Sky question - Cancelling and getting new contract

petethesteam · 15 March 2017 at 11:54AM

Hi, I have attempted a little haggle and got about 40% off but still not happy. I cannot really leave sky as we don't have an aerial which prevents me from going to Talk Talk BT etc so am reluctant to actually cancel. My question is as I live with my mum and the account is in her name, can I cancel her contract and get a new one in my name? So I get the new customer deals. We have the same surname?::eek:

teddysmum · 15 March 2017 at 2:16PM

petethesteam wrote: »

Hi, I have attempted a little haggle and got about 40% off but still not happy. I cannot really leave sky as we don't have an aerial which prevents me from going to Talk Talk BT etc so am reluctant to actually cancel. My question is as I live with my mum and the account is in her name, can I cancel her contract and get a new one in my name? So I get the new customer deals. We have the same surname?::eek:

It won't hurt to cancel and have a few days off . Cancellation brings the better deals and switch back on is instant if you really get desperate .

Sky assume that the household has the contract with them and not just the nominated person , so your suggested action may well not work, as you are not a new customer.

Also, as a new customer, you would have to take Q with it's new cabling needs/costs.

Oakdene · 15 March 2017 at 2:21PM

teddysmum wrote: »

It won't hurt to cancel and have a few days off . Cancellation brings the better deals and switch back on is instant if you really get desperate .

Sky assume that the household has the contract with them and not just the nominated person , so your suggested action may well not work, as you are not a new customer.

Also, as a new customer, you would have to take Q with it's new cabling needs/costs.

I disagree, when I was trying to save money when I was married Sky was in my name so I got my wife to phone up Sky & said I had left the home & that she didnt want to carry on thus giving 30 days notice. She then called up after 35 days saying that she wanted to take a new contract out as a new customer & sky obliged.

asturdy2 · 15 March 2017 at 6:29PM

sky don't do a credit check, you don't even need to use your real name.

teddysmum · 15 March 2017 at 9:05PM

So lying is being recommended ?

People have reported and moaned about being caught out and ending up stuck in a contract at full price, when the deal is pulled.

mije1983 · 15 March 2017 at 10:26PM

petethesteam wrote: »

So I get the new customer deals.

Which particular new customer deal were you aiming for?

50Twuncle · 16 March 2017 at 10:50AM

Sky use the property address rather than name
I tried the "name change" a few years ago and Sky were wise to it - they may be more willing to offer a discount, if you are close to the end of your contract !
If you cancel mid-contract, they can (and may) charge you for your remaining months
Also - avoid a Q box - Sky "own" them - so if you leave, you lose the use of it - to use as a "freeview" source, unlike the old HD box (which you get to keep)

asturdy2 · 16 March 2017 at 5:15PM

I know people who have cancelled (out of contract), and re-joined in partners name to get sky Q plus new customer offers.

knightstyle · 16 March 2017 at 8:26PM

First decide what TV you want. If you just want the normal channels you would get with an aerial then ask Sky if you can go onto Sky+ TV, also can you make calls on mobile phones, if so cancel the call package.
This will bring your bill down to around £25 a month.

Sky question - Cancelling and getting new contract

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