Car finance end of contract disagreement

Billiamg · 8 May 2018 at 1:56PM

I wonder if any one has some advice for me please.

I recently came to end of a PCP deal I had on a new car. I agree that the additional costs I have accrued are a fair reflection on the condition of the car (which are just over £400).

However, I have paid a higher monthly payment on the car to allow for higher mileage, and I haven't actually covered as many miles as I expected.

Had I gone over my agreed mileage I would have to pay 6 pence/mile. So working backwards the finance company (Audi) actually, in my opinion, owe be £900.

I would like to reach an agreement with the finance company that based on this the EOC costs are written off. Obviously Audi are not willing to accepting this.

Does anyone have experience of this situation? Are there any consumer rights or similar I can quote back to them to help my case?

Thanks for any help in advance.

bigisi · 8 May 2018 at 2:09PM

This is a joke, right?

neilmcl · 8 May 2018 at 2:12PM

Billiamg wrote: »

I wonder if any one has some advice for me please.

I recently came to end of a PCP deal I had on a new car. I agree that the additional costs I have accrued are a fair reflection on the condition of the car (which are just over £400).

However, I have paid a higher monthly payment on the car to allow for higher mileage, and I haven't actually covered as many miles as I expected.

Had I gone over my agreed mileage I would have to pay 6 pence/mile. So working backwards the finance company (Audi) actually, in my opinion, owe be £900.

I would like to reach an agreement with the finance company that based on this the EOC costs are written off. Obviously Audi are not willing to accepting this.

Does anyone have experience of this situation? Are there any consumer rights or similar I can quote back to them to help my case?

Thanks for any help in advance.

It simply doesn't work this way, move on.

Oakdene · 8 May 2018 at 2:14PM

Think someone was out in the sun too long over the bank holiday...

motorguy · 8 May 2018 at 2:22PM

Billiamg wrote: »

I wonder if any one has some advice for me please.

I recently came to end of a PCP deal I had on a new car. I agree that the additional costs I have accrued are a fair reflection on the condition of the car (which are just over £400).

However, I have paid a higher monthly payment on the car to allow for higher mileage, and I haven't actually covered as many miles as I expected.

Had I gone over my agreed mileage I would have to pay 6 pence/mile. So working backwards the finance company (Audi) actually, in my opinion, owe be £900.

I would like to reach an agreement with the finance company that based on this the EOC costs are written off. Obviously Audi are not willing to accepting this.

Does anyone have experience of this situation? Are there any consumer rights or similar I can quote back to them to help my case?

Thanks for any help in advance.

It was a contract for "up to" the agreed mileage. If you did less then you dont get anything back.

So - theres no "disagreement", you're simply wrong and they're right

debtdebt · 8 May 2018 at 11:01PM

If there was any tread left on the tyres over and above the 1.6mm required by law, why don't you net that off the return charges too?

Billiamg · 9 May 2018 at 11:33AM

Thanks for your sensible response Motorguy. I simply wanted to know if I had a case or not.

motorguy · 10 May 2018 at 9:20AM

Billiamg wrote: »

Thanks for your sensible response Motorguy. I simply wanted to know if I had a case or not.

No problem

d0nkeyk0ng · 10 May 2018 at 9:54AM

You paid extra for being allowed to do more miles. You had the choice to do more miles. You didn't. Hence there's no obligation for the finance company to do anything.

If you wish, you're free to drive around and rack up some more miles.

Your complaint is no different from being thirsty and wanting to buy a can of Coke for 60p. You then decide to pay 40p extra for a 500ml bottle in case you're more thirsty later. You open the bottle, drink 330ml and then decide you're not that thirsty, and don't want the rest. You go back to the shop and demand your 40p back for not drinking the extra 170ml.

How many shops and stores would be happy to pay you the 40p?

[Deleted User] · 10 May 2018 at 10:15AM

d0nkeyk0ng wrote: »

You paid extra for being allowed to do more miles. You had the choice to do more miles. You didn't. Hence there's no obligation for the finance company to do anything.

If you wish, you're free to drive around and rack up some more miles.

Your complaint is no different from being thirsty and wanting to buy a can of Coke for 60p. You then decide to pay 40p extra for a 500ml bottle in case you're more thirsty later. You open the bottle, drink 330ml and then decide you're not that thirsty, and don't want the rest. You go back to the shop and demand your 40p back for not drinking the extra 170ml.

How many shops and stores would be happy to pay you the 40p?

To be honest the way things are going, if you bought it from a supermarket they'll give you a full refund for the bottle plus a voucher/points. Not joking.

davidwood681 · 10 May 2018 at 10:19AM

Deleted_User wrote: »

To be honest the way things are going, if you bought it from a supermarket they'll give you a full refund for the bottle plus a voucher/points. Not joking.

Yep.

We have too many consumer rights and not enough personal responsibility

Car finance end of contract disagreement

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