Energy Club Not Loading Dals

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naomistewart1
naomistewart1 Posts: 1 Newbie
in Energy
Hi all, I'm currently with Outfox the Market for my electric and want to switch asap, I've got an Energy Club account but when I log in and try to load current deals it's try's to load the deals but nothing happens, I've tried it on safari on my macbook and iPhone and google chrome but the same thing happens every time, is there an technical glitch with the website that anyone is aware of?

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  • daztraction
    daztraction Posts: 59 Forumite
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    edited 17 January 2019 at 1:48PM
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    Are you on the Zapp tariff with Outfox the Market? It wouldn't work for me either, then I discovered that Zapp wasn't a tariff anymore on Cheap Energy Club, so I moved it to Blast November instead, and it works now. Doesn't give me a proper comparison though, but there you go. Cheap Energy Club needs to put the Zapp tariff back in.

    EDIT: I believe Outfox the Market needs to send Cheap Energy Club details of the Zapp tariff, so the problem's on OtM.
  • hubb
    hubb Posts: 2,482 Forumite
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    I changed from OFTM in Dec to So energy but the Energy Club comes up blank for me too with the statement "You currently have one switch in progress" - which completed to So on 21st December, so the energy club is wrong.

    Then again, shaking off the curse of OFTM is becoming a real problem in many facets.
  • Flt._Lt._Biggles
    Flt._Lt._Biggles Posts: 300 Forumite
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    daztraction wrote: »
    Are you on the Zapp tariff with Outfox the Market? It wouldn't work for me either, then I discovered that Zapp wasn't a tariff anymore on Cheap Energy Club, so I moved it to Blast November instead, and it works now. Doesn't give me a proper comparison though, but there you go. Cheap Energy Club needs to put the Zapp tariff back in.

    EDIT: I believe Outfox the Market needs to send Cheap Energy Club details of the Zapp tariff, so the problem's on OtM.

    No one is on the Zapp tariff with OFTM- it was replaced by Blast according to MSE (there may even have been another intervening tariff too)

    MSE gets it's tariff data from MSM, the owners of this site :)
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
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    Never heard of Dals are they another new supplier or should it be Daligas ??
  • daztraction
    daztraction Posts: 59 Forumite
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    Flt._Lt._Biggles wrote: »
    No one is on the Zapp tariff with OFTM- it was replaced by Blast according to MSE (there may even have been another intervening tariff too)

    Incorrect. I am a Outfox the Market customer and I am on the Zapp tariff.
  • ianto11
    ianto11 Posts: 251 Forumite
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    JJ_Egan wrote: »
    Never heard of Dals are they another new supplier or should it be Daligas ??

    I think it's a typo..should be "Deals" ( apologies if your statement was tongue-in-cheek ) ;)
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