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  • FIRST POST
    • Snowbird
    • By Snowbird 18th Jul 19, 3:23 PM
    • 93Posts
    • 79Thanks
    Snowbird
    Proof of delivery
    • #1
    • 18th Jul 19, 3:23 PM
    Proof of delivery 18th Jul 19 at 3:23 PM
    Someone send me a parcel - signed for. When I entered the tracking number on the Royal Mail website there is a date of delivery, and a signature.
    The signature is not mine, and in any case, I was not at home on that date.
    How do I challenge this?
Page 1
    • 19lottie82
    • By 19lottie82 18th Jul 19, 4:15 PM
    • 5,814 Posts
    • 8,716 Thanks
    19lottie82
    • #2
    • 18th Jul 19, 4:15 PM
    • #2
    • 18th Jul 19, 4:15 PM
    Check the location of the sorting office the delivery has come from. Is it your local one?
    • theonlywayisup
    • By theonlywayisup 20th Jul 19, 2:35 PM
    • 13,566 Posts
    • 9,291 Thanks
    theonlywayisup
    • #3
    • 20th Jul 19, 2:35 PM
    • #3
    • 20th Jul 19, 2:35 PM
    Did you get the parcel?
    • forgotmyname
    • By forgotmyname 20th Jul 19, 3:26 PM
    • 29,400 Posts
    • 12,077 Thanks
    forgotmyname
    • #4
    • 20th Jul 19, 3:26 PM
    • #4
    • 20th Jul 19, 3:26 PM
    Maybe one of the ones that mark it as failed attempt to deliver, nobody home etc. when you have been in all day and no attempt has been made?
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • Snowbird
    • By Snowbird 21st Jul 19, 5:13 PM
    • 93 Posts
    • 79 Thanks
    Snowbird
    • #5
    • 21st Jul 19, 5:13 PM
    • #5
    • 21st Jul 19, 5:13 PM
    Thanks for the replies.
    No, I have not got the parcel. I suspect it was put in the recycling bin. A favourite for posties in our area.
    Ebay not interested as seller has a tracking number and it is now between me and post office.
    Will go in next week.
    Very irritating.
    • jeffuk
    • By jeffuk 21st Jul 19, 7:08 PM
    • 491 Posts
    • 305 Thanks
    jeffuk
    • #6
    • 21st Jul 19, 7:08 PM
    • #6
    • 21st Jul 19, 7:08 PM
    I don't think the post office will be any help, but your local delivery office might.
    • theonlywayisup
    • By theonlywayisup 22nd Jul 19, 5:31 AM
    • 13,566 Posts
    • 9,291 Thanks
    theonlywayisup
    • #7
    • 22nd Jul 19, 5:31 AM
    • #7
    • 22nd Jul 19, 5:31 AM
    Thanks for the replies.
    No, I have not got the parcel. I suspect it was put in the recycling bin. A favourite for posties in our area.
    Ebay not interested as seller has a tracking number and it is now between me and post office.
    Will go in next week.
    Very irritating.
    Originally posted by Snowbird
    What have the Post Office got to do with it?

    You need to get in touch with the seller and ask them to dispute the delivery with Royal Mail. You need to contact your Royal Mail delivery office and lodge a disputed delivery. Take it from there.
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