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  • FIRST POST
    rgjones79
    Orange Phone Upgrade
    • #1
    • 20th Oct 04, 4:10 PM
    Orange Phone Upgrade 20th Oct 04 at 4:10 PM
    I wonder if you can help me.

    A friend of mine who has a mobile phone with Orange wanted to upgrade his
    handset. He was only 8 months into his contract.

    He contacted Orange directly who informed him that he was ineligible for an
    upgrade. He then visited an Orange Shop who told him that he could upgrade
    but at a cost.

    He then visited one of 'The Link' stores and was offered an upgrade free of
    charge in exchange for his current phone.

    I too am a customer with Orange and am 9 months into my contract. I
    currently pay 25 per month on the 120mins 250 texts service plan, and I
    have a Sony Ericsson T610. My average bill is roughly 27 per month.

    Is he lying? I didn't get the full details but does that then mean that you could upgrade my
    phone to, for example Sony Ericsson K700i or Nokia 6230? How does this work?
    Is this possible?

    I assumed that given I've got my phone direct from Orange that could only upgrade with them directly.
Page 1
    • Woby_Tide
    • By Woby_Tide 20th Oct 04, 5:03 PM
    • 5,205 Posts
    • 1,966 Thanks
    Woby_Tide
    • #2
    • 20th Oct 04, 5:03 PM
    Re: Orange Phone Upgrade
    • #2
    • 20th Oct 04, 5:03 PM
    I'm guessing the link somehow use the proceeds of the phone you give them to pay off your existing contract then are happy enough with the commision they get from your new 12 month contract you take out

    though since upgrade policy changed on 1st October I think not sure how the dealers like the link have had to amend their policies. if you don't ask you'll never know, probably worth a try at least you aren't losing anything
    • pin
    • By pin 20th Oct 04, 5:40 PM
    • 4,205 Posts
    • 1,484 Thanks
    pin
    • #3
    • 20th Oct 04, 5:40 PM
    Re: Orange Phone Upgrade
    • #3
    • 20th Oct 04, 5:40 PM
    Just to note that if your bill is below 30 a month Orange have you will have an upgrade fee. This fee is only removed 18 months into your contract.

    Orange have become very tight recently.
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