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Rental Deposit Nightmare - Any Ideas?

Hello all!

I'm a newbie here so treat me kindly :j

I have an issue with my old landlord who is currently holding my deposit (in a protected scheme).

My wife and I handed the keys over, the letting agent on behalf of the landlord took the keys and they said they wanted to take £150 off the deposit for works within the flat, despite it being in good condition with the majority of it coming from fair wear-and-tear.

We said we wouldn't pay that and then we negotiated a settlement of £100.

On the 10th day, when we were expecting to receive the money as stated in the legal guidelines, they have said they want to take a further £60 from the deposit despite already agreeing the initial £100. We have had no reasons in writing as to why they want to raise the fee taken from the deposit.

Can they legally do this after agreeing a settlement already?

Any advice or help is greatly appreciated!

Comments

  • Just complain to the deposit protection people. They might give it all back to you if it's fair wear and tear
  • G_M
    G_M Posts: 51,977 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Was the £100 agreed in writing?

    Either way, if you don't want to pay the extra £60 then raise a dispute.

    Read

    * Deposits: payment, protection and return
  • SAB89
    SAB89 Posts: 2 Newbie
    Not in a formal letter; we have a text message from them saying that they would charge £100 which we agreed to - I thought that would constitute a contract within itself?

    If all else fails it looks like the dispute track is looming.

    Thanks for the responses :-)
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