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I just did a uswitch comparison to reduce my energy bills and found my existing supplier was offering a uswitch only deal which was excellent.
I have signed up, but its told me that to get the deal I need smart meters installed within 3 months or they will put my tariff back up.
Can they force a smart meter on me in this way and if so can I request a SMETS2 ?0 -
I just did a uswitch comparison to reduce my energy bills and found my existing supplier was offering a uswitch only deal which was excellent.
I have signed up, but its told me that to get the deal I need smart meters installed within 3 months or they will put my tariff back up.
Can they force a smart meter on me in this way and if so can I request a SMETS2 ?
See my post below. Wait until Ofgem grow a pair and the energy companies have ironed-out the appauling mess they've made of the rollout.0 -
My advice is to tell them to shove it. Ofgem is failing badly in ensuring Smartmeters (even Smets2) work as promised.
See my post below. Wait until Ofgem grow a pair and the energy companies have ironed-out the appalling mess they've made of the rollout.0 -
Can you not accept it, but when you check against the 'proper' one, ring and complain if it is wrong?Thank you for reading this message.0
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I-LOV-MONEY wrote: »Can you not accept it, but when you check against the 'proper' one, ring and complain if it is wrong?
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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Thank you Victor2.
So presuming the main meter is normally always right, why would the IHD be different? So by not having a smart meter you would still provide them with the same figures as if you have one. Am I missing something?Thank you for reading this message.0 -
I-LOV-MONEY wrote: »Thank you Victor2.
So presuming the main meter is normally always right, why would the IHD be different? So by not having a smart meter you would still provide them with the same figures as if you have one. Am I missing something?
With functioning smart meters you don't have to supply readings to your supplier, the meters do it automatically. If they are not (or no longer) smart, you have to provide the readings as and when necessary.I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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My property is all-electric.
I just need to be satisfied that the IHD is providing correct information to the electricity company to calculate my bills. Dewpoint, above, has cast doubt in my mind.Thank you for reading this message.0 -
I-LOV-MONEY wrote: »My property is all-electric.
I just need to be satisfied that the IHD is providing correct information to the electricity company to calculate my bills. Dewpoint, above, has cast doubt in my mind.
The whole roll out of smart meters has been a debacle, but if you have a functioning smart meter, it transmits whatever it records as your readings.I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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I have a 'half-functioning' one. It is one of the old meters; it just displays current useage but doesn't send any information to the supply company. I have to send it to them manually.Thank you for reading this message.0
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