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  • FIRST POST
    • Wren10
    • By Wren10 11th Sep 19, 10:30 AM
    • 31Posts
    • 2,539Thanks
    Wren10
    Data Protection Advice / Company Breach
    • #1
    • 11th Sep 19, 10:30 AM
    Data Protection Advice / Company Breach 11th Sep 19 at 10:30 AM
    Issue resolved bu other means. Thank you for your help.
    Last edited by Wren10; 11-09-2019 at 11:22 AM.
Page 1
    • davidmcn
    • By davidmcn 11th Sep 19, 10:38 AM
    • 13,146 Posts
    • 14,948 Thanks
    davidmcn
    • #2
    • 11th Sep 19, 10:38 AM
    • #2
    • 11th Sep 19, 10:38 AM
    If you've told them that the customer is the company then I can't see anything wrong with them trying to contact the company. The company's phone number is (I presume) public knowledge.
    • Wren10
    • By Wren10 11th Sep 19, 10:44 AM
    • 31 Posts
    • 2,539 Thanks
    Wren10
    • #3
    • 11th Sep 19, 10:44 AM
    • #3
    • 11th Sep 19, 10:44 AM
    If you've told them that the customer is the company then I can't see anything wrong with them trying to contact the company. The company's phone number is (I presume) public knowledge.
    Originally posted by davidmcn
    The number they called on isn't actually for the exact company on the invoice, they've just assumed they've found it and called our sister company. I provided the correct details at the time of placing the order. But surely they shouldn't be talking about my account with other members of staff and explaining the situation to them? The invoice is in my name, with my home address on, and just the company name as a reference.
    • BoGoF
    • By BoGoF 11th Sep 19, 10:57 AM
    • 5,311 Posts
    • 5,182 Thanks
    BoGoF
    • #4
    • 11th Sep 19, 10:57 AM
    • #4
    • 11th Sep 19, 10:57 AM
    If you think there has been a breach then report it to the ICO. Personally I think you are making a mountain out of a molehill and you contributed to any confusion by putting the company name as a reference. Not unreasonable for them to contact the company imo.
    • Wren10
    • By Wren10 11th Sep 19, 11:17 AM
    • 31 Posts
    • 2,539 Thanks
    Wren10
    • #5
    • 11th Sep 19, 11:17 AM
    • #5
    • 11th Sep 19, 11:17 AM
    If you think there has been a breach then report it to the ICO. Personally I think you are making a mountain out of a molehill and you contributed to any confusion by putting the company name as a reference. Not unreasonable for them to contact the company imo.
    Originally posted by BoGoF
    My issue is more with the fact that they have just spoken with anyone (knowing it's not me) about the situation, informing them of all the details when it's a matter between myself and the company. They have my contact details, and rather than give me a couple of days to respond they have taken to calling my place of work to cause issues.
    • Potbellypig
    • By Potbellypig 11th Sep 19, 11:23 AM
    • 537 Posts
    • 386 Thanks
    Potbellypig
    • #6
    • 11th Sep 19, 11:23 AM
    • #6
    • 11th Sep 19, 11:23 AM
    The number they called on isn't actually for the exact company on the invoice, they've just assumed they've found it and called our sister company. I provided the correct details at the time of placing the order. But surely they shouldn't be talking about my account with other members of staff and explaining the situation to them? The invoice is in my name, with my home address on, and just the company name as a reference.
    Originally posted by Wren10
    A reference to the tax deductible expense you mean...
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