have you received your tax credit renewal pack yet?

Hi, I did an online chat with them which popped up when I was searching their site. I was in the same position as I thought I had renewed but had nothing to confirm and heading towards the deadline. I was told it would be 8 - 10 weeks for them to get back to me. I'm in week 9 now and wondering if I'll get a response at 10 weeks. I don't think I will, it seems a lot of people are waiting longer than usual this year. I saved the web chat so I have evidence if they try to come back to me later saying I did something wrong which puts my mind at rest a little.

I am on week 12.

Was told today it has gone to the appeal section to be looked at. I don't have anything to appeal but hopefully they process the renewal.
Maybe that's the section it goes to when you get it escalated

Pain in the !!!. I got my renewal pack and that's all fine.

But daughters nursery costs have reduced slightly, which they won't put into place until 27th June, even though they changed on the 1st (apparently you get 4 weeks of the higher amount if costs go down)
And I'm due a payment on 29th, which they've said won't have changed to the lower amount yet. So yay, another overpayment I'll have to pay back.

I already owe them around £2,000 for the last year or 2, and yet in April they paid me an extra £700 because apparently I was underpaid! !!!!!!!

Luckily they are only taking at 25% but it's super annoying.

How can they say "we feel you need this much to live on, oh, but we're gonna take this amount away from you each month"

GRRRR! Hopefully it all works out, although I know you are never even with HMRC. Swings and Roundabouts unfortunately.