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    • noddynoo
    • By noddynoo 17th Sep 19, 9:28 AM
    • 342Posts
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    noddynoo
    Landlord and entering house
    • #1
    • 17th Sep 19, 9:28 AM
    Landlord and entering house 17th Sep 19 at 9:28 AM
    Hi I rented a house a few years ago via PBricks and now we have moved out the 'landlord' doesn't want to give the deposit back even though we left the house spotless (there is evidence). Over the years we were there i asked for several things to be done and he never did them. He came round on many occasions and came in (I let him in) to collect mail etc and look at things and he was the only person we ever met etc. Now I find out when the case goes to be decided by adjudicators that he isn't the landlord or the house owner his wife is! SO all the times he came round as 'landlord' he wasn't. Was this legal? He is a very threatening character so i don't want to raise this unless I know what I'm talking about. He is African and has a very long difficult to spell name and I just assumed the name on the tenancy agreement was him as it is virtually identical to his name but PBricks now tell me he wasn't the landlord and I should never have corresponded with him but it was all done via their portal so who else could I have talked to? Thank you
Page 1
    • hazyjo
    • By hazyjo 17th Sep 19, 9:51 AM
    • 12,333 Posts
    • 16,834 Thanks
    hazyjo
    • #2
    • 17th Sep 19, 9:51 AM
    • #2
    • 17th Sep 19, 9:51 AM
    See here: https://forums.moneysavingexpert.com/showpost.php?p=67759912&postcount=3


    Taken from G_M's sticky. Why do you need to deal with PBs? Just dispute it through the deposit scheme arbitration process or courts.
    2019 wins: Bottle of Prosecco; Popcorn Shed popcorn; Moisturising 'M&S Time Capsules'; Case of Boost Sport + 30 Just Eat voucher; Battle Proms tickets and hotel; under-eye serum...

    "Should know better." Apparently.
    • tacpot12
    • By tacpot12 17th Sep 19, 9:53 AM
    • 2,899 Posts
    • 2,623 Thanks
    tacpot12
    • #3
    • 17th Sep 19, 9:53 AM
    • #3
    • 17th Sep 19, 9:53 AM
    Your tenancy agreement will have said who your landlord was, and it is upto you to identify this person. Your mistake was in assuming he was the landlord.

    While his action was not legal, it was not a criminal act he commited, because you let him in volunatarily. If he threatened you, you should have called the police.

    He might have committed a civil wrong, but you haven't lost anything, so no court is going to order anything in restitution.

    I would suggest you accept the situation and learn from it. If you need to get repairs done on a rented property, write to the landlord. Don't use a portal or email because you don't know who you are conversing with or whether your messages are being received. The law accepts that the postal service is nearly infallable.
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always check official information sources before relying on my posts.
    • noddynoo
    • By noddynoo 17th Sep 19, 10:00 AM
    • 342 Posts
    • 97 Thanks
    noddynoo
    • #4
    • 17th Sep 19, 10:00 AM
    • #4
    • 17th Sep 19, 10:00 AM
    I totally agree and my case has gone to their adjudication. It is my fault definitely that I accepted he was the landlord due to the name similarity 100%. All the PBricks maintenance etc is done via the portal and he also had my mobile number which he used to make arrangements to enter and referred to himself as the landlord. I felt threatened by his presence but he never did anything to me. I just want my deposit back but can't seem to speak the the real landlord and he even did the check out so whatever she is disputing she hasn't even seen as she is in Africa! Unfortunately all the neighbours said he would do this but it was my home and I had limited choices
    • noddynoo
    • By noddynoo 17th Sep 19, 10:17 AM
    • 342 Posts
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    noddynoo
    • #5
    • 17th Sep 19, 10:17 AM
    • #5
    • 17th Sep 19, 10:17 AM
    Purplebricks was their representative and only recently told me he wasn't the landlord and that I should stop all correspondence with him. Before that he was always referred to as the landlord it is only now that there is a dispute I found out he isn't officially the LL
    • theartfullodger
    • By theartfullodger 17th Sep 19, 10:24 AM
    • 10,547 Posts
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    theartfullodger
    • #6
    • 17th Sep 19, 10:24 AM
    • #6
    • 17th Sep 19, 10:24 AM
    Your landlord is whoever is named on the tenancy agreement. You do not have to own a property to be a landlord. Take appropriate legal action against your landlord.


    Where he is from, or not, is irrelevant.
    • noddynoo
    • By noddynoo 17th Sep 19, 10:34 AM
    • 342 Posts
    • 97 Thanks
    noddynoo
    • #7
    • 17th Sep 19, 10:34 AM
    • #7
    • 17th Sep 19, 10:34 AM
    No I know that but its virtually impossible to contact someone where you have no details!! I am only able to have direct contact via the portal. PB represent her so I deal with them I was just wondering about all the times he entered the property when we had no idea who he was but he sent texts saying he was the landlord. Its just another in a long line of nonsense from them. They were allowing African nationals to access NHS treatment via our address so I shall pursue him that way although would have just preferred my deposit
    • bouicca21
    • By bouicca21 17th Sep 19, 10:46 AM
    • 4,639 Posts
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    bouicca21
    • #8
    • 17th Sep 19, 10:46 AM
    • #8
    • 17th Sep 19, 10:46 AM
    Does any of this affect the adjudication?
    • noddynoo
    • By noddynoo 17th Sep 19, 11:29 AM
    • 342 Posts
    • 97 Thanks
    noddynoo
    • #9
    • 17th Sep 19, 11:29 AM
    • #9
    • 17th Sep 19, 11:29 AM
    Apparently it does affect it as all the correspondence I have to submit is between myself and him and nothing with the actual landlord. So all correspondence re repairs etc were between me and him and not her.
    • KatrinaWaves
    • By KatrinaWaves 17th Sep 19, 11:39 AM
    • 947 Posts
    • 1,970 Thanks
    KatrinaWaves

    Where he is from, or not, is irrelevant.
    Originally posted by theartfullodger
    To be fair to the OP, his nationality was brought up in relation to the names and him not realising that he had a female landlords name on the tenancy, which could easily be done with a name from another country, where Frank and Janice Jones wouldn't be quite as difficult.
    • noddynoo
    • By noddynoo 17th Sep 19, 11:47 AM
    • 342 Posts
    • 97 Thanks
    noddynoo
    To be fair to the OP, his nationality was brought up in relation to the names and him not realising that he had a female landlords name on the tenancy, which could easily be done with a name from another country, where Frank and Janice Jones wouldn't be quite as difficult.
    Originally posted by KatrinaWaves
    Thank you this is what I meant! There is ONE letter difference in their names and I hold my hands up I didn't notice.
    • 00ec25
    • By 00ec25 17th Sep 19, 11:52 AM
    • 8,595 Posts
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    00ec25
    the fact you paid via the PB portal has no bearing on it

    "he" could just as easily have been "her" (your actual LL) AGENT and was therefore acting on her behalf as she did not wish to have any face to face or indirect contact with you at all - for reasons that do not matter to either you or her.

    as such he was entering the property on her behalf after having agreed (by what you say) appropriate notice of doing so

    can you prove otherwise?
    in reality of course, what you want to show is you had dealings with the LL's agent and acted in good faith communicating through him on all matters to do with the tenancy
    Last edited by 00ec25; 17-09-2019 at 11:56 AM.
    • AdrianC
    • By AdrianC 17th Sep 19, 11:56 AM
    • 24,858 Posts
    • 24,235 Thanks
    AdrianC
    To be fair to the OP, his nationality was brought up in relation to the names and him not realising that he had a female landlords name on the tenancy, which could easily be done with a name from another country, where Frank and Janice Jones wouldn't be quite as difficult.
    Originally posted by KatrinaWaves
    I'll tell that to my friends Chris, Jo, Micky, Les...
    • jbainbridge
    • By jbainbridge 17th Sep 19, 11:59 AM
    • 1,868 Posts
    • 1,242 Thanks
    jbainbridge
    Has a reason been given for withholding the deposit?
    There was a check in inventory / report?
    The deposit has been protected in a scheme? (guessing it was as you mention adjudication)
    • theartfullodger
    • By theartfullodger 17th Sep 19, 1:19 PM
    • 10,547 Posts
    • 14,599 Thanks
    theartfullodger
    My mother was born in Brazil: Does that mean I should treat her as suggested above?



    What about Farage's wife eh?
    • AdrianC
    • By AdrianC 17th Sep 19, 1:22 PM
    • 24,858 Posts
    • 24,235 Thanks
    AdrianC
    What about Farage's wife eh?
    Originally posted by theartfullodger
    His first ex-wife? Irish.
    His second ex-wife? German.
    His current girlfriend? French.

    Mind you, even he says it's OK for immigrants to do the jobs British people refuse to do...
    • KatrinaWaves
    • By KatrinaWaves 17th Sep 19, 1:23 PM
    • 947 Posts
    • 1,970 Thanks
    KatrinaWaves
    I'll tell that to my friends Chris, Jo, Micky, Les...
    Originally posted by AdrianC
    I would argue also if the name on the tenancy as landlord was Chris Jones, and a man was coming round and dealing with everything, it would not be unusual to assume he was Chris. Its also likely a legal document would have full legal names and not the nicknames you have used. Plus most British people would realise a unisex anglicised name, unlike a name such as, for example, Bongiwe (a girl I used to work with) at first glance I would not be aware if that was a typically male or female name, or whether it was unisex. Alongside the fact this man dealt with the things that would normally be dealt with by a landlord, I don't feel there was anything 'wrong' in mentioning his nationality.
    • AdrianC
    • By AdrianC 17th Sep 19, 1:25 PM
    • 24,858 Posts
    • 24,235 Thanks
    AdrianC
    "African" isn't a nationality. Africa isn't a country.
    • bouicca21
    • By bouicca21 17th Sep 19, 1:38 PM
    • 4,639 Posts
    • 7,465 Thanks
    bouicca21
    What matters for the adjudicaton is what amount he (or she) is claiming and what it is for. It is the check in and check out inventories that provide the evidence.
    • noddynoo
    • By noddynoo 17th Sep 19, 2:08 PM
    • 342 Posts
    • 97 Thanks
    noddynoo
    He is Nigerian sorry. He is just making things difficult and the inventory shows that we entered a filthy house and left it clean. There will be no doubt about that But all the correspondence I had with him was as landlord and he wasn't. He never gave notice he just text and said he was coming. And within minutes he was there. he came into the house with me alone and tbh he could have been anyone. Its fine I have a list of people who have been duped by him now after a very busy morning online and he is known to various bodies so I don't think I will have any trouble now getting the money I just would have preferred the easy way. Purplebricks never knew he was in contact with me or came round etc and came in as he got my number from a plumber who had done work in the house and started contacting me like that Yes its my fault but I am over 2k out of pocket currently and he is a crook who I could shop to the immigration people for his shoddy NHS fraud but I'd rather have my and a quiet life
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