Beware Eon switch

Smodlet wrote: »

Surely the cash back you receive for switching tariffs with the same supplier more than compensates for the higher tariff charges for 4-6 weeks, does it not? NPower did this to me but, since it was high summer/very low usage time and the standing charges had more than halved, I let it ride. :cool:

With some quick and dirty calcs, I figure it will cost me £3.40 if they switch me from V1 to V18 today instead of in 3 weeks when my V1 expires. Less than the £25 I'll be getting from MSE so :money:.


Still, I might try and be cheeky and ask if the switch can be deferred. I know nothing can be done after the fact, but couldn't hurt to try beforehand.

Smodlet wrote: »

Surely the cash back you receive for switching tariffs with the same supplier more than compensates for the higher tariff charges for 4-6 weeks, does it not? NPower did this to me but, since it was high summer/very low usage time and the standing charges had more than halved, I let it ride. :cool:

ETA: Not trying to rub salt into the (very minor?) wound but I have just remembered you can specify a date on which you want to switch to another tariff with your existing supplier; I did that a year or two ago. Obviously this does not apply when switching to a different supplier. HTH someone.

Unless things have changed recently at E.ON, that information is incorrect (and, as such, is misleading rather than helpful), in regard to E.ON, Smodlet.

An existing E.ON customer can, when changing to a different E.ON tariff that is being offered directly by E.ON (for example, on the E.ON website) specify a date up to 52 days in advance upon which he or she wishes his or her new tariff to commence.

This extremely handy benefit doesn’t, however, extend to E.ON tariffs offered only on Price Comparison Websites and unavailable directly from E.ON itself.

An existing E.ON customer who opts to move to another E.ON tariff offered only on a Price Comparison Website will find that the new tariff. when it is forwarded to E.ON for processing, will be backdated automatically to the day on which the customer applied for it on the Price Comparison Website, with no option to “forward fix” it.

So far as I am aware, the last twelve-month “Go Online” tariff fix to have been offered directly by E.ON was v11, in March of this year.

As an existing E.ON customer, I was able to “forward fix” to it by 52 days as part of the online procedure when logged in to my account at the E.ON’ website.

My new tariff duly took effect automatically and smoothly on my designated date in mid May and will end in May 2019.

If and when one is able to deploy this tactic it’a a good idea to submit meter readings (online) on the appointed day, to keep the billing simple.

E.ON appears to have altered its marketing strategy since then and all “Go Online” tariffs subsequent to v11 (last March) have been offered only on Price Comparison Websites.

I’m sure that :A Malc :A or :A Helena :A at E.ON will correct me if any of the above is wrong!


If you do decide to go for one of them on a Price Comparison Website, it’s worth remembering that if you route it to Energy Helpline via Top Cashback you get a £30.30 cashback instead of a measly £25, or whatever, from the “Cheap” Energy Club.

More to the point, Energy Helpline gives you a proper geographical address and telephone number so you can contact them directly if anything goes awry in the transaction, whereas the “Cheap” Energy Club gives you only an email address and nothing more: they seem to be anally retentive about revealing where they are and totally paranoid about the idea of actually speaking to anybody. Best avoided.

macman wrote: »

OP, you haven't switched. You've simply changed to a different tariff with the same supplier, which is normally a same or next-day process. So I cannot see the basis for your complaint.

OP is correct I have done exactly the same changed from E.on to MSE E.on v16 strange but true £25 cash back after 3 months :beer: