BT Sports sign up
Skye32
Posts: 53 Forumite
in Phones & TV
My 20 year old son wanted to watch the football match last night so he signed up to BT Sports. It was a £20 fee, 3 months free then £27 a month for a year. He thought he could just cancel it today. He phoned them up and they said he is now tied in for a year. Is there not a cooling off period? Any information is gratefully received. Thanks
If you want to do something, then the only thing holding you back is yourself, so get on and do it!:rotfl:
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Comments
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Is there not a cooling off period?
He waived his cooling off period when he agreed for them to supply to service immediately. Otherwise people would all be signing up for 1 game and then cancelling.
I'm assuming based on the pricing that this was BT Sport through Sky? If so, it does state '12 month contract' on the sign up page.
A bit late now, but (if you mean the game was the CL final) it was available for free through numerous legal means.
Maybe a good lesson for him to always check terms before agreeing to something. At least it's only £25 a month. It could have been much worse!0 -
Thanks for your reply. Definitely a lesson learnt for him!If you want to do something, then the only thing holding you back is yourself, so get on and do it!:rotfl:0
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I was told there should always be a 14 day cooling off period for any contract loans, phones, tv etc. From the day of activation.0
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Cancelling a service contract -
https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulationsCancelling services
Your right to cancel You have 14 days from entering into a service contract in which you can cancel it.
The trader shouldn’t start providing the service before the 14 day cancellation period has ended, unless you have requested this.
If you request a service starts straightaway In this instance you will still have the right to cancel, but you must pay for the value of the service that is provided up to the point you cancel.
For example, if you buy a service like gym membership and start using the gym and then change your mind within this 14 day time period, you will be refunded but could be charged for the amount of gym time you used.
If the service is provided in full within 14 days The right to cancel can be lost during the cancellation period if the service is provided in full before the 14 days elapses.
Exemptions There are some contracts where you won’t have a right to cancel a service. For example, hotel bookings, flights, car hire, concerts and other event tickets, or where the trader is carrying out urgent repairs or maintenance.
Always check the terms & conditions 14 days is the minimum cancellation period that consumers must be given and many sellers choose to exceed this, so always check the terms and conditions in case you have longer to change your mind.0
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