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  • FIRST POST
    • MissT17
    • By MissT17 5th Sep 19, 9:52 AM
    • 9Posts
    • 0Thanks
    MissT17
    When will my payment come through via fast track transfer.
    • #1
    • 5th Sep 19, 9:52 AM
    When will my payment come through via fast track transfer. 5th Sep 19 at 9:52 AM
    This story is extremely long and annoying so I will point at the important parts. 27th Tuesday: Halifax went against an arrange we had and then closed my account where my wages would have gone in (they are aware it is there fault for closing down the account earlier than arranged). 30th Saturday: my wages went into my closed account, so Halifax took their money I owed them and I asked them to transfer to a metro account. Monday, Tuesday this week: I called up asking for an update, where they told me that it was transferred on Saturday and it will take 3 working days. Wednesday, yesterday: A man from Halifax told me that it was fast tracked on WEDNESDAY at 12:21pm and should be in my metro account later that night or tomorrow morning. Well its Thursday morning and I am still waiting, does this sound very odd coming from a bank.
Page 1
    • 18cc
    • By 18cc 5th Sep 19, 10:08 AM
    • 1,840 Posts
    • 1,361 Thanks
    18cc
    • #2
    • 5th Sep 19, 10:08 AM
    • #2
    • 5th Sep 19, 10:08 AM
    How did they pay it if they paid it by faster payments it would generally come through immediately or certainly within 24 hours if they paid it by BACS it would take longer
    • MissT17
    • By MissT17 5th Sep 19, 10:26 AM
    • 9 Posts
    • 0 Thanks
    MissT17
    • #3
    • 5th Sep 19, 10:26 AM
    • #3
    • 5th Sep 19, 10:26 AM
    They didn't tell me if it was CHAP or BACS (as the information they gave to me, keeps changing), but if my guess is correct, I would say BACS.
    Last edited by MissT17; 05-09-2019 at 10:31 AM.
    • Flobberchops
    • By Flobberchops 5th Sep 19, 1:24 PM
    • 1,170 Posts
    • 1,085 Thanks
    Flobberchops
    • #4
    • 5th Sep 19, 1:24 PM
    • #4
    • 5th Sep 19, 1:24 PM
    BACS can take three working days I believe.
    I work for a UK bank, but any comments made on this forum are solely my personal opinion. Caveat Emptor!
    • preable
    • By preable 5th Sep 19, 2:29 PM
    • 2,029 Posts
    • 1,322 Thanks
    preable
    • #5
    • 5th Sep 19, 2:29 PM
    • #5
    • 5th Sep 19, 2:29 PM
    Yes Bacs is 3 working days
    • MissT17
    • By MissT17 7th Sep 19, 8:34 AM
    • 9 Posts
    • 0 Thanks
    MissT17
    • #6
    • 7th Sep 19, 8:34 AM
    • #6
    • 7th Sep 19, 8:34 AM
    Even for BAC it is taking longer than expected.
    • MissT17
    • By MissT17 7th Sep 19, 8:42 AM
    • 9 Posts
    • 0 Thanks
    MissT17
    • #7
    • 7th Sep 19, 8:42 AM
    • #7
    • 7th Sep 19, 8:42 AM
    I still haven't got it to this day
    • Robin9
    • By Robin9 7th Sep 19, 9:26 AM
    • 4,979 Posts
    • 3,248 Thanks
    Robin9
    • #8
    • 7th Sep 19, 9:26 AM
    • #8
    • 7th Sep 19, 9:26 AM
    Double check with natWest your Metro Sort Code and Account number
    Never pay on an estimated bill
    • Heng Leng
    • By Heng Leng 7th Sep 19, 2:15 PM
    • 4,861 Posts
    • 1,594 Thanks
    Heng Leng
    • #9
    • 7th Sep 19, 2:15 PM
    • #9
    • 7th Sep 19, 2:15 PM
    Phone or visit a Halifax branch - get them to give you the cash, a cheque or give a firm date for the receipt of the funds in your new account.
    • MissT17
    • By MissT17 9th Sep 19, 12:10 PM
    • 9 Posts
    • 0 Thanks
    MissT17
    I did that on friday (going into the branch and even calling them AGAIN) this is the excuse they gave me, "We have already processed the money into the account and the latest it should show up is on monday" (even though they have been saying for days it should be a same day payment, they keep changing the info provided). Its now Monday and I am more than outraged, I have emailed Financial Ombudsman, because its now a last resort.
    • MissT17
    • By MissT17 9th Sep 19, 12:17 PM
    • 9 Posts
    • 0 Thanks
    MissT17
    Double check with natWest your Metro Sort Code and Account number
    Originally posted by Robin9
    This has been done multiple times every time i call my sort code and account number is correct
    Last edited by MissT17; 09-09-2019 at 12:20 PM.
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