Paying money to wrong account

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nikkim2175
nikkim2175 Posts: 25 Forumite
in Budgeting & bank accounts
Not sure if this is in the right place but hoping someone can help. I had a payment arrangement with a debt so I set up a standing order about a year ago. I have just received an email saying they haven't received any money so when I have checked my bank I have put the last two digits of sort code as 83 instead of 75.

Is there anyway of getting this money back? it was only £10 per month so only about £120 but not the point.
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  • Dobbibill
    Dobbibill Posts: 4,135 Ambassador
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    nikkim2175 wrote: »
    Not sure if this is in the right place but hoping someone can help. I had a payment arrangement with a debt so I set up a standing order about a year ago. I have just received an email saying they haven't received any money so when I have checked my bank I have put the last two digits of sort code as 83 instead of 75.

    Is there anyway of getting this money back? it was only £10 per month so only about £120 but not the point.


    Contact your bank - they will look at retrieving the money for you. Be aware this is normally done on a 'best endevours basis' as there is no bank error just human error.

    All the best.
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  • mije1983
    mije1983 Posts: 3,665 Forumite
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    You need to get in touch with your bank. It could be resolved easily if the incorrect account holder doesn't dispute it's not their money.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    And take this as a warning to thoroughly check your statements on a regular basis.
  • nikkim2175
    nikkim2175 Posts: 25 Forumite
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    Thanks I will ring bank and see what they say. I do check my statements, the detail of the creditor is right but statements don't show the account number and sort code.
  • RandomUser923759
    RandomUser923759 Posts: 122 Forumite
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    What is checking your statement going to do? The 10 was still leaving...
  • robatwork
    robatwork Posts: 7,091 Forumite
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    nikkim2175 wrote: »
    Not sure if this is in the right place but hoping someone can help. I had a payment arrangement with a debt so I set up a standing order about a year ago. I have just received an email saying they haven't received any money so when I have checked my bank I have put the last two digits of sort code as 83 instead of 75.

    It's worth checking that the account ending in 83 is a valid account and your money hasn't been going into a bank's black hole slush account:

    https://www.sortcodes.co.uk/
  • 18cc
    18cc Posts: 2,120 Forumite
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    I am surprised the debt company took a year to contact you about receiving no payments normally they would get pretty shirty after the first payment was missed
  • nikkim2175
    nikkim2175 Posts: 25 Forumite
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    The company I am paying is actually in liquidation so its going to the liquidators and they don't have funds to chase debts.
  • Birdman2015
    Birdman2015 Posts: 222 Forumite
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    robatwork wrote: »
    It's worth checking that the account ending in 83 is a valid account and your money hasn't been going into a bank's black hole slush account:

    https://www.sortcodes.co.uk/




    Sorry to hijack this thread but I did something similar with a payment of £498, 1 digit out on the sort code. I have checked the site you listed and the sort code and account number combo is not valid.


    I have raised it with the TSB who say it could take 5 weeks to sort out. I assume the fact the account is not valid means I should get the cash back ok eventually?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    Birdman2015 wrote: »
    Sorry to hijack this thread but I did something similar with a payment of £498, 1 digit out on the sort code. I have checked the site you listed and the sort code and account number combo is not valid.


    I have raised it with the TSB who say it could take 5 weeks to sort out. I assume the fact the account is not valid means I should get the cash back ok eventually?


    As the sortcode/account wasn't valid it will have gone into a suspense account at the sortcode, so TSB will need to advise the receiving bank who will need to identify the payment and return it to TSB. It's a straightforward admin process and really shouldn't take as long as 5 weeks, but it may depend on whether the receiving bank have got the staff to do the work.
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