TalkTalk to charge for blocking anonymous calls - MSE News

TalkTalk is to charge £2 a month for its Anonymous Caller Reject service, which automatically blocks calls from withheld numbers...
Read the full story:
'TalkTalk to charge for blocking anonymous calls'
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply.
«13

Comments

  • aj23_2
    aj23_2 Posts: 1,155 Forumite
    Name Dropper First Post Combo Breaker First Anniversary
    Literally just about swelling profits and maintaining them. Phone companies, gas, electricity, water, house builders, they are all guilty of it. Only interest in making enough to pay the directors millions in bonuses.
  • Ian011
    Ian011 Posts: 2,432 Forumite
    Name Dropper First Anniversary First Post
    This is a service that almost nobody needs. Blocking anonymous calls is NOT the solution to avoiding nuisance calls.

    Charging £2.00 per month for blocking anonymous calls sounds like a way to recover revenue lost when Ofcom banned charges for caller line identity information display. This took effect on 1 October 2018.

    TalkTalk has an effective call blocking mechanism in their Call Safe product. This works much the same as trueCall devices but is built directly into the telephone network itself.
  • I moved away from Talk Talk and have barely had one nuisance call since. With Talk Talk I had them almost daily. Talk Talk's number range appears to be targetted.
    A kind word lasts a minute, a skelped erse is sair for a day.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    First Anniversary Name Dropper First Post
    Even simpler, don't answer the phone to unrecognised numbers. Answer it once, and your number is recognised as being "live" and will be added to another list to be sold on to the next lot of would-be scammers.
  • 2Protons
    2Protons Posts: 16 Forumite
    First Anniversary First Post Combo Breaker
    edited 10 October 2018 at 6:16PM
    Ian011 wrote: »
    This is a service that almost nobody needs. Blocking anonymous calls is NOT the solution to avoiding nuisance calls.

    Charging £2.00 per month for blocking anonymous calls sounds like a way to recover revenue lost when Ofcom banned charges for caller line identity information display. This took effect on 1 October 2018.

    TalkTalk has an effective call blocking mechanism in their Call Safe product. This works much the same as trueCall devices but is built directly into the telephone network itself.

    Does anyone know why services like caller ID, answerphone, anonymous call blocking, call waiting, 3 way calling are chargeable service on Landlines in the first place since mobile phone/ VOIP services don't charge for them is it a direct wholesale cost or is a way to reduce the advertised price?
  • pmduk
    pmduk Posts: 10,655 Forumite
    First Anniversary Name Dropper First Post Combo Breaker
    It's a way of increasing income, ie maximising profit.
  • 2Protons
    2Protons Posts: 16 Forumite
    First Anniversary First Post Combo Breaker
    LadyDee wrote: »
    Even simpler, don't answer the phone to unrecognised numbers. Answer it once, and your number is recognised as being "live" and will be added to another list to be sold on to the next lot of would-be scammers.

    The problem is that too many official bodies have withheld or unavailable number due to switchboards.

    So unless you only give your phone number to people you know and you know the telephone number they will ring you on thats not a practical option.

    Then some of these scammers call also use spoofed caller IDs which could even be a local number.
  • LadyDee
    LadyDee Posts: 4,293 Forumite
    First Anniversary Name Dropper First Post
    2Protons wrote: »
    The problem is that too many official bodies have withheld or unavailable number due to switchboards.

    So unless you only give your phone number to people you know and you know the telephone number they will ring you on thats not a practical option.

    Then some of these scammers call also use spoofed caller IDs which could even be a local number.

    I work on the assumption that if I don't answer people will leave a message. So if it's somebody I want to speak to I'll return their call.
    If they don't leave a message then it wasn't important. It works - for any number.
  • Blocking "anonymous" calls (i.e. those with CLI withheld) is a dangerous and largely ineffective way of blocking nuisance calls.
    In the case of Talk Talk, the "Call Safe" facility is far more effective, as it covers all unrecognised callers and avoids the danger of important and other wanted calls being blocked.


    The fair telecoms campaign has long been fighting the absurd suggestion that there is any meaningful difference between an un-recognised number and no number at all when it comes to filtering incoming calls.
    "Call Safe", a network implementation of the functionality of the trueCall device, is the approach which all telephone service providers (landline and mobile) should be offering as a feature to all of their customers.
    Please get in touch via the fair telecoms campaign website.
  • aj23_2
    aj23_2 Posts: 1,155 Forumite
    Name Dropper First Post Combo Breaker First Anniversary
    Register with the TPS. All our nuisance calls stopped. You may have to re-register after 12 months.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.1K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 607.8K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards