Rubbish Kia Warranty - pay to check symptom.
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Ok - so seems many people are on the side of the dealer - for the record - I bought from the dealer but when it was 2 years old. It's done 60k. It's a diesel sportage.
Its not about being on anyones side, its about looking at it objectively
You bought a used car - it may well be that the previous owner rode the clutch, not you0 -
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Full strip is needed to confirm if it's a failed part, or wear & tear, but I don't understand £500 to inspect - the most it should be initally is 50% of the total clutch fitting time - ask the dealer / google what the 'book time' for the clutch fitment is?
If it is warranty, they'll claim the full costs from Kia, so should reimburse you.
At 60k, I'd suspect wear, and the dealer will too, hence the initial charge to inspect. What if they stripped it down for free, found it wasn't warranty - would you expect them to put it back together FOC so you could take it elsewhere for repair?0 -
Also I may or may not be The perfect driver - that's up for debate - but this is the first clutch I've ever burnt out - and on the newest car I've ever owned - what does that say about Kia parts?
You may not have burnt it out, the previous owner may have done 90% of the job for you. My grandfather used to have bad feet, wore orthopedic shoes and would go through a clutch every 10,000 miles or so. Unfortunately without taking the gearbox off to inspect the clutch when you buy the car you can't tell unless its already worn enough to start slipping.
Why 50%, are they not putting the gearbox back on again? What if the clutch was wear and tear and the customer said they couldn't afford it? Do they just leave the car out in the yard with the gearbox in the boot?Full strip is needed to confirm if it's a failed part, or wear & tear, but I don't understand £500 to inspect - the most it should be initally is 50% of the total clutch fitting time0 -
Its a fact some Kia and Hyundai models have clutches which burn out prematurely. They also like putting a restrictor in the clutch slave cylinder for smoother gear change BUT it lets the clutch slip more. Add to that an inadequate pressure plate for a lighter clutch and hey presto the clutch wears out whereas it wouldn't have on an older model. Would be an uphill struggle to prove all that as a design fault though but the evidence is out there; seen it myself.0
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I'd consider asking the independent what their costs would be to visually inspect the components and give you their professional opinion. Once you have that, you'll be in a position to quantify the risk of Kia's diagnostics and could ask the independent garage to reassemble the vehicle without replacing anything.0
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I feel that OP doesn't understand that dealerships are franchises, not owned by the car manufacturer.
They don't loose money on warranty work, they simply charge it back to the manufacturer and in some cases as your warranty expires (but the parts supplier warranty does not) they can charge both the manufacturer AND yourself for the same work, there is NO reason to "dissuade" you.
The manufacturer charges their costs back to their component supplier, so even they don't lose out in most cases.“I may not agree with you, but I will defend to the death your right to make an a** of yourself.”
<><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/0 -
EdGasketTheSecond wrote: »Its a fact some Kia and Hyundai models have clutches which burn out prematurely. They also like putting a restrictor in the clutch slave cylinder for smoother gear change BUT it lets the clutch slip more. Add to that an inadequate pressure plate for a lighter clutch and hey presto the clutch wears out whereas it wouldn't have on an older model. Would be an uphill struggle to prove all that as a design fault though but the evidence is out there; seen it myself.
Its hardly burning out prematurely though if thats how its designed?
Its merely wearing out sooner than your expectations of a different clutch design?
60,000 miles isnt that unreasonable for a clutch to wear out.
The previous owner could have done a lot of stop start city driving or rode the clutch.0 -
I'd consider asking the independent what their costs would be to visually inspect the components and give you their professional opinion. Once you have that, you'll be in a position to quantify the risk of Kia's diagnostics and could ask the independent garage to reassemble the vehicle without replacing anything.
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Its back to the situation whereby if you have the car in bits and the clutch plate on the bench then you're approx 50% of the way to replacing the clutch anyway.
You might save a bit on the labour by having a third party do it then taking the part to your local KIA dealer and then them maybe raise a case with KIA, have them process it and make a decision.
And is your local indie going to be happy with the car taking up a ramp maybe for several days until the dealer / KIA do that?0 -
I don't think anybody else has suggested this but............
When I take any of my Kia vehicles in to our main dealer for service etc I always 'negotiate' a price.
I always manage to get at least £50.00 knocked off the price of a service.
Just a little bit of '& what's the best price you can do' always works.
Price quoted to the OP for the work is pretty fair.........hourly rate is going to be around £80-85 incl VAT.
Kia will do clutch warranty work up to about 18 000 miles without much argument but at 60 000 no way...........
P.S
We run 5 Kia's0
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