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  • FIRST POST
    • ryan180680
    • By ryan180680 14th Aug 19, 7:12 AM
    • 28Posts
    • 10Thanks
    ryan180680
    Virgin Media offer
    • #1
    • 14th Aug 19, 7:12 AM
    Virgin Media offer 14th Aug 19 at 7:12 AM
    Walked past
    Last edited by ryan180680; 01-09-2019 at 7:36 AM.
Page 1
    • VfM4meplse
    • By VfM4meplse 14th Aug 19, 8:33 AM
    • 31,482 Posts
    • 65,594 Thanks
    VfM4meplse
    • #2
    • 14th Aug 19, 8:33 AM
    • #2
    • 14th Aug 19, 8:33 AM
    Virgin Media is known for enticing new customers with good deals. Wait until the contract ends and you get stung with less favourable price. Then of course there are the annual (sometimes bi-annual) price rises.
    Oh, what a wicked web we weave...

    To be fair, the reason many of us stick with Virgin Media is that the service is actually very good. Whether its worth the extortionate prices it wishes to charge is another matter.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy ...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
    • ryan180680
    • By ryan180680 14th Aug 19, 4:22 PM
    • 28 Posts
    • 10 Thanks
    ryan180680
    • #3
    • 14th Aug 19, 4:22 PM
    • #3
    • 14th Aug 19, 4:22 PM
    https://www.merseyway.com/offers/

    Just found the offer on the Merseyway website. The stores number is 0161 4779780
    • A A Mole
    • By A A Mole 30th Aug 19, 3:01 PM
    • 32 Posts
    • 21 Thanks
    A A Mole
    • #4
    • 30th Aug 19, 3:01 PM
    • #4
    • 30th Aug 19, 3:01 PM
    That's a good deal.

    I'm already with Virgin so no good to me though.

    Anyone haggled for a better deal on Virgin?
    • ricky101
    • By ricky101 31st Aug 19, 9:21 PM
    • 85 Posts
    • 15 Thanks
    ricky101
    • #5
    • 31st Aug 19, 9:21 PM
    • #5
    • 31st Aug 19, 9:21 PM

    Anyone haggled for a better deal on Virgin?
    Originally posted by A A Mole

    Yes, all the time as Martin says !


    https://www.moneysavingexpert.com/utilities/haggle-your-broadband-existing-customer-tips/




    Wait until you are out of contract or very near the end, then contact the UK Retentions dept. - on the phone menu its the 'thinking about leaving ' option.
    Thats if you do not get a sales call from VM before then.



    You should be able to get a discount on the next 12 months contract plus a loyalty discount for 18 months, if you play the game nice.


    Will be ringing them myself soon ,though think they will be way too dear for me this time, probably have to start being a 'switching tart' or whatever its called
    • A A Mole
    • By A A Mole 1st Sep 19, 11:03 AM
    • 32 Posts
    • 21 Thanks
    A A Mole
    • #6
    • 1st Sep 19, 11:03 AM
    • #6
    • 1st Sep 19, 11:03 AM
    I am out of the original contract period, but didn't hear anything.

    They put the price up from £30 to £50 ish, but not sure if I am on a new contract or a rolling one?

    Will give them a call.

    I like the TV box, but as fibre can be had elsewhere for about £20 a month, it's a lot to pay.
    • ricky101
    • By ricky101 1st Sep 19, 4:09 PM
    • 85 Posts
    • 15 Thanks
    ricky101
    • #7
    • 1st Sep 19, 4:09 PM
    • #7
    • 1st Sep 19, 4:09 PM
    You will only be on a contact if you have 'signed' one, online or verbally, they then send you written confirmation in the post.


    Sounds like you have been put on the full rate like I will be soon, and was thinking of going for another provider as the TV option seems a high price, but you want to consider the cost of buying a Humax TV recorder etc instead if you use the TV a lot, plus what other have said its generally very reliable.


    Have a chat with retentions and see what price they can come up with for a new 12 month contact, you do not have to accept it, staying on your current out of contact rate while you look elsewhere or until you decide to stay with VM.
    • A A Mole
    • By A A Mole 9th Oct 19, 10:21 AM
    • 32 Posts
    • 21 Thanks
    A A Mole
    • #8
    • 9th Oct 19, 10:21 AM
    • #8
    • 9th Oct 19, 10:21 AM
    Thanks. I still haven't given them a call!

    My TV supports having a USB drive plugged in and being able to record to that.

    But I haven't tested it as we don't have an aerial plugged in.
    • Biggus Dickus
    • By Biggus Dickus 9th Oct 19, 12:04 PM
    • 440 Posts
    • 398 Thanks
    Biggus Dickus
    • #9
    • 9th Oct 19, 12:04 PM
    • #9
    • 9th Oct 19, 12:04 PM
    Iíve been a Virgin fibre customer for 8 years. I recently gave them 30 days notice to cancel my contract,...110Mbps broadband only, no phone or TV.

    However, my master-plan to switch to a ĎThreeí 4G mobile router on a cheap 24-month deal has crashed and burned Iím afraid.

    Land-line based broadband is completely hopeless round my way,...and that includes the FTTC offerings, so Virgin fibre is the only viable option open to me now.

    Since I gave notice last week Iíve had a number of calls from Virginsí retentions desk;...this morning I managed to negotiate this new deal: 54Mbps package;19/month for 12 months, then £24/month for the next 6 months. Not sure what will happen after 18-months but Iíll cross that bridge when I get to it.

    Iím quite happy to accept the reduced speed package;...54Mbps is perfectly adequate for me. I just wish Iíd been offered the new deal before I got myself involved with ĎThreeí,...big mistake as it turns out.
    • SkipTracer
    • By SkipTracer 9th Oct 19, 5:10 PM
    • 5 Posts
    • 1 Thanks
    SkipTracer
    I’ve been a Virgin fibre customer for 8 years. I recently gave them 30 days notice to cancel my contract,...110Mbps broadband only, no phone or TV.

    However, my master-plan to switch to a ‘Three’ 4G mobile router on a cheap 24-month deal has crashed and burned I’m afraid.

    Land-line based broadband is completely hopeless round my way,...and that includes the FTTC offerings, so Virgin fibre is the only viable option open to me now.

    Since I gave notice last week I’ve had a number of calls from Virgins’ retentions desk;...this morning I managed to negotiate this new deal: 54Mbps package;19/month for 12 months, then £24/month for the next 6 months. Not sure what will happen after 18-months but I’ll cross that bridge when I get to it.

    I’m quite happy to accept the reduced speed package;...54Mbps is perfectly adequate for me. I just wish I’d been offered the new deal before I got myself involved with ‘Three’,...big mistake as it turns out.
    Originally posted by Biggus Dickus
    Unfortunate they know how good other services are in your area because of your postcode and would not doubt they have that on their computer screens while you do the deal.

    For me having the 100 service but could easily get by on 50 most other providers can supply those speeds with better upload speeds and that was my bargaining chip when I rang them last month and got my 100/10 service reduced from £33 a month to £21-50 for 6 months then £25 for the next 6 months so more than happy with that.

    Just for info but might have been said elsewhere that Virgin have increased the upload speeds on the 100 Mb service from 6Mb to 10Mb and lucky for me I already had that information before I rang retentions as I could of put my foot in my mouth as there uploads speeds or lack of it has been a bug bear for me.

    If your on 100 and getting 6 upload rebooting the router might get you 10 up, if your area has been upgraded and I’m not aware of Virgin publishing the fact the speeds have gone up which I find strange. Bad news though the 50 Mb service remains at 5 Mb upload.
    Last edited by SkipTracer; 09-10-2019 at 5:12 PM. Reason: correction
    • A A Mole
    • By A A Mole 12th Oct 19, 10:25 AM
    • 32 Posts
    • 21 Thanks
    A A Mole
    Since I gave notice last week Iíve had a number of calls from Virginsí retentions desk;...this morning I managed to negotiate this new deal: 54Mbps package;19/month for 12 months, then £24/month for the next 6 months. Not sure what will happen after 18-months but Iíll cross that bridge when I get to it.
    Originally posted by Biggus Dickus
    I'd be happy with that! Does that include the TV box?
    • Biggus Dickus
    • By Biggus Dickus 12th Oct 19, 12:23 PM
    • 440 Posts
    • 398 Thanks
    Biggus Dickus
    I'd be happy with that! Does that include the TV box?
    Originally posted by A A Mole
    Fibre broadband only;...no TV or phone. I received the new contract details in full the other day.

    • A A Mole
    • By A A Mole 16th Oct 19, 10:46 AM
    • 32 Posts
    • 21 Thanks
    A A Mole
    Thanks, looks good!
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