Bulb Energy Reviews: Give your feedback on the energy supplier

I was considering switching to bulb today.
Entered meter reading etc -cost approx 12 per month less than sp
Though I stopped as 1st bulb bill would have been 16th Dec
That means I would be paying sp 75 next week
And bulb are using an upfront debit -which means 62/50 approx 16/12
I’m not sure this is the right time to switch.
Also as Bulb are notifying sp once the switch is complete-what final bill could I expect from sp 27/1 -as mentioned via bulb site.

I switched to Bulb from EDF via the MSE Cheaper Energy Club 3 days ago. After buying my first home this April and it having pre-payment meters I have had an absolute nightmare up until now sorting it all out and am hoping that Bulb will finally be the ones to get things right.

Scottish Power were the original suppliers. I switched to EDF as I had heard they were the most lenient in terms of getting meters changed to credit meters. Cue a 3 month saga sorting that out as there was an issue with the meters and the national database or some other ridiculousness. Scottish Power (who I left in May) must have sent me 6 final statements ranging from me owing them £200 to them owing me £8. Twice they had said they'd send a cheque out for what they owed (once for 9p). Zero cheques have arrived. Easily the most pathetic company I've ever dealt with by a considerable distance.

EDF, whilst slow, at least have sorted themselves out and have changed my meters. I was eligible for a change in June and finally got them changed in October. I am praying that they do not insist that I owe them hundreds of pounds when I get my final bill. I organised to set up a DD with them in June when the meter change was supposed to take place and now that it has I have been put on standard tariffs and quarterly billing. Brilliant. I am hoping to just pay what I owe them from October until now and leave them.

The day after I switched to Bulb I got an email from a chap in their customer service department who told me there was a problem and that it was that I was down as having pre-payment meters! Cue another live chat with EDF to get them to update the national database (whatever that is) with the new information that they should have given them on the day of the meter change. In fairness, the next day I received an email from the customer service rep at EDF saying she'd sorted it. I passed this information on to Bulb who told me everything was sorted.

I am now just waiting for the switch to take place. One thing I am not keen on which most suppliers seem to do is ask you a few questions about your energy usage and then set you up on a DD that is far too expensive. EDF wanted £104 a month when even on pre-payment meters I was only using £50 a month combined for gas+electric (summer did make it cheaper). Hopefully Bulb will not do the same.

Needless to say, if this goes without a hitch then Bulb will certainly get a recommendation from me. My switch is due to go through on the 14th December.

Exactly Hengus

My concern is an additional Bulb DD 16th Jan.
As I’m since using eco7 storage heaters over winter-I don’t think this is the best time to switch.
Think I’ll re vist 2018.
I have warm home discount application in progress with sp -bulb aren’t yet offering that.
Though I appreciate sp aren’t the only electric provider and maybe I’ll re consider early 2018.

Thanks!