DVLA Refund

I was planning to buy a second hand car from a dealer and the dealer said it had to be taxed straight away. The deal fell through and I'm now struggling to get a refund from the DVLA.

I phoned the DVLA and they said thats fine, you just need to write to them. I wrote to them explaining the situation and giving them the details of the card payment that had been taken.

They have now written back saying they won't issue a refund as I'm not the registered keeper. This is stating the obvious as I never was and never will be as I never took ownership of the car from the dealer.

Any ideas how to proceed?

The DVLA letter claims 'the law states the that a refund of vehicle tax can only be paid to the person registered as the keeper of the vehicle as shown on DVLA's records'.

Surely this must be more than a one off occurrence?
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Comments

  • glider3560
    glider3560 Posts: 4,115 Forumite
    Name Dropper First Anniversary First Post
    Last time I bought a car, the garage told me not to do it until I actually owned the vehicle. They said to either do it on my phone after picking up the keys, I could use one of their computers to go online, or it could be done at the Post Office.

    DVLA are absolutely correct in what they are saying. Maybe you should persue the registered keeper, as they will receive the refund?
  • fergie_
    fergie_ Posts: 170 Forumite
    First Post First Anniversary Combo Breaker
    I had no intention of taxing the vehicle until after it was physically bought, but basically the dealer was adamant.

    So what happens if someone taxes the wrong car?!
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    First Post Combo Breaker
    fergie_ wrote: »
    I

    So what happens if someone taxes the wrong car?!


    How do you think that would happen?
  • As I read the above
    OP was persuaded to tax the vehicle.
    Deal fell through.
    Dealer will claim back from dvla as RK
    Dealer pays OP.
    Am I missing something?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • spiro
    spiro Posts: 6,403 Forumite
    Name Dropper First Post First Anniversary
    As I read the above
    OP was persuaded to tax the vehicle.
    Deal fell through.
    Dealer will claim back from dvla as RK
    Dealer pays OP.
    Am I missing something?
    Dealer is not the registered keeper, the car would be classified as 'in the trade'. If dealers did become registered keepers with would rapidly increase the number of owners a car has because every time it was traded in it would gain an extra 'keeper'.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    First Anniversary Name Dropper First Post
    This doesn't really make sense.

    The car would have been taxed using the document reference number from the V5C/2 New Keeper slip. The dealer is very unlikely to have done this before completing the V5C with your details as the new Registered Keeper. That whole process would mean you would get the refund.

    Any other combination would mean that the eventual keeper change into your name would cancel the tax, which would be refunded back to the previous RK.

    You're saying all this happened before you actually bought the car, and you never did buy it?
  • missile
    missile Posts: 11,684 Forumite
    Name Dropper Photogenic First Post Combo Breaker
    AdrianC wrote: »
    This doesn't really make sense.
    +1, perhaps we do not have all/correct story.

    It appears OP paid for VED using the V5 in the previous owners name? That is crazy. Even had he bought the car, he would still have a problem as VED cannot be transferred to a new registered keeper. He would have had to register in his name then pay VED again.

    Only the registered keeper can reclaim the VED. OP should take his complaint to the dealer who it appears has misinformed him
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • fergie_ wrote: »
    Surely this must be more than a one off occurrence?

    that's exactly what it is, You don't tax a car until you own it, anything else is crazy, and you use the new keeper slip for doing so, Which Transfers the car into your name at the same time. The dealer is pulling some sort of fast one here
  • spiro
    spiro Posts: 6,403 Forumite
    Name Dropper First Post First Anniversary
    that's exactly what it is, You don't tax a car until you own it, anything else is crazy, and you use the new keeper slip for doing so, Which Transfers the car into your name at the same time. The dealer is pulling some sort of fast one here
    But the dealer doesn't gain because the car will not be in his name so he would get any refund.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • facade
    facade Posts: 7,016 Forumite
    Name Dropper First Post First Anniversary
    spiro wrote: »
    But the dealer doesn't gain because the car will not be in his name so he would get any refund.

    He wouldn't get a refund of any tax he paid to the DVLA no. ;)
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
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