TSB keeps on giving

13

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  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
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    moneyfoolish wrote: »
    I have 2 accounts with £3000 in each.
    My question would be why?...when you only earn interest on up to £1,500.
  • moneyfoolish
    moneyfoolish Posts: 681 Forumite
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    YorkshireBoy wrote: »
    My question would be why?...when you only earn interest on up to £1,500.
    Good spot! I should have said 2 accounts with £1500 in each!
  • 1882
    1882 Posts: 496 Forumite
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    My Mum got £275 extra after £25 at the time which she had been happy with as only minor inconvenience was caused to her.
  • SlovakianGuy
    SlovakianGuy Posts: 303 Forumite
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    May I ask what those minor inconveniences were?

    Something like not being able to pay the deposit and first rent to the new landlord while moving home? That's what happened to me. Also spent over 1 hour waiting on the phone which costed me around £11. I did not complain yet though. Should I do it now or is it too late?
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
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    This happened to me three times now, £218 went in Friday (letter received Thursday), £131.50 in August, £250 in February and the amount from the original complaint - cant remember how much as that account closed a long time ago now.

    All in all think I've had about £600
  • 1882
    1882 Posts: 496 Forumite
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    SlovakianGuy wrote: »
    May I ask what those minor inconveniences were?

    Something like not being able to pay the deposit and first rent to the new landlord while moving home? That's what happened to me. Also spent over 1 hour waiting on the phone which costed me around £11. I did not complain yet though. Should I do it now or is it too late?
    Her minor inconveniences were being unable to log in online for a couple of days, for no real reason other than to check the balance and a couple of more days when it was a real chore trying to log in but she could manage it eventually and a non urgent small payment couldn't be made for a few days.

    £25 not bad and £300 compensation was excellent for that.
  • glider3560
    glider3560 Posts: 4,115 Forumite
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    Is there anyone who hasn't received another letter recently?

    I got £25 at the time (for being unable to login, access a savings account which was maturing and being unable to send a payment to cover a bill which eventually had to be paid in cash at Pay Point) but not heard anything since.
  • masonic
    masonic Posts: 23,245 Forumite
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    glider3560 wrote: »
    Is there anyone who hasn't received another letter recently?
    I haven't either, but I took my case to the FOS.
  • acc
    acc Posts: 463 Forumite
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    glider3560 wrote: »
    Is there anyone who hasn't received another letter recently?
    I haven't received another letter recently, but did get £150 in October 2018, many months after the complaint was made.
  • sparky0138
    sparky0138 Posts: 484 Forumite
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    glider3560 wrote: »
    Is there anyone who hasn't received another letter recently?

    I haven't but I did receive £150 at the time. My minor complaint was that I couldn't send a payment (it was only the interest on my plus accounts).
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