Suspicious Email....

twiggywales · 23 July 2018 at 12:54PM

Hi,

i just received this email, i have had no paper correspondence and every time i try to call the number it got to a voice message saying all lines are busy and to try again.

does anyone know if this is something to worry about or a scam or something.

From: Recovery Parking Warrants / Gwarantau Parcio Adennill <RecoveryParkingWarrants@cardiff.gov.uk>
Date: 23 July 2018 at 08:50:38 BST
To: undisclosed-recipients:;
Subject: Parking Fine / Traffic Offence(s)
Dear Sir/Madam

Re: Parking Fine / Traffic Offence(s)

A Notice of Enforcement letter was issued on (09/07/2018) to address an outstanding Parking/ Moving Traffic Fine.

We are contacting you as your details have been linked to this fine.

For data protection we are unable to divulge any further details, please therefore call our offices on 02920871280 so that the matter can be discussed in more detail.

Please be advised that if the debt is left unpaid, an Enforcement Agent will visit and may seize your belongings. These belongings may then be sold to pay the money that is owed.

These actions will incur further costs;

£235.00 + 7.5% on debts over £1500.00 if it is necessary for an Enforcement Agent to call at your property.
£110.00 + 7.5% on debts over £1500.00 if it is necessary for goods to be removed or sold.

***Please ignore this email if you have already addressed this matter within the last 7 days***

Yours faithfully

Cardiff County Council
Recovery Section

Cyngor Dinas Caerdydd/ For City of Cardiff Council
Gwasanaethau Corfforaeth/ Corporate Services
Blwch SP 9000/ PO Box 9000
Caerdydd/ Cardiff
CF10 3WD
E-bost /Email: RecoveryParkingWarrants@cardiff.gov.uk
Ffôn/ Tel: 02920871280

Le_Kirk · 23 July 2018 at 1:31PM

If it is genuine: -
1. How did they get your e-mail address
2. It looks like a council ticket and you should therefore take it to Pepipoo. Link here.

System · 23 July 2018 at 1:34PM

Just had the off the wall idea. Try the main Cardiff number and ask to be transferred to the Parking department

Thorsson · 23 July 2018 at 1:53PM

I looked and it appears to be a Cardiff Council number, but there are no phone numbers on the Parking Notice pages. The email looks genuine as well. I doubt there is a "Parking Department" per se - the email says Recovery Parking Warrants.

Why not email back and ask if they can prove that this is genuinely from Cardiff Council. If you are not aware of any Parking Notice, say so and ask for a copy.

Loadsofchildren123 · 23 July 2018 at 2:03PM

Thorsson wrote: »

I looked and it appears to be a Cardiff Council number, but there are no phone numbers on the Parking Notice pages. The email looks genuine as well. I doubt there is a "Parking Department" per se - the email says Recovery Parking Warrants.

Why not email back and ask if they can prove that this is genuinely from Cardiff Council. If you are not aware of any Parking Notice, say so and ask for a copy.

The trouble here is the new data protection laws.
They will say they can't divulge any information until you confirm your identity.
You will then refuse to confirm your identity, because you don't know that it's genuine.
Then you will go round in circles.

I would try and get hold of someone at the council to check if this is genuine. They will have a department somewhere, even if you have to email them rather than speak to a human being.

nosferatu1001 · 23 July 2018 at 2:05PM

INdeed, just call the council and ask to be transferred to the department that deals with parking or parking warrants.

NEVER call a number from an unknown company directly from an email address. It can easily be a scam.

Thorsson · 23 July 2018 at 2:27PM

Loadsofchildren123 wrote: »

The trouble here is the new data protection laws.
They will say they can't divulge any information until you confirm your identity.
You will then refuse to confirm your identity, because you don't know that it's genuine.
Then you will go round in circles.

Thanks for that info. This looks a scenario that could happen only too easily when dealing with a council.

Coupon-mad · 23 July 2018 at 2:28PM

Ever been to Cardiff, Thorsson? I haven't.

Umkomaas · 23 July 2018 at 2:33PM

Coupon-mad wrote: »

Ever been to Cardiff, Thorsson? I haven't.

You might get your chance this year CM? Neil Warnock will be offering his own version of a 'keeping a welcome in the hillside' (crazy frog, or what?)

Thorsson · 23 July 2018 at 2:33PM

Coupon-mad wrote: »

Ever been to Cardiff, Thorsson? I haven't.

Yes. I've been to Cardiff a couple of times. Is that relevant?

Coupon-mad · 23 July 2018 at 3:13PM

Just wondered. You know.

Suspicious Email....

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