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  • FIRST POST
    • tedbear
    • By tedbear 18th Oct 19, 7:04 AM
    • 20Posts
    • 0Thanks
    tedbear
    Switching
    • #1
    • 18th Oct 19, 7:04 AM
    Switching 18th Oct 19 at 7:04 AM
    Hi All, I am currently with BT and I am paying 95 a month for phone & internet.
    I want to switch to a cheaper deal but I am nervous as the speed we have is good and (fingers crossed) I have had minimal downtime and the service has been good.
    And I would want to keep my BT e-mail address.
    I am of certain age so don't tend to switch, but this seems a lot to me.
    Any recommendations?
    How easy is it to switch?
    t.i.a John
Page 1
    • tedbear
    • By tedbear 18th Oct 19, 8:51 AM
    • 20 Posts
    • 0 Thanks
    tedbear
    • #2
    • 18th Oct 19, 8:51 AM
    • #2
    • 18th Oct 19, 8:51 AM
    Update:- So I see to keep my BT e-mail address I need to sign up for premium mail 7.50 a month!
    • Neil Jones
    • By Neil Jones 18th Oct 19, 9:15 AM
    • 2,920 Posts
    • 2,100 Thanks
    Neil Jones
    • #3
    • 18th Oct 19, 9:15 AM
    • #3
    • 18th Oct 19, 9:15 AM
    Yeah this is what happens when you use a provider email address and want to consider moving on, you run the risk of losing it. Gmail, Yahoo and Outlook.com are alternatives that work on any provider.

    Easiest solution in this case is check the market, check what other deals are available and see what BT will do for you as a retention deal.

    As to how easy it is to switch - find another provider, fill in an online form, and 17 days later or so swap your router out (the box that gives you the internet). That's all there is to it.
    • worried jim
    • By worried jim 18th Oct 19, 9:20 AM
    • 10,915 Posts
    • 17,218 Thanks
    worried jim
    • #4
    • 18th Oct 19, 9:20 AM
    • #4
    • 18th Oct 19, 9:20 AM
    Hi All, I am currently with BT and I am paying 95 a month for phone & internet.
    I want to switch to a cheaper deal but I am nervous as the speed we have is good and (fingers crossed) I have had minimal downtime and the service has been good.
    And I would want to keep my BT e-mail address.
    I am of certain age so don't tend to switch, but this seems a lot to me.
    Any recommendations?
    How easy is it to switch?
    t.i.a John
    Originally posted by tedbear
    Try this tool to see what you could be paying and then give BT a call and play hardball.

    https://broadband.moneysavingexpert.com/?_ga=2.60298158.227080430.1571384938-2118791843.1570050089
    • JJ Egan
    • By JJ Egan 18th Oct 19, 9:21 AM
    • 13,469 Posts
    • 6,175 Thanks
    JJ Egan
    • #5
    • 18th Oct 19, 9:21 AM
    • #5
    • 18th Oct 19, 9:21 AM
    You are paying a lot for the service .
    What contract / deal are you on .


    I pay less than 40 pm for 80/20 BB + phone line + anytime calls + BT TV + BT Sport UHD .
    • iniltous
    • By iniltous 18th Oct 19, 10:21 AM
    • 1,892 Posts
    • 800 Thanks
    iniltous
    • #6
    • 18th Oct 19, 10:21 AM
    • #6
    • 18th Oct 19, 10:21 AM
    Are you sure that 95 is per month and not per quarter as it seems ridiculously high, and TBH it is probably around 3 times higher than you would expect a reasonable deal to be.
    • JGB1955
    • By JGB1955 18th Oct 19, 10:33 AM
    • 379 Posts
    • 421 Thanks
    JGB1955
    • #7
    • 18th Oct 19, 10:33 AM
    • #7
    • 18th Oct 19, 10:33 AM
    Definitely negotiate - I pay 10 per month for weekend and evening calls (although we never use the phone) and Superfast Fibre Essential. We downgraded from Superfast Fibre as BT couldn't provide the advertised speeds. The annual line rental on top. We are not interested in any of the TV packages.



    Like you, we were keen to keep out bt email addresses, but have weaned ourselves off and use gmail for most things, just keeping an eye on the bt mail to see what needs changing over.


    By the time our contract comes up for renewal we should feel able to switch away with no problems.
    • tedbear
    • By tedbear 18th Oct 19, 9:17 PM
    • 20 Posts
    • 0 Thanks
    tedbear
    • #8
    • 18th Oct 19, 9:17 PM
    • #8
    • 18th Oct 19, 9:17 PM
    Thanks for all the feedback and info, obviously I need to look into this a bit harder,,, thanks
    • tedbear
    • By tedbear 19th Oct 19, 4:53 AM
    • 20 Posts
    • 0 Thanks
    tedbear
    • #9
    • 19th Oct 19, 4:53 AM
    • #9
    • 19th Oct 19, 4:53 AM
    So just checked the amount and although there are a couple of 85's in there mostly its yes 95 a month.
    • JJ Egan
    • By JJ Egan 19th Oct 19, 11:03 AM
    • 13,469 Posts
    • 6,175 Thanks
    JJ Egan
    For what exactly are you paying ??
    Even failing to keep on top of an account and all the price increases still should not be that figure .
    • Farway
    • By Farway 19th Oct 19, 3:18 PM
    • 7,774 Posts
    • 15,650 Thanks
    Farway
    So just checked the amount and although there are a couple of 85's in there mostly its yes 95 a month.
    Originally posted by tedbear

    Does that include all your phone calls or are you unlimited call plan?
    • tedbear
    • By tedbear 19th Oct 19, 4:35 PM
    • 20 Posts
    • 0 Thanks
    tedbear
    Does that include all your phone calls or are you unlimited call plan?
    Originally posted by Farway
    Yes unlimited,, thanks
    • Neil Jones
    • By Neil Jones 19th Oct 19, 5:17 PM
    • 2,920 Posts
    • 2,100 Thanks
    Neil Jones
    You need to phone up get a better deal, I've not long renewed one for my parents - fibre 38Mbps, all inclusive calls and line rental saver, effectively 26 all in. With BT's arm-length company, Plusnet.

    I myself am at the back end of a 20pm fibre and phone (I don't make calls) deal also with Plusnet. So there are good deals out there if you're prepared to move (or haggle).
    • Colin_Maybe
    • By Colin_Maybe 20th Oct 19, 8:42 AM
    • 4,768 Posts
    • 2,805 Thanks
    Colin_Maybe
    So just checked the amount and although there are a couple of 85's in there mostly its yes 95 a month.
    Originally posted by tedbear
    If you're on an unlimited call plan as you state then how can you pay a variable amount? You said there were a couple of 85 amounts mixed in with the mostly 95 ones? Do you use a lot of premium numbers?
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