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Appeal site wont acept my VRN

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Hi,
Euro carparks wont accept my VRN on the appeals page it keeps saying :-
"Please re-enter the correct Vehicle Registration Mark. The information currently given is not correct - please re-enter with the correct information in order for your appeal to be logged and processed."
The ticket came through the post and is titled NOTICE TO KEEPER (ANPR) should I ignore seeing as I cant appeal against it online, or should I rely on the post?
«1345

Comments

  • Umkomaas
    Umkomaas Posts: 41,350 Forumite
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    How long since the parking event? Have they had time to enter the details on their system, perhaps?

    Go to their 'Pay Your PCN' portal and check whether there is any record/amount showing.

    You need to be taking time and dated screen grabs of all these issues - they may be useful to you in the future.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Half_way
    Half_way Posts: 7,054 Forumite
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    Whos car park is it/was it?
    instead of asking the monkey, give the organ grinder a kick
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Coupon-mad
    Coupon-mad Posts: 131,721 Forumite
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    I would send a complaint to Steve Clark at the BPA:

    steve.c@britishparking.co.uk

    (but try changing a O to a 0 first to see if that works).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • The_Deep
    The_Deep Posts: 16,830 Forumite
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    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
  • signomi
    signomi Posts: 21 Forumite
    edited 4 April 2018 at 8:58PM
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    Sorry for the late response but I thought no one had replied.
    Right : The parking event occurred on 20/03/2018 and they've already got the details on the pay page (with a £2.50 charge for paying online?1)
    it was Euro car parks.
    I've tried the site again but still no joy, they can send an invoice but wont let me appeal.
  • Fruitcake
    Fruitcake Posts: 58,244 Forumite
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    You need to correct that date, unless you are a Time Lord.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Fruitcake
    Fruitcake Posts: 58,244 Forumite
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    Have you checked that the VRN on the NTK is correct. As suggested earlier, have you tried changing 0 for o or I for 1 on the website.

    What happened when you complained to the landowner?
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Coupon-mad
    Coupon-mad Posts: 131,721 Forumite
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    signomi wrote: »
    Sorry for the late response but I thought no one had replied.
    Right : they've already got the details on the pay page (with a £2.50 charge for paying online?1)
    it was Euro car parks.
    I've tried the site again but still no joy, they can send an invoice but wont let me appeal.

    OK, so come back & tell us what happens when Steve C investigates this one.

    You won't be paying, online or otherwise.

    :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • signomi
    signomi Posts: 21 Forumite
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    NTK seems all correct, there is no 0 or o in my reg it is however a private plate (I bought the car like that) consisting of 4 letters and 1 number.
    Should I send an appeal via post instead?
    I don't know who the landowner is all the NTK states is that the vehicle entered a Matalan.....
    Looking at the invoice again it states that I have 14 days to pay at the reduced rate after which I must pay the full amount, that surely isn't right.
  • Coupon-mad
    Coupon-mad Posts: 131,721 Forumite
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    Should I send an appeal via post instead?
    No, no rush, you have 28 days. First, ask Steve C why the appeals system is failing you.
    Looking at the invoice again it states that I have 14 days to pay at the reduced rate after which I must pay the full amount, that surely isn't right.
    Yes it is, the usual trashy bribe. NO-ONE READS THAT BIT, did you miss this in the NEWBIES thread?
    Q - ''My PCN says the 'fine' will go up after 14 days, so why are you suggesting I wait before appealing?''

    A - FORGET THE '14 DAYS JITTERS'. THE SO-CALLED 'DISCOUNT' IS A BRIBE NOT TO APPEAL - YOU CANNOT DO BOTH - BUT WE ACHIEVE 100% DISCOUNT IN ALMOST EVERY CASE.

    All normal, and we've said three times now to complain to the BPA about the appeal issue.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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