Swapping from Virgin to Plusnet

DubblyDubbly · 20 October 2019 at 7:49PM

I currently have Virgin fibre and looking at swapping to Plusnet 38Mb fibre for a big ££ saving. They ask " do you have a BT socket". Yes I do... but it's basically a terminal block in a white box with incoming white and orange cable and nothing outgoing. It sits above the front door. If I answer yes to the do you have a socket the installation will fail due to the type of socket and location. If I answer no they want £50 for the installation and likely a load more to put the new master socket somewhere accessible for power and attachment to the router. Anyone else had any experience of an installation and what it finally cost ?

Neil_Jones · 20 October 2019 at 9:20PM

Does it look like any of these?
https://www.britishtelephones.com/bterm.htm

Can you take and/or post a photo? Upload to Imgur or similar and if you can't embed it, paste a direct link.

AndyPK · 20 October 2019 at 9:55PM

You could get a master socket and cable off eBay
If you a diyer

DubblyDubbly · 20 October 2019 at 11:45PM

Very like a 78A... I'm DIYer but it's actually my son's place too far to travel and he's new skool so diy not an option

notbritishgas · 21 October 2019 at 5:48AM

Even if the socket/junction box is acceptable it is likely that the line is not connected back to the exchange.
So I think the connection fee could well apply, then you could get the socket placed where you want.

cranford · 21 October 2019 at 11:24AM

If you rely on BB or landline then I would make sure your new service is up and running before you cancel the VM. I know it will cost an extra months payment but better to be up and running especially as your landline/socket position is unknown

AndyPK · 21 October 2019 at 12:11PM

good point, although I only allown a 2-3 week overlap. rather than the full month!

Swapping from Virgin to Plusnet

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