Flight delay and cancellation compensation, Easyjet ONLY

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  • JPears
    JPears Posts: 5,086 Forumite
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    Ok so 1 hour behind but like justice said ;)
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  • JPears
    JPears Posts: 5,086 Forumite
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    First response from CEDR, 17 days after initial submission....
    Requesting copy of all correspondence with easyJet....


    Why not ask for that on initial submission.
    Now another 15 day wait.....


    Should have just gone MCOL.
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  • jpsartre
    jpsartre Posts: 4,085 Forumite
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    JPears wrote: »
    First response from CEDR, 17 days after initial submission....
    Requesting copy of all correspondence with easyJet....


    Why not ask for that on initial submission.
    Now another 15 day wait.....


    I've never used CEDR but my experience with AviationADR was that it was sloooow. I replied to every request for information within 24 hours and it still took almost 8 months from the time I submitted my complaint until the final decision was made.
  • Archergirl
    Archergirl Posts: 1,767 Forumite
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    I had the conformation that my flight delay was due compensation on 13th Aug, money was in the bank one day last week. I had no further contact after filling in the form just the email to say I'd get the money in 7-14 days, which I did. Well done Easy Jet and thank you x
  • JPears
    JPears Posts: 5,086 Forumite
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    jpsartre wrote: »
    I've never used CEDR but my experience with AviationADR was that it was sloooow. I replied to every request for information within 24 hours and it still took almost 8 months from the time I submitted my complaint until the final decision was made.
    I think if this drags on much beyond end of October I may just go MCOL route.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • JPears
    JPears Posts: 5,086 Forumite
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    Archergirl wrote: »
    I had the conformation that my flight delay was due compensation on 13th Aug, money was in the bank one day last week. I had no further contact after filling in the form just the email to say I'd get the money in 7-14 days, which I did. Well done Easy Jet and thank you x
    Well done.
    Occasionally passengers get lucky with a quick favourable action by the airlines.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • dini_2
    dini_2 Posts: 193 Forumite
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    I got my reply for my 10th Aug cancellation. (Bordeaux to Gatwick). Declined. Its almost exactly the same as astar351. Word for word-apart from gatwick being closed and thunderstorms across SE england that day!
    My issue with this is BA managed to get Bordeaux to Gatwick that evening no problem. And flights were leaving Gatwick to Bordeaux. (But Easyjet Crew ran out of hours)
    Is it really extraordinary circumstances if the reason for cancellation is not enough crew on standby?
    Light Bulb Moment: Feb 2007
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  • Jezzabell
    Jezzabell Posts: 136 Forumite
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    Just received this email from Easyjet:
    We have reviewed your claim and are pleased to say that you are eligible for EU261 Compensation.

    Your flight EZY6157 was delayed due to Technical reasons. This delay was within our control and is considered a non-extraordinary circumstance under EU law.

    We will transfer 673.71GBP to the bank account details you gave us. Please allow at least 7-14 days for this to arrive in your account.

    Once again we’re sorry for the disruption to your flight and look forward to welcoming you on board again soon.

    So all good and thanks Easjet. Thanks to MSE for making me aware of our rights. Mostly paid for the holiday :)
  • Archergirl
    Archergirl Posts: 1,767 Forumite
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    Yep, that's the one I got, I didn't get that much as it must have been a shorter flight but it was more than the return flights plus a bag, which is bizarre really, only good thing to come out of the EU lol
  • Jezzabell
    Jezzabell Posts: 136 Forumite
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    It's for 3 of us, so £225 each. Nice!!
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