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  • FIRST POST
    • terrier17
    • By terrier17 18th Oct 19, 11:56 AM
    • 2Posts
    • 1Thanks
    terrier17
    0 WOW
    Thomas Cook Query
    • #1
    • 18th Oct 19, 11:56 AM
    0 WOW
    Thomas Cook Query 18th Oct 19 at 11:56 AM
    I don't know if anyone can help me but here goes:

    I went on holiday this summer with Thomas Cook and have a great holiday but having paid for reserved and extra leg room seats both outbound and inbound we never got them and were sat in different seats.

    I complained on my return to TC and they agreed to refund me 122.00 for what we had paid for our seats. I got an email in writing confirming they would refund me and payment would be received within 28 days.

    A few days later they went bust so I guess I wont get this money?

    My query is that I paid the deposit for the holiday by credit card and then the balance by direct debit from my bank account. As I did not get what I paid for and that TC agreed and are now gone do I have grounds for a claim through my credit card for the money even if they only funded the deposit????

    The other option is I register as a creditor with the liquidators but I suspect that I will be so far down a list its a waste of time.

    Thoughts and opinions would be welcome

    Thanks
Page 1
    • bradders1983
    • By bradders1983 18th Oct 19, 1:10 PM
    • 865 Posts
    • 619 Thanks
    bradders1983
    • #2
    • 18th Oct 19, 1:10 PM
    • #2
    • 18th Oct 19, 1:10 PM
    You wont get anything. Forget about it and move on.
    • satan666wayne
    • By satan666wayne 18th Oct 19, 8:19 PM
    • 925 Posts
    • 500 Thanks
    satan666wayne
    • #3
    • 18th Oct 19, 8:19 PM
    • #3
    • 18th Oct 19, 8:19 PM
    I would ring your credit card and see.
    • mattyprice4004
    • By mattyprice4004 20th Oct 19, 6:32 PM
    • 4,243 Posts
    • 3,908 Thanks
    mattyprice4004
    • #4
    • 20th Oct 19, 6:32 PM
    • #4
    • 20th Oct 19, 6:32 PM
    Credit card should pay out, I believe
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