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    • Jud12345
    • By Jud12345 13th Sep 19, 7:24 PM
    • 10Posts
    • 2Thanks
    4th time in a year 1st class parcel has been late.
    • #1
    • 13th Sep 19, 7:24 PM
    4th time in a year 1st class parcel has been late. 13th Sep 19 at 7:24 PM
    This is getting quite frustrating now, nearly every time i have to use royal mail first class for parcels it is taking a week, never in a reasonable time frame. The most recent thing i ordered was dispatched Monday morning, still hasn't come. It must of happened about 4 to 5 times this year now, every time i complain and get the same excuses, every time the same stress and anxiety, same with second class. It is only a small parcel too seeing as its only a hat.

    Thing is, it doesn't seem to happen with other members of my family, they get stuff in a reasonable time frame most times. Could someone try explain what may be happening because this driving me mental to be honest. cheers.
Page 2
    • Colin_Maybe
    • By Colin_Maybe 14th Sep 19, 12:44 PM
    • 4,654 Posts
    • 2,701 Thanks
    I think we all know the answer to that.

    Why anyone bothers anymore after the swearing and abusive nature of their replies is beyond me.
    Originally posted by POPPYOSCAR
    Couldn't agree more, there's another idiotic poster who keeps starting the most ridiculous threads and people actually take him seriously and try to help. Just put them on your ignore list.
    • born again
    • By born again 14th Sep 19, 3:15 PM
    • 406 Posts
    • 194 Thanks
    born again
    They are the biggest mail carrier in the UK, they have a duty to deliver items whatever it may be in a reasonable time frame, making someone have to wait a week in there house and have to cancel everything else is not acceptable. I don't give a toss what there corporate lingo says, just so they can cover there own backs.
    Originally posted by Jud12345
    Is my item guaranteed to arrive next day?
    Although we aim to deliver 93% of 1st Class mail the next working day after posting, we are unable to provide a guaranteed service. For guaranteed next day delivery we recommend Special Delivery Guaranteed™.
    The whole idea of the post office is you do not need to stay in and wait. Not delivered, card left go and pick up from sorting office next day.

    South Yorkshire, not anywhere out of the way. I trust the seller has sent the item because i have used him before.
    Well South Yorkshire covers anything from Cities through to remote cottages.
    Just because you have used them before, does not mean they have not said it was sent on Monday, but forgot to add that was dropped of after picking up time. So it would not actually start the delivery process till Tuesday afternoon.
    Add in size of package can make a difference to how it is handled by your delivery team.
    Where I live (small town) large packages (that is something that will not fit in their sack with the rest of their round) will have to come via a van. Which may not be available on that day.

    Very easy for local postie to blame management etc. As it deflects the complaint away from them. As they are not going to say "Can't be bothered today as it would not fit in the sack that was full. Will have to wait till I have room or a van can bring it out.
    Last edited by born again; 14-09-2019 at 3:24 PM.
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