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Guide for conducting a viewing?

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24

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  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
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    edited 12 March 2018 at 5:58PM
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    Work out your route .... ending in "the best room".

    At the end of the viewing you'll be standing there having that final chat and they'll be looking round, so make it the best room or similar .... and not the room with the damp patch in the corner and the crack on the ceiling.

    :)

    You need to whip them past the grotty bits .... and let them linger in the better bits.

    Find out first what they plan to do with it.... no point whittering on about "top school round the corner" if it's a single bloke of 60 who was more interested in the size of your shed for his whippets. If you know what they've got in mind you can toss in some good points to fit that.

    e.g. "We love sailing and the club's round the corner". Point out: "The struts in the garage roof are ideal for storing all those extra sailing accessories out of season"
  • keithdc
    keithdc Posts: 459 Forumite
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    - Don't lie or be evasive (it is better for sale to fail early, than later on)
    - Decide if you want people to take their shoes off!
    - If you have kids, make sure they are out the house (it is really difficult viewing houses when the seller is trying to look after their children)
  • NeilCr
    NeilCr Posts: 4,430 Forumite
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    Relax!

    Many, many moons ago my parents were selling their house. A viewing turned up on a day that they were both working. They asked me ((then 18?) if I'd do it for them. I didn't know that much about the house, I wasn't under pressure and I was light hearted.

    They bought the house and told my parents that the way the viewing was conducted helped them to that decision!
  • dunroving
    dunroving Posts: 1,881 Forumite
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    NeilCr wrote: »
    Relax!

    Many, many moons ago my parents were selling their house. A viewing turned up on a day that they were both working. They asked me ((then 18?) if I'd do it for them. I didn't know that much about the house, I wasn't under pressure and I was light hearted.

    They bought the house and told my parents that the way the viewing was conducted helped them to that decision!

    How close are you to Glasgow? And are you busy over the next few weeks?

    ;-)
    (Nearly) dunroving
  • dunroving
    dunroving Posts: 1,881 Forumite
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    Although it's not a guide per se, I did find this very interesting thread, courtesy of Mumsnet.

    https://www.mumsnet.com/Talk/property/1513267-any-tips-on-doing-your-own-viewings-What-do-you-look-for-as-a-buyer

    I found one of the posts very interesting (see my comments in bold!):

    "During viewings, all windows should be slightly open and all internal doors closed. Should all be closed in photographs

    Loo seats down, loo paper hotel-folded

    No loo brush

    No doormats

    No tablecloths

    No evidence of pets

    Cupboards clean on the inside and the fridge should be spotless and only sparsely stocked Huh?
    I'd never expect a viewer to look inside my fridge!


    Hang a designer dress or coat on the back of bedroom doors during viewings

    Remove family photos on tables for photography but re-instate them during viewings

    All books and DVDs should align with the edge of bookshelves

    Coffee table clear during photographs but staged during viewings

    There should always be a smart invitation on the mantelpiece (the stager used mock-ups!)

    A bottle of champagne should be in the fridge, especially if it's integrated into the kitchen units

    The dishwasher must be empty Yikes, again something I'd never have thought of. Guess I need to learn how to wash dishes!

    Every large house should have evidence of children, even if no children live there"

    Of course they missed the most important one (courtesy of my brother): "Make sure there are no skid marks in the toilet bowl" Priceless!
    (Nearly) dunroving
  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    dunroving wrote: »
    "During viewings, all windows should be slightly open and all internal doors closed."

    Why closed? You'll just need to open them again! Think it helps to make the place look more spacious / brighter if doors are open.

    I'd never expect a viewer to look inside my fridge!
    Oh, they will. To be fair, if you're including appliances it's not unreasonable to make a cursory check of what condition they're in. And otherwise how would they know that there's a bottle of champagne in the fridge.
    "Make sure there are no skid marks in the toilet bowl"
    ...but I've never had a viewer lift the lid to check that!
  • googler
    googler Posts: 16,103 Forumite
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    Do not offer any negative comment about your own house, the area, the neighbours, etc. Only open your mouth to express a positive attribute or something factual.

    Make sure the place is cleaned within an inch of its life. Make sure that anything the viewers are likely to handle or operate is in operational order. Door handles, kitchen cupboards, appliances, toilet (yes, someone WILL flush your toilet to "make sure it works"), wash basin, sink, etc.)

    As was said, finish and have your summing-up discussion in your best room; for small rooms, leave them alone in the room rather than crowding in with them; offer some comment ABOUT each room to introduce it, rather than a bland "This is the bathroom", "Here's the kitchen" (if needs be, sit down in advance and make a script), such as "We decorated the kitchen last month" as you guide them in, or "The bathroom was refurbished last year"

    Clear away anything of value that can easily disappear. Whilst you and your agent should have details of the viewers, there's no point in taking chances.
  • [Deleted User]
    [Deleted User] Posts: 12,492 Forumite
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    ceh209 wrote: »
    - Put lights on beforehand, especially if it's evenings and the lights are the type that take a while to warm up

    as a buyer I do not want to see lights on, that to me means dark rooms. I would be asking for lights to go off
  • googler
    googler Posts: 16,103 Forumite
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    kittie wrote: »
    as a buyer I do not want to see lights on, that to me means dark rooms. I would be asking for lights to go off

    Fine, as a viewer you can ask the owner to turn them off. But the seller should still put them all on before you arrive
  • dunroving
    dunroving Posts: 1,881 Forumite
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    googler wrote: »
    Do not offer any negative comment about your own house, the area, the neighbours, etc. Only open your mouth to express a positive attribute or something factual.

    Make sure the place is cleaned within an inch of its life. Make sure that anything the viewers are likely to handle or operate is in operational order. Door handles, kitchen cupboards, appliances, toilet (yes, someone WILL flush your toilet to "make sure it works"), wash basin, sink, etc.)

    As was said, finish and have your summing-up discussion in your best room; for small rooms, leave them alone in the room rather than crowding in with them; offer some comment ABOUT each room to introduce it, rather than a bland "This is the bathroom", "Here's the kitchen" (if needs be, sit down in advance and make a script), such as "We decorated the kitchen last month" as you guide them in, or "The bathroom was refurbished last year"

    Clear away anything of value that can easily disappear. Whilst you and your agent should have details of the viewers, there's no point in taking chances.

    I cannot wait to see the first viewer who tries the kitchen taps. The water pressure in this area is VERY good.
    (Nearly) dunroving
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