Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • adr0ck
    • By adr0ck 13th Jan 16, 1:13 PM
    • 2,305Posts
    • 1,456Thanks
    adr0ck
    cfadvisory.co.uk
    • #1
    • 13th Jan 16, 1:13 PM
    cfadvisory.co.uk 13th Jan 16 at 1:13 PM
    Has anyone used this company?
Page 1
    • zx81
    • By zx81 13th Jan 16, 1:32 PM
    • 17,309 Posts
    • 18,417 Thanks
    zx81
    • #2
    • 13th Jan 16, 1:32 PM
    • #2
    • 13th Jan 16, 1:32 PM
    I'm sure they have.

    And will have lost a bucket load of money at the same time.
    • adr0ck
    • By adr0ck 13th Jan 16, 2:08 PM
    • 2,305 Posts
    • 1,456 Thanks
    adr0ck
    • #3
    • 13th Jan 16, 2:08 PM
    • #3
    • 13th Jan 16, 2:08 PM
    they are saying they take 25% of what youget back

    anyone know if this is standard
    • dunstonh
    • By dunstonh 13th Jan 16, 2:17 PM
    • 93,070 Posts
    • 60,461 Thanks
    dunstonh
    • #4
    • 13th Jan 16, 2:17 PM
    • #4
    • 13th Jan 16, 2:17 PM
    That is a dodgy name for a company that is not actually a financial advisory firm.

    Guess what? It's based in Swansea. What a surprise.
    they are saying they take 25% of what youget back

    anyone know if this is standard
    25% plus 20% VAT.
    No its not standard. The FCA regulated complaints process is free of charge to use. That is the standard that the majority of people go by.

    However, if you think that you need to send a form to a claims company who in turn will send it to the same address as the bank/provider quote on their website, then that is about 63p for a stamp and a few more pence for the envelope. Lets just call it £1.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • Nasqueron
    • By Nasqueron 13th Jan 16, 2:52 PM
    • 4,766 Posts
    • 2,840 Thanks
    Nasqueron
    • #5
    • 13th Jan 16, 2:52 PM
    • #5
    • 13th Jan 16, 2:52 PM
    Claims companies have no magic powers and no more chance of success than doing it yourself. To use the firm you will have to dig out all the information needed to make a complaint and if you can do that, why not do it yourself and keep all the money?
    • magpiecottage
    • By magpiecottage 13th Jan 16, 8:37 PM
    • 9,086 Posts
    • 5,584 Thanks
    magpiecottage
    • #6
    • 13th Jan 16, 8:37 PM
    • #6
    • 13th Jan 16, 8:37 PM
    Guess what? It's based in Swansea. What a surprise.
    Originally posted by dunstonh
    SCAMsea is the CMC fraud capital.

    The FCA regulated complaints process is free of charge to use. That is the standard that the majority of people go by.

    However, if you think that you need to send a form to a claims company who in turn will send it to the same address as the bank/provider quote on their website, then that is about 63p for a stamp and a few more pence for the envelope. Lets just call it £1.
    Alternatively, call 0800 023 4567 and ask FOS for assistance. The call is free and they will write to the business for you.
    • Biscuitfrog
    • By Biscuitfrog 5th Jan 17, 2:26 PM
    • 2 Posts
    • 0 Thanks
    Biscuitfrog
    • #7
    • 5th Jan 17, 2:26 PM
    • #7
    • 5th Jan 17, 2:26 PM
    Yes I and I wish I hadn't. First things first they tell you that you "Do have a claim" and can expect a minimum amount. In my case it was £5000. Then you have to pay £495 for legal fees which is returned in the final payment as it is "no win no fee". Things started to smell fishy when it came back that I had no PPI claim. I then asked about the £495 and they said it would be credited back to my credit card in 2 weeks. 4 months on and still nothing. I have chased and chased, been told to sign up to "Clearscore" ?? send evidence of all my credit history.......Feel like a right fool! Do not touch them with a barge pole, they are just a Swansea call centre gaining commission for "Clearscore" IMO
    • Nasqueron
    • By Nasqueron 5th Jan 17, 4:36 PM
    • 4,766 Posts
    • 2,840 Thanks
    Nasqueron
    • #8
    • 5th Jan 17, 4:36 PM
    • #8
    • 5th Jan 17, 4:36 PM
    Clear score are nothing to do with CMCs, they're the front end of credit agency Equifax

    While it's a bit late, speak to your CC company about a charge back or maybe a Section 75 case because the company has not fulfilled their contractual obligation
    • Biscuitfrog
    • By Biscuitfrog 14th Jan 17, 10:06 AM
    • 2 Posts
    • 0 Thanks
    Biscuitfrog
    • #9
    • 14th Jan 17, 10:06 AM
    • #9
    • 14th Jan 17, 10:06 AM
    Small claims court?
    • Nasqueron
    • By Nasqueron 14th Jan 17, 1:56 PM
    • 4,766 Posts
    • 2,840 Thanks
    Nasqueron
    Small claims court?
    Originally posted by Biscuitfrog
    Use S75 or a chargeback if possible, after that Money Claim OnLine (MCOL) is your best bet rather than trying to go through the court
    • slipperyjim
    • By slipperyjim 13th Sep 17, 12:38 PM
    • 1 Posts
    • 1 Thanks
    slipperyjim
    Cfadvisory con
    Please please don't use cfadvisory!
    Firstly they mis-sell that you need to pay a deposit of £495.00 which they say will be returned when the claim is over but it also covers them if you abscond with all the ppi refund!
    Forget it they say it's a fee in the end and you are left out of pocket.
    • Crayf
    • By Crayf 3rd Oct 17, 3:49 AM
    • 1 Posts
    • 1 Thanks
    Crayf
    Avoid at all costs! Want £495 upfront for "legal fees" but just try and get the money back when it turns out there isn't a PPI claim. One of their clauses state "if a Section 75 or chargeback is used, this will be classed a customer cancellation and the fee of £495 will not be returned". Total scam artists.
    • freddie2122
    • By freddie2122 12th Oct 17, 1:01 PM
    • 1 Posts
    • 1 Thanks
    freddie2122
    freddie2122
    Total scam! Do not use! Or you will lose! No service given and they become aggressive and abusive when asked for the deposit returning! AVOID !!!
    • Late for Lunch
    • By Late for Lunch 20th Oct 17, 8:55 AM
    • 2 Posts
    • 0 Thanks
    Late for Lunch
    Avoid !!!!
    I fell into the trap (I know, I should have known better!), paid my money based on the fact I was told I'd get a full refund if they were unsuccessful.
    After 12 months I decided it was time to close the account and get my refund ........ well a further 6 months down the line and guess what ...... yep, still no refund
    Every time I phone I get told accounts are chasing 1 final claim option / my systems are down, give me your phone number and I'll call you straight back or I'll get some paperwork in the post for you to sign (which surprise surprise never turns up!).
    I feel like a complete idiot!!

    I guess I might as well just write off that £500
    • Zxcvbn
    • By Zxcvbn 21st Feb 18, 10:27 PM
    • 1 Posts
    • 0 Thanks
    Zxcvbn
    Totally Agree
    Exactly the same happened to me, and now realise i've list my £495 deposit as every time I call I get lies, agressive stance and no help at all. They are just a bunch of con artists. Do not use them at all.
    • wilkins77
    • By wilkins77 8th Mar 18, 11:39 PM
    • 4 Posts
    • 0 Thanks
    wilkins77
    I have just stupidly signed up, did anyone manage to get money back?
    • Jocn
    • By Jocn 18th Apr 18, 4:10 PM
    • 1 Posts
    • 1 Thanks
    Jocn
    CF Advisory
    I was contacted by this company whom told me that they could get me money for mis-sold PPI even though other companies had acted on my behalf un-successfully. Stupidly, I paid them there £495.00 fee that I was told would be repaid. Several months passed and they eventually agreed they had been un-successful and could not collect an money for me. I was quire happy with this and asked that my £495.00 be returned which they agreed to during November 2017. Several weeks passed by and I had not received my refund so I contacted CF advisory again whom told be that their accounts dept had overlooked this but I would be repaid within 28 days. Again more time passed by without payment so I contacted them again to ask for a payment date? When they told me they could not give me a payment date, I told them I would contact the Financial Ombudsmen at which they got very defensive towards me!

    I contacted CF Advisory a week later to ask again for my refund, but because I had complained to them, my complaint would be passed to their complaints department that would take 8 weeks to resolve.

    Eventually I did receive the repayment of my £495.00 but this was 6 months later than expected. Overall this was a wholly regrettable experience and wish I had never heard of this company.
    • Moneyineptitude
    • By Moneyineptitude 19th Apr 18, 11:15 AM
    • 20,485 Posts
    • 11,355 Thanks
    Moneyineptitude
    Stupidly, I paid them there £495.00 fee that I was told would be repaid.
    Originally posted by Jocn
    Companies which charge an advance fee are to be avoided even more than those who simply charge an exorbitant percentage of any redress awarded. The PPI complaints process is simple and completely free so no one has to pay anything to any third party at all...

    In your case, the Claim Company should never have signed you up as a customer in the first place because you had previously complained and employed other representation.

    Why on earth did you think this firm would succeed where others had failed? Did you truly think paying £500 upfront would somehow net you a huge windfall?

    A lesson learned I hope.

    Just out of interest, why were your original PPI complaints rejected? Surely not because you didn't even have PPI?
    • john_lowson
    • By john_lowson 23rd Apr 18, 1:26 PM
    • 1 Posts
    • 1 Thanks
    john_lowson
    Avoid they are con artists !
    Do not use they are liars and con artists.
    Starts off with how they can see lots of financial history and some of it being old, and that it wouldn't be worth their while if it was less than £3000 to come back to me. Then they charge £495 which they tell you is refundable you won't be out of pocket then send you a contract that is worded so confusingly you rang to ask them to explain it. To which I was told it to think of it as a security deposit. If we claim £2000 on your behalf then that will cover your £495 its an up front payment to avoid customers absconding with the payments from their lenders and if we are not successful you will get a full refund. Everything seemed great, very professional always willing to help and explain things, seemed a real professional company. Then I got awarded £1100 which wasn't too bad I thought well you know what I get my £495 back and end up paying the 24% - £700 profit ! then I receive a bill for the £316.00 so imagine my surprise when I ask for the £179 back to be told oh no the commission is on top of the admin fee you've already paid, when questioned i got "we wouldn't have said that", when I told them to listen back to the conversation surprise surprise they don't record phone calls! When I told them to whistle for their commission I was threatened over the phone with debt collectors and called a bloody idiot for not reading the contract before signing "what idiot would sign a legal document without checking it out" (I did read and checked it out with them). Anyway I think I had a lucky escape at least I'm up on the deal which I would have never been bothered to claim if they had not contacted me. Just that my claim as cost me a whopping 78% in commission. I have filed a complaint not that I expect anything from it - I assume that Janice and Clifford perkins who are the directors of the company and both in their 60s are probably sat on a yacht somewhere (lets hope its of the coast of Somali they'll be at home there) whilst their minions are left to unethically fleece and blatantly lie to people and carry out their dirty work for them - Shame on you CF Advisory
    • weesheensy
    • By weesheensy 3rd Jun 18, 11:14 PM
    • 3 Posts
    • 0 Thanks
    weesheensy
    Citizen financial servies
    hi there, just logged in and saw your post, do not go near these people, i paid them 495.00 in february and i am still awaiting compensation or a refund. even phoning them gets you knowhere. I have actually reported to to the financial fraud people. Your details in the customer portal never change, do yourself a favour and stay well away from them, claim your ppi yourself. i had already did that and they told me the law had changed and the companies had only paid out token gestures and i was due more money from them, absolute rubbish, keep your money and save yourself a lot of hassle or chase any ppi due yourself.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,691Posts Today

8,589Users online

Martin's Twitter