Cancelling Virgin Media
ncrawley
Posts: 243 Forumite
I currently have broadband with Virgin Media. I am outside any contract as have had it for a long time. I am at the end of a house move at the moment, we haven’t got an exchange/completion day yet but both are expected to be completed by the end of next week.
I no longer want Virgin at the new address so will be cancelling Virgin, however I have read I need to give them 30 days notice. I can’t do this as I don’t yet know the exact date of completion yet but I don’t want to be without the services until the day I move.
Do I really need to give 30 days notice or is that just if I am in contract? I was hoping to be able to ring them and say I want to cancel on day xyz. Is this possible?
I no longer want Virgin at the new address so will be cancelling Virgin, however I have read I need to give them 30 days notice. I can’t do this as I don’t yet know the exact date of completion yet but I don’t want to be without the services until the day I move.
Do I really need to give 30 days notice or is that just if I am in contract? I was hoping to be able to ring them and say I want to cancel on day xyz. Is this possible?
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Comments
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Yes - you'll need to give 30 days notice. I did early today ! Seem to recall there was a separate option for customers moving who did not iwsh to have Virgin in their new home.0
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