Facebook Marketplace faulty china
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Posts: 2 Newbie
I bought a China set off Facebook Marketplace. I travelled to collect it, but when I arrived all of the pieces had been individually wrapped. I checked 1 and it was fine, so I accepted it and left.
Before collecting, I confirmed with the seller via message that there were no chips or cracks. When I got home and unwrapped, I saw that 1 piece had been broken in the past and glued back together, and another had cracked paint.
I contacted the seller and explained that it was not as described, they said I could have checked and I cannot change my mind, then left the conversation.
Because it is private, the Consumer Act doesn't apply I think. However, can I take this to small claims? I can't think of another way to resolve it. What can I do? They have deleted the listing, but I do have their name and address.
I am not sure the cost for small claims is worth it, but it is more the principle. If they had been honest about the amount of damage, I would not have (nor would anyone, if you look at similarly priced items) bought it, or bought it for that price.
Before collecting, I confirmed with the seller via message that there were no chips or cracks. When I got home and unwrapped, I saw that 1 piece had been broken in the past and glued back together, and another had cracked paint.
I contacted the seller and explained that it was not as described, they said I could have checked and I cannot change my mind, then left the conversation.
Because it is private, the Consumer Act doesn't apply I think. However, can I take this to small claims? I can't think of another way to resolve it. What can I do? They have deleted the listing, but I do have their name and address.
I am not sure the cost for small claims is worth it, but it is more the principle. If they had been honest about the amount of damage, I would not have (nor would anyone, if you look at similarly priced items) bought it, or bought it for that price.
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Comments
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Out of principle, you want to throw good money after bad? How much are we talking about as your loss? Courts are likely to take a dim view of trivial claims.0
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