received a call from a company, even though i instructed them to contact me by email only

trinidadone
trinidadone Posts: 3,337 Forumite
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in Consumer rights
Is there anything I can do, a company contacted me regarding marketing, after i instructed them to only contact me by email. I asked to speak to a manager, but none available, said they would call me back today, (they did not). Is there anything I can do?
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Comments

  • kazwookie
    kazwookie Posts: 13,836 Forumite
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    Ring them again or send them an email!!
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  • RichardD1970
    RichardD1970 Posts: 3,795 Forumite
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    Block their number and take your custom elsewhere.
  • bris
    bris Posts: 10,548 Forumite
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    trinidadone wrote: »
    said they would call me back today, (they did not).
    You told them not to call, check your inbox.
  • bobbymotors
    bobbymotors Posts: 746 Forumite
    Here's the best thing to do




    1. When they call again





    2. Put the phone down




    3. if it happens again after that repeat from step 1
  • trinidadone
    trinidadone Posts: 3,337 Forumite
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    bris wrote: »
    You told them not to call, check your inbox.

    No, i said i wanted to complain and asked to speak to a manager, i was told a manager would call me, they did not.
    Trinidad - The hottest place to go
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    trinidadone wrote: »
    i was told a manager would call me, they did not.
    But you are attempting to complain that they shouldn't call you! :p
    trinidadone wrote: »
    Is there anything I can do?
    Complain in writing.
  • bobbymotors
    bobbymotors Posts: 746 Forumite
    see my post #5, it;s by far the finest way.
  • Blackbeard_of_Perranporth
    Blackbeard_of_Perranporth Posts: 7,605 Forumite
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    Is it related to the card and your cancelled DD?
    trinidadone wrote: »
    Just telephoned the credit card company, I had taken out the credit card last year, and had a interest free payments until may this year, I only started using the card not long ago.

    First time i have actually paid interest on a CC. I could not pay the balance off on the phone, as the card company have a restriction on the amount you can pay. I have just logged onto my online CC account, and paid in full. I have also closed the account.

    I have cancelled the min payment DD and I will need to pay the interest again (£13.00 roughly). Thanks for all of the advise.

    I have other cards, so I will need to check the interest free dates for purchases, which are next year.

    Thanks again all
    You were advised in that thread to pay off in full to avoid charges!
    https://forums.moneysavingexpert.com/showthread.php?t=5902335
  • societys_child
    societys_child Posts: 7,110 Forumite
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    edited 6 November 2018 at 4:47PM
    bobbymotors wrote: »
    see my post #5, it;s by far the finest way.
    But he wants to talk to them about not calling him ;)


    :huh: Hmm, it's not easy this is it . . .


    :D
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
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    I've had this - completed online forms for information (to be sent a brochure), selected the 'no contact' option, and then received phone calls. I'm afraid they get a mouthful from me when they do this.
    :heartpuls Mrs Marleyboy :heartpuls

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    :) Proud Parents to an Aut-some son :)
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