Official Free Boilers and Insulation guide discussion

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  • binao
    binao Posts: 666 Forumite
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    MTCLRR wrote: »
    I have recently been looking into a replacement for my old boiler and just wanted to check other people's experiences before I fully commit to something that may not be legit.

    My situation is as follows, recently unemployed and claiming universal credit with my partner who is self employed but earns below any thresholds, we own a 4 bed detached house with a boiler that is easily 20+ years old.

    Went to website boilergrants.org.uk who then arranged for company called the green Deal factory to make contact with me to discuss, had an initial conversation and went through details over the phone they then confirmed that would be eligible but is not free just greatly reduced and to expect a price of £900-£1400.

    They sent out an inspector who measured and took photos for office to call me back to confirm what could have installed and price.

    I received a phone call this morning to confirm a price of £1000 fully fitted which to me seems like a good deal considering the boiler alone would be pushing 1k and then fitting into a further couple of thousand.

    Am just dubious if company is legit and that completely free boilers are no more? As I said am happy to pay 1k but if it is a company trying to get that extra when could get for free then obviously would want it free.

    Anyone had any similar experiences with this company or another company?

    Many thanks in advance.

    Hi, contact your energy company and apply under the ECO scheme. Normally any contribution, if any, is £200 or so.
    If not the ECO scheme, your energy co., is still the first port of call.

    A friend of mine was conned. Deals go through very quick. Repent at leisure with a crap installation that nobody wants to know about.
    Remember, TINSTAAFL.

    Good luck.
  • MTCLRR
    MTCLRR Posts: 2 Newbie
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    Thanks for reply in what way was your friend conned? And do you know what companies he went with?

    Thanks
  • patel1977
    patel1977 Posts: 62 Forumite
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    i have a system boiler which is over 9 years old, want to convert it to combi.

    i have been offered by a local grant company in Leicester the following deal.

    £400 contribution + £400 for combi boiler (Baxi 30)- if i go for worcester bosch additional £200.

    If i stick to the same boiler only £400.

    please advise, i prefer to go for combi.
  • patel1977
    patel1977 Posts: 62 Forumite
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    https://help2heat.co.uk

    anyone heard about this company?
  • Gerry1
    Gerry1 Posts: 9,937 Forumite
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    edited 20 November 2019 at 12:19PM
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    patel1977 wrote: »
    https://help2heat.co.uk

    anyone heard about this company?
    These facts tell you all you need to know about them.
    • They are using an 0845 number that costs up to 69p per minute. :eek:
    • They are breaking Ofcom regulations by failing to state the Service Charge that applies to their 0845 number.
    • They are breaking Ofcom regulations by failing to warn of the the Access Charge that applies to their 0845 number.
  • Scampa
    Scampa Posts: 36 Forumite
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    Does anyone have experience with RSTboilers?

    I have a survey tomorrow, I qualify for the grant, but getting current boiler checked, it's a Ferroli the model that nearly bankrupted the company (yes that bad).

    I have uploaded my proof of benefit, I have also gone for a Viessmann boiler (looking around these constantly come out as best boiler) and whether I get a grant or not I still get a free hive thermostat (hopefully).

    Just wondered what experience others have with this company.

    https://www.rstboilers.co.uk/
  • Weakmoments
    Weakmoments Posts: 50 Forumite
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    Help please I’ve had the survey and been advised I qualify but here is the thing. DWP can’t match me I assume it’s because I work for HMRC and my records are secure. I’ve gave the company my tax credit award but can’t proceed due to DWP so am now at a loss. Any advice??
  • constantworrier
    constantworrier Posts: 370 Forumite
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    E.ON_Company_Representative:_Malc wrote: »
    Hello nikkiniks and thank you for your application for a boiler replacement under the ECO scheme.

    These applications are handled by a specialist team who look to contact customers within 7-10 working days after receiving applications.

    Each application is assessed individually and they'll talk to you about your situation to see if you're eligible for funding under the scheme.

    Hope all goes well with your application nikkiniks.

    Malc
    Hi Malc
    I applied for the boiler and it said I qualified and would be contacted but I'm still waiting. I applied on August 23rd. I read your post which states 7-10 days so wonder if different areas take longer.
    Thanks for your help.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
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    constantworrier wrote: »
    Hi Malc
    I applied for the boiler and it said I qualified and would be contacted but I'm still waiting. I applied on August 23rd. I read your post which states 7-10 days so wonder if different areas take longer.
    Thanks for your help.

    Hello constantworrier and thank you for your application for a replacement boiler.

    As in the post you've quoted, is your application under the Energy Company Obligation (ECO) scheme or another of our boiler offers?

    If it's under the ECO scheme, my earlier post still applies and you should've received a reply within 10 working days of us receiving your application. Please contact our specialist ECO team and they'll be happy to let you know what's happening. Contact details are on our website under Energy Company Obligation. They're available from 9am to 6pm Monday to Friday.

    I'm sorry you're still waiting for us to contact you constantworrier and thank you for your patience.

    Malc
    “Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • constantworrier
    constantworrier Posts: 370 Forumite
    First Anniversary Photogenic First Post I've been Money Tipped!
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    E.ON_Company_Representative:_Malc wrote: »
    Hello constantworrier and thank you for your application for a replacement boiler.

    As in the post you've quoted, is your application under the Energy Company Obligation (ECO) scheme or another of our boiler offers?

    If it's under the ECO scheme, my earlier post still applies and you should've received a reply within 10 working days of us receiving your application. Please contact our specialist ECO team and they'll be happy to let you know what's happening. Contact details are on our website under Energy Company Obligation. They're available from 9am to 6pm Monday to Friday.

    I'm sorry you're still waiting for us to contact you constantworrier and thank you for your patience.

    Malc

    Thanks Malc
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