Incomplete vrn entered

Castle · 18 April 2018 at 12:11PM

If you enter "II" on the MOT check site it tells you " You must enter your registration number in a valid format", (so the technology does exist to prevent this happening):-
https://vehicleenquiry.service.gov.uk/

pjr1525_2 · 18 April 2018 at 4:50PM

Then surely this strengthens the argument that their machines are set to entrap motorists if they issue a ticket for a format that they know is invalid, a format for which the technology exists to warn about mistakes when entering VRNs. I'm pretty sure that because of the rarity of two character VRNs the technology should have, at least, given some kind of warning, If your intentions was to be fair and not regard this as a further opportunity to penalise, yes penalise, people who had paid the correct fee and abided by the main conditions of the contract. Many thanks Castle.

pjr1525_2 · 18 April 2018 at 6:36PM

Away from iPad for 3 days. Will pick up thread when I return. Thanks

pjr1525_2 · 21 April 2018 at 7:22AM

Well,well,well. Just been directed to HXs main advertising site by bmpa insight. And this is what HXs statement of intent says: " we use ANPR in a manner that is fair to the land owner and the motorist. We cross reference every potential PCN to spot human error. We don't issue PCNs when you have imputted a digit or two wrong in a pay and display machine." Yet the wording on the signage in the car park states you must enter the "exact" vrn. I would appreciate opinions on this. As I've mentioned, early days yet, but would like to be forearmed. Thanks.

Castle · 21 April 2018 at 9:30AM

pjr1525 wrote: »

Well,well,well. Just been directed to HXs main advertising site by bmpa insight. And this is what HXs statement of intent says: " we use ANPR in a manner that is fair to the land owner and the motorist. We cross reference every potential PCN to spot human error. We don't issue PCNs when you have imputted a digit or two wrong in a pay and display machine." Yet the wording on the signage in the car park states you must enter the "exact" vrn. I would appreciate opinions on this. As I've mentioned, early days yet, but would like to be forearmed. Thanks.

I'm guessing there're 7 digits/letters in your number plate so only 4 correct ones leaves three missing; and their limit appears to be two.

Strange they only say "digits", does that exclude letters?

pjr1525_2 · 21 April 2018 at 4:20PM

There's a whole world of possibilities, starting with the contradiction of saying that they allow for human error then insisting that you enter the exact vrn or £100 PCN.

How can it be fair to the motorist if they supposedly allow wrong Imput, but not missing digits, surely the same thing?

Obviously they spotted the "human error" when they cross referenced, but still issued a PCN.

Coupon-mad · 21 April 2018 at 11:08PM

Yes of course they knew!

I made a visit to the same machine this morning ( on foot ) the coin slot has a gate which prevents coins entering until vehicle details are entered. I Optimistically entered one letter, the letter I for obvious reasons and the screen flashed up " invalid plate " so I entered another letter I, this time the screen said "Press green button for ticket" and no other information. So it actually issued a ticket with the improbable, maybe impossible vrn of " II " the ticket, which I retain, has a number which I believe identifies the machine, also time, date, and amount paid. I appreciate foreign vehicles may use the car park, but "II".

You should have filmed that on your phone, as evidence that the machine accepts non-VRNs, any old rubbish above one digit.

pjr1525_2 · 22 April 2018 at 9:36AM

I've kept the ticket with "II" as the VRN.

pjr1525_2 · 22 April 2018 at 11:34PM

Just as a matter of interest while I was on HXs website I read their FAQs, supposedly sent in by motorists. They mention the "myths" found on various forums and warn you in no uncertain terms that if you do get a CCJ against you it will seriously affect your credit rating for a very long time and loads more stuff obviously carefully designed to frighten people into not contesting PCNs because all around the site there are glaring yellow buttons inviting you to "pay now". "Pay now" what an odious lot they are!

pjr1525_2 · 25 April 2018 at 11:32AM

Just kicking a few ideas around. On the PCN it states " We have requested your details from the DVLA as the registered keeper of the vehicle. (Through the reasonable cause criteria of pursuing an outstanding parking charge). Surely until a judge decides or you admit the liability then it should be "alleged" outstanding parking charge. On the the back of the PCN it also says "this unpaid charge" should the DVLA be giving out addresses if you're only being accused of an a non-criminal offence. (Naive?)

Incomplete vrn entered

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