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  • FIRST POST
    • poppyxx
    • By poppyxx 25th Jan 18, 9:02 PM
    • 7Posts
    • 0Thanks
    poppyxx
    Credit card refund
    • #1
    • 25th Jan 18, 9:02 PM
    Credit card refund 25th Jan 18 at 9:02 PM
    I've received a letter from Bank of Scotland advising me that they recently undertook a review of their internal collections process and that following an assessment of my financial circumstance they didn't always take the appropriate course of action when dealing with my account and have offered me a refund covering a six month period in 2014. Has anyone else had a similar letter? I'm not sure if this is to stop a bigger payout later? Any help appreciated, should I cash it or wait? Thx
Page 1
    • zx81
    • By zx81 25th Jan 18, 9:07 PM
    • 17,273 Posts
    • 18,380 Thanks
    zx81
    • #2
    • 25th Jan 18, 9:07 PM
    • #2
    • 25th Jan 18, 9:07 PM
    It's not negotiable. Accept it.
    • poppyxx
    • By poppyxx 25th Jan 18, 10:19 PM
    • 7 Posts
    • 0 Thanks
    poppyxx
    • #3
    • 25th Jan 18, 10:19 PM
    • #3
    • 25th Jan 18, 10:19 PM
    Ok thx, it just came our the blue and thot they were maybe trying to settle before some new type of claim was exposed !!!128077;!!!127995;
    • zx81
    • By zx81 25th Jan 18, 10:22 PM
    • 17,273 Posts
    • 18,380 Thanks
    zx81
    • #4
    • 25th Jan 18, 10:22 PM
    • #4
    • 25th Jan 18, 10:22 PM
    Not everything in life is a conspiracy...
    • poppyxx
    • By poppyxx 25th Jan 18, 10:24 PM
    • 7 Posts
    • 0 Thanks
    poppyxx
    • #5
    • 25th Jan 18, 10:24 PM
    • #5
    • 25th Jan 18, 10:24 PM
    !!!128514; I'll cash it tomorrow !!!128526;
    • seatbeltnoob
    • By seatbeltnoob 26th Feb 18, 11:32 PM
    • 450 Posts
    • 107 Thanks
    seatbeltnoob
    • #6
    • 26th Feb 18, 11:32 PM
    • #6
    • 26th Feb 18, 11:32 PM
    refund on what? default fees? interest? or credit card annual fee?
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