Are Persimmon really as bad as the web reviews???

Who is it that you employ or go through to check for all the snagging issues?

Can you let them go to work the day you get the keys?

There should be tougher laws on this for buyers, it's not as if it's a piece of furniture or a stereo which you can hand back if faulty

paddycharlie wrote: »

I've bought a Persimmon house in the past and wasn't impressed with the quality and finish.. The room sizes weren't great either but all that may vary by site.

You can upgrade to get the best !
You knew the sizes of the rooms from the plans before you purchased , so why moan ?

We have bought Persimmons and are really happy ,, there are unhappy customers with every company, you don't hear of the good ones only the problems,

I've just bought a David Wilson new build next door to a Persimmon estate -literally half way down my street the DW development ends a Persimmon begins. I can't stress enough how much I'd discourage you from buying Persimmon. Unlike DW their site has no play area/green spaces, very narrow roads with not enough parking, their side of the street floods in poor weather. My Persimmon neighbours can't park in their garages as they weren't build to the specified size on the plans - I actually heard one of their sales people say they 'wouldn't be quoted' on the measurements in their own plans!! The finish on the road and pavement is very poor, raised drains (due to lack of tarmac/finish) and that's without mentioning some of the horror stories my new neighbours have told me about their personal experiences with gardens flooding into the house, wonky walls, awful customer service.

nikkih72 wrote: »

You can upgrade to get the best !
You knew the sizes of the rooms from the plans before you purchased , so why moan ?

We have bought Persimmons and are really happy ,, there are unhappy customers with every company, you don't hear of the good ones only the problems,

So because you can spend more money you can get something better so you aren't allowed to bring it up as a negative? In that case nobody can ever complain about any house as you can always pay more to get a bigger or better quality one


It is about value for money and the finish and quality was not what it should be for what we paid

This thread popped up and i noticed that i had commented previously. So i thought i would update from my lovely new house...... but not the one i was buying from Persimmons.

The planning permission issue stalled the build of the row of houses on the incline for months and months. During this time the site manager, sales advisors and key staff all left - all these guys were excellent, helpful and actively worked with the owners of the affected row of houses - we had regular meetings, updates and site visits. The site manager on the day he left, who we had built up a great relationship with, basically took me aside and told me the estate was going to become a horror story and we should run for the hills.

I realised almost immediately the new site manager and I were not going to get on when he blatantly lied to me about a feature of the build the very first time he met me - then tried to backtrack and told me i was confused and got his meaning wrong when called on it.

The second time he shamelessly BS me we withdrew from the sale. (they refunded us everything and comped us too) There were so many issues with the house - which at this point was still only built up to the first floor window sills - and we totally trusted the first dude to ensure that things would be put right. Second dude was very obviously just going to lie, flim flam and bully it through.

I did a drive by a few weeks ago as the houses have only just been finished and the final product doesn't even resemble what we originally signed up for. The house had a porch, garage and drive - which are now not there to allow for a retaining set of walls to cope with the incline - the front door opens into the road - no path - windows and doors have been moved giving it a lopsided look. It's not aesthetically pleasing at all. I have no clue where the owners park - there is no spot that they can without a drive.

I really really want to knock on the door and ask to see the house lol


(oh and to the poster above - never assume anything - everything is an extra - patio - grass - fencing - outdoor lighting - always check - always get in writing!)