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  • FIRST POST
    • zema
    • By zema 15th Apr 18, 9:24 PM
    • 1Posts
    • 0Thanks
    zema
    Tesco Employee Pension
    • #1
    • 15th Apr 18, 9:24 PM
    Tesco Employee Pension 15th Apr 18 at 9:24 PM
    Hello,

    I previously worked for Tesco Dot Com about 3 years ago and opted into their pension scheme where I had to pay a certain amount per week.
    I left and haven't heard more about the pension, I was wondering if there was a way to withdraw the pension or move it to the pension I am paying into now.
    Problem is, I have no previous payslips or details of the pension.
    Can I get my pension, if so, how?

    Thank you,
Page 1
    • antrobus
    • By antrobus 15th Apr 18, 9:32 PM
    • 16,031 Posts
    • 22,861 Thanks
    antrobus
    • #2
    • 15th Apr 18, 9:32 PM
    • #2
    • 15th Apr 18, 9:32 PM
    Hello,

    I previously worked for Tesco Dot Com about 3 years ago and opted into their pension scheme where I had to pay a certain amount per week.
    I left and haven't heard more about the pension, I was wondering if there was a way to withdraw the pension or move it to the pension I am paying into now.
    Problem is, I have no previous payslips or details of the pension.
    Can I get my pension, if so, how?

    Thank you,
    Originally posted by zema

    Pension Helpline: 0845 070 1113 open Monday to Friday 8am to 5pm and Saturday 8am to 12 midday

    Email: pensions.dept@uk.tesco.com


    https://www.ourtesco.com/all-about-pensions/
    • Ian011
    • By Ian011 16th Apr 18, 11:11 PM
    • 2,111 Posts
    • 1,249 Thanks
    Ian011
    • #3
    • 16th Apr 18, 11:11 PM
    • #3
    • 16th Apr 18, 11:11 PM
    Pension Helpline: 0845 070 1113 open Monday to Friday 8am to 5pm and Saturday 8am to 12 midday.
    Email: pensions.dept@uk.tesco.com

    https://www.ourtesco.com/all-about-pensions/
    Originally posted by antrobus
    Do make a complaint that they
    - continue to use a premium rate 0845 number costing callers up to 62p per minute, and
    - fail to comply with the Ofcom regulations requiring such call charges to be declared immediately alongside the number.

    The fact that all 2500+ Tesco stores had their individual premium rate 0845 numbers swapped over to the matching 0345 number in each case some three years ago (https://secure.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON), makes the lack of number change for their pension helpline even more inexplicable.
    Last edited by Ian011; 17-04-2018 at 3:14 PM.
    • Brynsam
    • By Brynsam 17th Apr 18, 12:23 AM
    • 1,578 Posts
    • 1,144 Thanks
    Brynsam
    • #4
    • 17th Apr 18, 12:23 AM
    • #4
    • 17th Apr 18, 12:23 AM
    Do make a complaint that they
    - continue to use a premium rate 0845 number costing callers up to 62p per minute, and
    - fail to comply with the Ofcom regulations requiring such call charges to be declared immediately alongside the number.

    The fact that all 2500+ Tesco stores had their individual premium rate 0845 numbers swapped over to the matching 0345 number in each case some three years ago (https://secure.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON), makes the lack of number change for their pension helpline even more inexplicable.
    Originally posted by Ian011
    Or use their current Helpline number: 0345 070 1113
    • OldBeanz
    • By OldBeanz 17th Apr 18, 5:15 AM
    • 759 Posts
    • 585 Thanks
    OldBeanz
    • #5
    • 17th Apr 18, 5:15 AM
    • #5
    • 17th Apr 18, 5:15 AM
    The Tesco pension was a generous DB one so it may be worth bringing the figures back to the forum as it may not be a good idea to transfer.
    • Ian011
    • By Ian011 17th Apr 18, 9:56 AM
    • 2,111 Posts
    • 1,249 Thanks
    Ian011
    • #6
    • 17th Apr 18, 9:56 AM
    • #6
    • 17th Apr 18, 9:56 AM
    Or use their current Helpline number: 0345 070 1113
    Originally posted by Brynsam
    Ah. So close, yet so far. They forgot to
    - update that web page with the new 0345 number, and
    - place a message on the old 0845 number telling callers to hang up and re-dial the new 0345 number.
    • Brynsam
    • By Brynsam 17th Apr 18, 10:34 AM
    • 1,578 Posts
    • 1,144 Thanks
    Brynsam
    • #7
    • 17th Apr 18, 10:34 AM
    • #7
    • 17th Apr 18, 10:34 AM
    The Tesco pension was a generous DB one so it may be worth bringing the figures back to the forum as it may not be a good idea to transfer.
    Originally posted by OldBeanz
    The DB scheme closed to new members in November 2015, so if you were employed/joined a pension scheme after then it will be a 'defined contribution' scheme.
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