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  • FIRST POST
    • MSE Karl
    • By MSE Karl 31st Oct 17, 5:13 PM
    • 93Posts
    • 31Thanks
    MSE Karl
    Smart Meters
    • #1
    • 31st Oct 17, 5:13 PM
    Smart Meters 31st Oct 17 at 5:13 PM
    Hi!

    This is the discussion thread for the


    Click reply below to discuss. If you haven’t already, join the forum to reply.
    Last edited by MSE Andrea; 09-11-2017 at 2:25 PM.
Page 3
    • MothballsWallet
    • By MothballsWallet 12th Nov 17, 11:08 AM
    • 12,502 Posts
    • 16,917 Thanks
    MothballsWallet
    Well my new smart meter does everything I expect of it.
    Originally posted by Nick_C
    Can it make you a proper cup of tea?
    Always ask yourself one question: What would Gibbs do?

    I live in the UK City of Culture 2021

    I had to put mothballs in my wallet - the moths had learned the PINs to my cards...
    • Nick_C
    • By Nick_C 12th Nov 17, 11:17 AM
    • 4,210 Posts
    • 5,846 Thanks
    Nick_C
    Can it make you a proper cup of tea?
    Originally posted by MothballsWallet
    Lol. Sadly not. But it does show you how much it costs to boil the kettle
    Last edited by Nick_C; 12-11-2017 at 11:20 AM.
    • schiff
    • By schiff 13th Nov 17, 12:38 PM
    • 18,174 Posts
    • 9,596 Thanks
    schiff
    No - politely, but firmly, decline. Consumers are under no obligation to agree to a smart meter. Think again in 2019 when SMETS2 meters will be the new standard.
    Originally posted by Hengus
    I'm coming to the end of my current contract and going through the mind-bending palaver of deciding where I go. I've clicked into a British Gas tariff where it states that I must have a smart meter fitted and if I don't I shall be put on to the standard tariff.
    So I wonder about that?

    Incidentally Energylinx is proving to be a likeable cash-back site. I crave, as probably most do, a comparison of my current tariff with a new tariff for a 12 month period without this absurd business of X days left on one's current tariff and 365-X days on the standard tariff. Energylinx shows this.

    And a PS: the detail of the new tariff I may be going to is exceptionally detailed on Energylinx. I doubt if there is anything it doesn't explain.
    Last edited by schiff; 13-11-2017 at 12:51 PM.
    • Hengus
    • By Hengus 13th Nov 17, 12:46 PM
    • 6,145 Posts
    • 3,936 Thanks
    Hengus
    I'm coming to the end of my current contract and going through the mind-bending palaver of deciding where I go. I've clicked into a British Gas tariff where it states that I must have a smart meter fitted and if I don't I shall be put on to the standard tariff.
    So I wonder about that?

    Incidentally Energylinx is proving to be a likeable cash-back site. I crave, as probably most do, a comparison of my current tariff with a new tariff for a 12 month period without this absurd business of X days left on one's current tariff and 365-X days on the standard tariff. Energylinx shows this.
    Originally posted by schiff
    So does MSE Cheap Energy Club.
    • Pedro1877
    • By Pedro1877 13th Nov 17, 5:49 PM
    • 27 Posts
    • 13 Thanks
    Pedro1877
    My BG Smart meter (now dumb!) showed both gas and elec. meter readings constantly. KWh or £cost for both gas and elec. useage at the actual time of viewing, per hour, per day, per month and per year and so much more. I could not have asked for any more info - brilliant.
    • John Birch
    • By John Birch 14th Nov 17, 5:08 PM
    • 5 Posts
    • 7 Thanks
    John Birch
    If you regularly switch, it sounds too risky
    I switch pretty much every year, if not more often - so these "Smart" meters sound a total waste of time as inevitably, it seems, the thing will die if not at the first switch, then the second.


    Its almost as if the industry has come up with something to discourage switching. Surely not???


    I'm more than happy to wait until 2020 - or later.
    • markbloke
    • By markbloke 15th Nov 17, 12:03 PM
    • 309 Posts
    • 173 Thanks
    markbloke
    As I'm locked in with Ovo for two years I thought I'd have their smart meters installed (this happened nearly three weeks ago). The gas meter wasn't commissioned properly and has no connection to the HAN (Home Area Network) which enables it to send readings to Ovo and to the IHD (In Home Display). The upshot is I now have a smart electricity meter and a dumb gas meter. Ovo insist an engineer needs to attend to pair up the meter again, but can't seem to tell me when or how an appointment will be made (I'm on an "ad hoc" list apparently). They've taken over two weeks to do absolutely nothing. The last email was from somebody claming to be called Charlotte at the start of the email, and then signing off as Charles. I was lead to believe Ovo were one of the better companies in terms of customer service. I guess that's true as long as nothing goes wrong.....
    Reading this signature is a waste of time
    • seven-day-weekend
    • By seven-day-weekend 18th Nov 17, 8:16 AM
    • 31,157 Posts
    • 59,619 Thanks
    seven-day-weekend
    Having tried for over two years to get BG to give me a smart meter, and to get my meter readings correct, I was delighted that Ovo installed smart meters less than 24 hours after going on line to find our about them.

    I mainly want the convenience of getting accurate bills and not having to read the meters and submit the meter readings on line. I don't expect smart meters to save me money. I already have low energy lighting and control my heating with Hive.

    I will probably save an insignificant amount from having an In Home Display. My only changes in behaviour have been;

    1 I have starting using the top oven instead of the main one where I can

    2 I'm listening to the radio using the Radio Player app on my phone and my WiFi speakers instead of playing radio programmes on the TV.

    Does anyone find the In Home Display saves them money?
    Originally posted by Nick_C
    We have found that using the dehumidifier in the conservatory uses less power than the electric heater, it also pushes out warm air, so we use the dehumidifier overnight (my husband likes the conservatory kept at a minimum of 14 degrees because of delicate plants).
    Member #10 of £2 savers club
    Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton
    • seven-day-weekend
    • By seven-day-weekend 18th Nov 17, 9:07 AM
    • 31,157 Posts
    • 59,619 Thanks
    seven-day-weekend
    What is wrong with posting someone a cheque? Or riding a horse to work?

    Technology provides us with better ways of doing things.

    I don't want to have to read my meter every month and contact the energy supplier to give them the information.

    I'm delighted with my smart meter. I may never look at it again.
    Originally posted by Nick_C
    I am delighted with mine too and have not found it hard to read.
    Member #10 of £2 savers club
    Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton
    • matelodave
    • By matelodave 18th Nov 17, 9:23 AM
    • 3,715 Posts
    • 2,324 Thanks
    matelodave
    A smart meter wont actually save you money, only using less enenergy will do that, however if you make sure the IHD is in a fairly prominent position it can help you be aware of how much you are using and when.

    That will give to an incentive to turn stuff off when it's not really required or look for stuff that's switched on when it shouldn't be.

    I've had an energy monitor for years and I've been surprised and astonished at how much energy some stuff takes when it's actually not in use but plugged in/switched on. Our electric reclining chairs, for example, consumed 15watts each, that equates to 3/4 of a kwh a day,
    Love makes the world go round - beer make it go round even faster
    Look after our planet - it's the only one with beer
    • Kess
    • By Kess 18th Nov 17, 11:29 AM
    • 109 Posts
    • 35 Thanks
    Kess
    The power companies and the MSE guide make smart meter installation sound straightforward. However, our existing gas meter is in a box on the end wall of the house. There's no convenient source of electricity. I assume the gas smart meter would require mains power, so does anyone know what an installer would do?
    • AndyCF
    • By AndyCF 18th Nov 17, 11:51 AM
    • 216 Posts
    • 575 Thanks
    AndyCF
    The power companies and the MSE guide make smart meter installation sound straightforward. However, our existing gas meter is in a box on the end wall of the house. There's no convenient source of electricity. I assume the gas smart meter would require mains power, so does anyone know what an installer would do?
    Originally posted by Kess
    Pretty sure they just have an internal battery for this kind of situation or they may not have any form of electricity supplied to them anyway.

    It will be not an uncommon situation although I have my BG meter outside its not near any form of power (even if they did want to add it through a wall or something) but its a conventional 'read the mechanical dials' meter still, they've not asked me about a Smart yet.
    • chudbond007
    • By chudbond007 18th Nov 17, 12:53 PM
    • 1 Posts
    • 4 Thanks
    chudbond007
    Dead battery
    My "Smart" gas meter cut off my gas supply earlier this week because of a dead battery.
    OVO apparently received an alarm regarding a low battery last Saturday but did not communicate this to me. I called out a Gas Safe engineer to fix what I thought was a boiler fault only to discover my gas supply had been cut due to a dead battery in the gas meter. The meter was only installed 14 months ago and OVO have told me they won't reimburse me for calling out someone to look at my boiler as more than 12 months have elapsed. If OVO had communicated anything to me via email or text - as per my account preferences - none of this would have happened. I am very disappointed with OVO.
    • Nick_C
    • By Nick_C 18th Nov 17, 2:54 PM
    • 4,210 Posts
    • 5,846 Thanks
    Nick_C
    My "Smart" gas meter cut off my gas supply earlier this week because of a dead battery.
    OVO apparently received an alarm regarding a low battery last Saturday but did not communicate this to me. I called out a Gas Safe engineer to fix what I thought was a boiler fault only to discover my gas supply had been cut due to a dead battery in the gas meter. The meter was only installed 14 months ago and OVO have told me they won't reimburse me for calling out someone to look at my boiler as more than 12 months have elapsed. If OVO had communicated anything to me via email or text - as per my account preferences - none of this would have happened. I am very disappointed with OVO.
    Originally posted by chudbond007
    That's alarming, and I would have thought you should be making a foreman complaint to the regulator and asking for compensation.

    But did you find out, how long are the batteries meant to last? Who is responsible for monitoring and replacing them?
    • S0litaire
    • By S0litaire 18th Nov 17, 3:06 PM
    • 3,449 Posts
    • 2,177 Thanks
    S0litaire
    That's alarming, and I would have thought you should be making a foreman complaint to the regulator and asking for compensation.

    But did you find out, how long are the batteries meant to last? Who is responsible for monitoring and replacing them?
    Originally posted by Nick_C
    battery should last 10 years according to this post :
    https://forum.ovoenergy.com/pay-monthly-21/smart-meter-help-35



    P.S.
    I'm surprised they haven't got a gas meter with a small internal "mini turbine" to generate a small charge to top up the internal battery or power the device while gas flows...
    Last edited by S0litaire; 18-11-2017 at 3:11 PM.
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
    • AndyCF
    • By AndyCF 18th Nov 17, 3:09 PM
    • 216 Posts
    • 575 Thanks
    AndyCF
    General "reading around" suggests a lifespan of at least a few years.

    I'm half surprised there is not some kind of "Warning meter battery low! Call engineer" display or something on the actual IHD so at least you'd be 'aware of a potential issue' before it happened.
    • EachPenny
    • By EachPenny 18th Nov 17, 4:35 PM
    • 6,697 Posts
    • 17,982 Thanks
    EachPenny
    General "reading around" suggests a lifespan of at least a few years.

    I'm half surprised there is not some kind of "Warning meter battery low! Call engineer" display or something on the actual IHD so at least you'd be 'aware of a potential issue' before it happened.
    Originally posted by AndyCF
    The miracles of modern technology that they are are supposed to call home and ask for new batteries to be sent asap without the need for the consumer to worry their overworked brains with such an inconvenience.

    The subject of battery failure (along with a discussion about mini-turbines ) took place on a thread not so long ago.

    It is alarming if a failing battery results in the supply being cut off rather than the consumer getting free energy. One can imagine rather nasty consequences if an elderly or vulnerable customer has their gas suddenly cut off in the middle of a particularly cold snap. I'm pretty sure that someone on another thread said that kind of thing couldn't happen.
    "In the future, everyone will be rich for 15 minutes"
    • Michaelw
    • By Michaelw 18th Nov 17, 5:31 PM
    • 166 Posts
    • 51 Thanks
    Michaelw
    My "Smart" gas meter cut off my gas supply earlier this week because of a dead battery.
    Originally posted by chudbond007
    Dead batteries are potentially a real problem with gas smart meters.They are supposed to last ten years but the equivent prepayment versions fail in as little as two years outside with button pressing.My prepayment went down with a ***** message I called SSE at the time but they didnt come out until the display finally went blank shortly later but the supply remained on.

    British Gas have installed a similar meter with out a card slot being a smart type.The installer informed me its the same meter with different software.With prepayment customers they are obliged to attend in four hours in the event of a failure but I am unsure if this applies to a credit customer.Normally standard battery display gas meters the supply remains on but smart type have a prepayment shut off valve.
    • badmemory
    • By badmemory 18th Nov 17, 7:58 PM
    • 1,987 Posts
    • 2,738 Thanks
    badmemory
    So it looks like I have been provided with yet another reason not to have a smart meter. I was looking at generation 3 but it is looking like 4 now. Still in booze up & brewery territory!
    • chimpanzee23
    • By chimpanzee23 18th Nov 17, 8:39 PM
    • 107 Posts
    • 25 Thanks
    chimpanzee23
    Will they replace a current SMETS 1 meter or remotely upgrade - some conflicting stories!
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