Breach of Credit Consumer act?

Legacy_user · 20 March 2019 at 12:25PM

I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

I recieved a letter this week advising if I didnt use my account it would be closed.

The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

Any scope for compensation do you think?

BoGoF · 20 March 2019 at 12:31PM

What are your losses?

Zero....get over yourself.

SnowTiger · 20 March 2019 at 12:32PM

GETOUTOFDEBT1975 wrote: »

I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

I recieved a letter this week advising if I didnt use my account it would be closed.

The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

Any scope for compensation do you think?

How has the account being open for four months affected you? What financial loss have you suffered?

[Deleted User] · 20 March 2019 at 12:34PM

No
You’re not due any compo
Please stop looking for something that doesn’t exist

jimbo26 · 20 March 2019 at 12:46PM

GETOUTOFDEBT1975 wrote: »

I held a Very account that was inactive. I asked for it to be cancelled and was assured it would be in November 18.

I recieved a letter this week advising if I didnt use my account it would be closed.

The advisor has agreed that the account was not closed when it should have been so I believe this is a breach.

Any scope for compensation do you think?

Really? What compo can I get from you for having the read this tripe?

Breach of Credit Consumer act?

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