Halifax sending out new security numbers by mistake

I currently bank with Halifax, and received a new security number from them in the post. I had not requested this, so I was perplex!!

I contacted the bank by telephone, and was told the bank has been sending these out by mistake.

I thought my bank account may of been hacked!!

The bank advised I could used the new number whenever I call.

Did anyone else get this number???
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Comments

  • Katiehound
    Katiehound Posts: 7,552 Forumite
    Name Dropper First Anniversary Combo Breaker First Post
    Better to use the 'my voice is my password' facility when phoning- easy to remember and hard to clone!

    No, I haven't received any security number from them- I don't do online banking with them , that may be the difference.
    Being polite and pleasant doesn't cost anything! --
    Many thanks
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24 bags, 43 dog coats, 2 scrunchies, 10 mittens, 6 bootees, 8 glass cases, 2 A6 notebooks, 59 cards, 6 lav bags,36 angels,9 bones, 1 knee blanket, 1 lined bag,3 owls, 88 pyramids = total 420 total spend £5. Total for 'Dogs for Good' £546.82

    2024:23 Doggy duvets,29 pyramids, 6 hottie covers, 4 knit hats,13 crochet angels,1 shopper, 87cards=163 £86 spent!!!
  • trinidadone
    trinidadone Posts: 3,337 Forumite
    First Post First Anniversary Combo Breaker
    Katiehound wrote: »
    Better to use the 'my voice is my password' facility when phoning- easy to remember and hard to clone!

    No, I haven't received any security number from them- I don't do online banking with them , that may be the difference.

    thanks katie, thats the strangest thing, my voice is my password!!
    Trinidad - The hottest place to go
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