive their money. They agreed and did a first rate job.
  • Shockedbythesebuilders
    Yateley Construction - Terrible Builders - Awful People
    Terrible builders and even worse people!! Buyer Beware! I bought a brand new house that cost best part of £300k from Yateley Construction 2 weeks ago and what a horrible experience! The moment we moved in we had issues – the finish on the house was awful and the after sales service non-existent – once they got their money, Sally Trendal from Yateley Construction hid behind the Estate Agent an her tone was rude, obnoxious and behaved in the most unprofessional manner I have ever experienced – worse than a dodgy second hand car dealer! Day 1 – The boiler was not working in the house Day 3 – Got the boiler working with no help from Yateley Construction only to have a shower and s deluge of water flooded into the lounge Things got worse from there – I am married and have a small child – some of the following will shock you as how Cowboy Builders like this get away with cutting corners – an employee of theirs even told me that Yateley Construction is notorious for cutting corners - issues like 1. The oven had not been screwed in and was loose – when we pulled the door open the whole oven nearly collapsed on my wife! 2. The extractor fan in the kitchen makes a noise as if there is something stuck in it – its brand new so can’t imagine what is rattling around inside 3. Washing machine is very noisy, the rubber band inside the machine is where the noise is coming from and the whole thing shakes violently when in use - the whole kitchen moves when the machine is on spin and the doors are getting loose! 4. The Sealant around the bath tub is almost none existent and where there is sealant it does not do the job its supposed too – it’s very bad in there 5. Where the deluge of water came down from the shower tray last week it has stained the walls and some of it needs to be repainted 6. Big area not painted around the smoke alarm on the ceiling on the first floor – it’s just been left 7. Again the sealant around the kitchen sink and work top area is non-existent or badly done and water is leaking and impeding the wood - the laminate on top of the wood is lifting because of the water and air that has got underneath the worktop - worktop is already damaged after only 4 days of use!! 8. Fan in the downstairs toilet does not work – I have tried to change fuses but still doesn’t work There seems to be an issue with the sealant in the whole house – all bathrooms and kitchen have been done very badly and as a result water is leaking everywhere – its causing water leakage and damage throughout the property! 1. Gas was not getting to the hobs – I had British Gas come to house and turn on the gas from the mains behind the oven – the British Gas engineer noticed the oven was not screwed in and said that’s very dangerous 2. The Washing machine plug was left behind the units – we had to fish the plug out in order to get it to work 3. Although the water pipes to the washing machine and dishwasher were attached they were not tightened resulting in water leakage in the kitchen. 4. The ladder going up to the loft – the bolts were not fastened and actually came loose as I walked up the ladders – I nearly fell to the side and would have ended up falling down the stairs had I not got my balance I complained through the estate agent and Sally Trendell's response basically consisted off - So what if there are issues, talk to our lawyers! Yateley Construction have claimed that I had plenty of time to raise these issues however without having a shower and washing clothes and cooking food in there before moving in I wouldn't have known these things. After spending all that money with them - all they had to do was send someone round for half a day to fix the issues but they didn't want to do that!! I learnt a lot of lessons by buying this house from Yateley Construction - please do not make the same mistake that I did - its a lot of money to play Russian roulette with!!!
  • MSM14
    Beware of Glasspods LTD
    Please stay clear of this company

    Glasspods Ltd, 272 Bath St, Glasgow, Glasgow City G2 4JR (R/O Spectrum House, Dunstable Road, Redbourn, St Albans, AL3 7PR.)

    The company was actually found by my architect from the RIBA website. They have left me with two leaking glass structures not fit for purpose, and in some respects dangerous. Despite prompt payments of over £60,000, they have been over 6 months behind and are now not answering any communications (even with the threat of legal action and substantial evidence in my favour). Absolutely appalling levels of workmanship and no business ethic whatsoever.
    So please for the sake of avoiding the stress I am undergoing stay away from this company.
  • wallwilliw9999999
    Bad Builders-Chic Construction ,Lasswade EH181JT
    Hello All,
    Just to let you know of two terrible builders that call themselves Chic Construction(31 Pollton Cottages,Lasswade, Edinburgh,EH181JT).
    I thought that by emplying two females that I would get a better standard of work. Totally wrong in every way. They turn up late, leave early. The standard of work is really really poor.
    They are also dishonest,take ages to give a quote. Then when you do get a quote they add extra on at the end because they forgot about the extras.
    They also lie about everything even thought they have been caught in the act of doing something wrong.
    My advice stay well clear of this cowgirl outfit.
  • tewman
    If you want bad and expensive workmanship and long delays contact A.G. Griffiths in Tewkesbury. I used him and I so wish I hadn't.
    • carcrashradio
    • By carcrashradio 20th Aug 14, 8:31 PM
    • 1 Posts
    • 1 Thanks
    warning. Ultimate tradesmen Ltd in Edinburgh are an awful company.
    Last edited by carcrashradio; 24-08-2014 at 9:47 PM.
  • o0dles
    Weatherseal Roofline
    Recently went with this company for a gutter replacement and have been thoroughly disappointed with them, I would not recommended them to anyone and am posting this information here in the hope of saving other people the pain of dealing with this company;

    Weatherseal Roofline

    Castle View
    Uttoxeter Road
    DE65 5PX
  • Twonk
    How do I post a message about bad work ?
    • wealdroam
    • By wealdroam 2nd Jun 15, 1:40 PM
    • 18,662 Posts
    • 15,598 Thanks
    How do I post a message about bad work ?
    Originally posted by Twonk
    Good to see you've managed it:
    • worried123
    • By worried123 29th Jul 15, 5:26 PM
    • 410 Posts
    • 136 Thanks
    Really sorry to hear the terrible things that have happened to people....

    I didnt lose much money at all but it is the principle.....I have posted about this problem on another thread but if I can name and shame this man it would give me much pleasure.

    Quoted me a price for plastering a room - walls and ceiling and some electrical work. Said he would remove the radiator.....half way through day i realised he hadnt done this and he said that nobody would know !!!!! was supposed to be doing one long day but knocked off t 2.30 saying he would return the following week to finish things off...........i stupidly paid him in with no receipt and have not seen him since.........the job is rushed and needs remedial work before decoration....none of the electrical work is done.......he does not answer his phone, respond to my voicemails or text and i have written to him.

    The most dishonest, greedy man that i have ever met.

    John Collin plastering services.

    Silverweed road. Walderslade. Kent. (explains it all really!!)

    Left me his rubbish to dispose of and used my broom to sweep plaster that i had to throw away - i even cleaned up after them as they were trying to put my furniture back on the floor caked with plaster......thoroughly unprofessional and slap dash job....heaven knows how he gets referral work.
    Last edited by worried123; 29-07-2015 at 5:33 PM.
  • Stan-the-man
    Cowboy builder
    Please avoid at all costs;

    Impression Construction Ltd
    Owner/director Tom Bell
    7 Muddy Lane
    ME10 4LU
    01795 883556
    Mobile 07881 541884

    Appalling standard of work that breached building regulations, time keeping also poor never working a full day then downed tools, had to be sacked from the job.
    Only when a new contractor employed were the breaches in building regs identified, all work had to be ripped out and redone.
    I cannot emphasise enough to avoid this builder at all costs.
    Beware he has been employed by insurance companies as a sub contractor.
    • E Johanson
    • By E Johanson 10th Apr 16, 9:09 PM
    • 1 Posts
    • 0 Thanks
    E Johanson
    Bitterly disappointed
    Hiring Neil Arscott and his company NRAA Construction Services Ltd was one of the worst mistakes we have ever made. The majority of work carried out is incomplete or completed to a poor standard/ finish. Even worse, much of it does not meet building control regulations and will need to be redone at an extra expense to ourselves. One example of this (from a long list of contraventions) is NRAA installed the WRONG size roof rafters, even though the correct size was clearly marked on structural drawings. This has resulted in the whole roof not meeting building control regulations. This was not identified as building control was not called to check it. In addition, we later discovered that the builders employed by Mr Arscott, were not only non qualified tradesman (as repeatedly assured) but have no actual legal standing to work in this country. All and all we are bitterly disappointed with the quality of work carried out and the substandard service provided. I would not recommend this company!
    • Lime14
    • By Lime14 20th Jun 16, 12:29 PM
    • 5 Posts
    • 5 Thanks
    Update on Mark Fittes, builder.
    Update on Mark Fittes, builder.

    Mark Fittes BSG Contractors Ltd Director. Company liquidated 2011 with £64k of debts.

    Mark Fittes WeatherAll NE Ltd Director. Company stopped trading November 2014 with approx £50k of debts. Mark Fittes told creditors he was going into administration but just stopped trading long enough to strike the company off ( illegally, as he never told his creditors) so no one could put this limited company into liquidation. None of his flyers or adverts showed it was a limited company.

    On the same day he stopped trading as WeatherAll NE Ltd in November 2014 he started up Bowmont Roofing and Building Services ( as a sole trader keeping £8.5k deposit of a retired couple in Heddon on the Wall who had cancelled their contract. They had done this because they had lost faith in him after he had changed the start date of the work six times and bad reviews about his company were appearing on the internet. Trading Standards also told them that the contract they had been given was illegal as it did not include the required 14 day cancellation clause and they provided a letter template for the couple to use to legally cancel the contract. Mark Fittes told people he was paying the couple their deposit back and only when he was confronted about this lie did he make a derisory offer to pay ( less) money back over 4 years and they would have to sign a confidentiality clause stopping them from talking to anyone about the arrangement and preventing them from being witnesses in the Trading Standards court case. The couple could not afford to give him an interest free loan and did not want to be silenced with their own money and they had become aware of many more people that had been affected by WeatherAll . They took him to County Court and in December 2015 got a personal County Court Judgement against him , with £2.5k costs, because he had got them to pay the deposit into his personal bank account not the WeatherAll NE Ltd bank account.

    He has not paid a penny back and apparently has been telling people in the area lies about the cancellation of the contract – saying that he had been left out of pocket as he had bought supplies for the job. This is not true; the couple offered to pay for any supplies he had already bought but he told them he hadn’t ordered anything, but he still kept all their deposit. Using typical rogue builder behaviour he lives in his girlfriend’s house and says he has no assets so you cannot collect debts using high court sheriffs. However, he was using this address on all WeatherAll NE flyers, adverts and his business cards so he looked like a respectable businessman living in an expensive estate. He also used her 4x4 car to attend meetings with prospective customers.

    Mark George Fittes went bankrupt on 12th May 2016 but somehow forgot to declare he owed the couple £11k on his paperwork. He had previously went bankrupt in 2001 so should be familiar with the process.

    Anyone with a complaint against him please contact the police. He is a bad man and numerous people have complained to Trading Standards in Northumberland but they have been ineffective and not taken action against him after a three and a half year investigation because of resource constraints. This is despite there being upwards of 14 people / businesses being affected by Mr.Fittes , with some people being elderly and others with ill health.

    Remember his name as he will be back. He has been operating like this for many years.
    • RosesInTheHospital
    • By RosesInTheHospital 21st Jun 16, 2:50 PM
    • 21 Posts
    • 10 Thanks
    BGPS South East Ltd
    A very dis-organised and unprofessional company. Dealt only with Les Cloughly (father of the duo) but later found out Martin Cloughly actually owned the company (when on the only occasion I had the misfortune to see him, Martin said he would 'Fold' the business so they wouldn't complete the job)
    Agreed T&Cs including 2 week timescale. We paid 80% of the cost of the job within the first 10 days and they did a day here and there (not full days though) - it took them 6 weeks to decide they were not going to finish.
    They left a long list of outstanding items to supply as well as fit/build.
    They claimed we had/were interfering by asking questions when actually we were at work and they would just not turn up for days on end.
    They Lied about Building Control visits.
    They didn't complete the work to the standard of agreed contract.
    They verbally insulted and bullied us and then blamed everyone else but themselves for why the works were not being completed.
    They kept on banging on the same drum for two weeks that they couldn't get a Chippie in when they could have completed the work themselves - it was for fitting door jams/frames/skirting
    They asked for part of the last installment to be paid before the works were complete to 'keep the ball rolling' then once paid, they decided it was for work already undertaken and claimed we owed for 'extras' which were actually already included in the written contract.
    The insulting emails and texts and records of the conversations are my proof of the above.
    We had to then incur further costs to get the job done in order for Building Control to pass.
    Les and Martin Cloughley of BGPS South East Ltd should be AVOIDED at all costs!
    • Blunderbelles
    • By Blunderbelles 21st Jun 16, 6:13 PM
    • 1 Posts
    • 0 Thanks
    Russell Gaskell Tudor Construction LTD, works Manchester and Chorlton
    I want to give an informed review of my experience with this builder for anyone who might come across him given he doesn't have a web presence.

    First, I will give him credit that he at least knows how to construct an extension - it is a solid build - and he spotted things that the structural architect missed. He has tried to make amends by apologising for taking so long with the work and we negotiated a reduction in cost.

    My issues are related to the finish: the standard of work is sloppy and rushed, often not properly finished (e.g. doesn't sand or join skirting boards, didn't seal one of the outside windows or put edges on the window ledge, nothing in the house has been completed to the standard where it can just be painted - work has had to be redone / made good by electricians, joiners and decorator).

    Timescales were awful: He decided to slot us in between jobs so a job we were told would take 3 weeks took over 12. He'd say it was all hands on deck to get work done and there would be 2 people there for less than 2 hours. This has a knock-on effect with other contractors - he made us source a plumber because he couldn't find one to do the work.

    Although quick to apologise, he's been aggressive and working with him is a rollercoaster and full of drama. For example, two subcontractors have complained to us about not being paid, saying money is being withheld because we're not happy. We have ended up in the middle of all sorts of dramas that are simply about him wanting to avoid paying people and blaming it on us.

    He's clearly got an eye for how to make a building work and he knows the construction side of things but be warned. I will never do construction work with a company that doesn't have someone dedicated to project managing and someone who is a qualified joiner etc. It may be more expensive but I'm sure it would be much, much less stressful....
    Last edited by Blunderbelles; 22-06-2016 at 11:50 AM. Reason: Removed repetition.
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