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  • FIRST POST
    • custardy
    • By custardy 26th Apr 19, 12:11 PM
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    custardy
    Royal Mail changes
    • #1
    • 26th Apr 19, 12:11 PM
    Royal Mail changes 26th Apr 19 at 12:11 PM
    lots of rumours flying about just now but from multiple sources with the same basis.

    Special delivery. RM will be removing the 1pm guarantee and making it a straight next day product. I'm told this is pretty much fact and will be coming in. no idea on 9am but assume it will stay.


    RM is looking to drop a delivery day.
    Either Saturday or Monday.

    bets seem to be on removal of Saturday with an overhaul of the Saturday operation making a specific Saturday service slanted to parcels.
    This is being touted as a when,not if situation.

    Apparently the date for the review of the USO has been brought forward which would tie into this.


    Thought the ebay group would be interested.
Page 2
    • ballisticbrian
    • By ballisticbrian 30th May 19, 8:25 PM
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    ballisticbrian
    They don't have any choice though, do they? The UPU is an international reciprocal arrangement which the Royal Mail has to abide by.
    Well, you know what happens when you are stuck in a union that nobody wants
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • custardy
    • By custardy 9th Jun 19, 11:14 AM
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    custardy
    Well an interesting one. Not for the end user but more to the direction RM is going.
    On Friday managers were 'told' they would receive no annual bonus this year.
    As with most places the bonus amount relates to PDR results over the 12 month period.
    average is 10% of annual pay.
    News of the bonus being cancelled was spread in Chinese whispers rather than a full on announcement. I think RM want to see how hard the push back is.
    Bonus would have been paid at the end of this month.
    • in_the_Cotswolds
    • By in_the_Cotswolds 9th Jun 19, 10:04 PM
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    in_the_Cotswolds
    I'm a postie and haven't heard anything about dropping a day or Special Delivery changes. Our office is already doing the LAT weekdays up to 7pm and Saturdays until 6pm.



    As RM are after more parcel traffic I would have thought we would be following London and doing Sunday deliveries instead of just Christmas.



    Losing a day when our competitors are doing a 7 day week?

    • custardy
    • By custardy 10th Jun 19, 12:48 PM
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    custardy
    I'm a postie and haven't heard anything about dropping a day or Special Delivery changes. Our office is already doing the LAT weekdays up to 7pm and Saturdays until 6pm.



    As RM are after more parcel traffic I would have thought we would be following London and doing Sunday deliveries instead of just Christmas.



    Losing a day when our competitors are doing a 7 day week?
    Originally posted by in_the_Cotswolds
    Its not about losing a day. Its about making letter deliver 5 days.
    Hence the drive to parcel traffic.

    you may not have been told but I got it from a regional manger and know OPGs in the East of Scotland area have been briefed this is coming.
    Of course Scotland has always been ahead of the curve in RM modernisation
    • d123
    • By d123 10th Jun 19, 1:23 PM
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    d123
    I think we’ve been in a trial area for this as well, it’s fairly common to have no delivery either on the Saturday or the Monday on our street (it varies between the Saturday and Monday every few weeks), to the extent that most of the neighbours have noticed.

    The postie parks his van on the corner when doing the deliveries so it’s fairly easy to notice the days it’s not there.
    ====
    • custardy
    • By custardy 10th Jun 19, 2:14 PM
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    custardy
    I think weíve been in a trial area for this as well, itís fairly common to have no delivery either on the Saturday or the Monday on our street (it varies between the Saturday and Monday every few weeks), to the extent that most of the neighbours have noticed.

    The postie parks his van on the corner when doing the deliveries so itís fairly easy to notice the days itís not there.
    Originally posted by d123
    You misunderstand. There is no trial,so how can you be part of it?
    The trial relates to parcel delivery.
    The USO for letters still stands.
    • d123
    • By d123 10th Jun 19, 3:06 PM
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    d123
    You misunderstand. There is no trial,so how can you be part of it?
    The trial relates to parcel delivery.
    The USO for letters still stands.
    Originally posted by custardy
    Well, the deliveries have been missing either the Saturday or Monday for at least 6 months. Confirmed by other neighbours and checking cctv.

    Another poster has also noticed it in their area.

    Fairly sure thats unofficially implemented in my street because we never get post on a Saturday. Small cul de sac so we can see who comes up and 9 times out of 10 they don't come up here on a Saturday. I really don't believe that 15 houses get no post on one day a week.
    Originally posted by pulliptears
    Last edited by d123; 10-06-2019 at 3:09 PM.
    ====
    • custardy
    • By custardy 10th Jun 19, 6:11 PM
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    custardy
    Well, the deliveries have been missing either the Saturday or Monday for at least 6 months. Confirmed by other neighbours and checking cctv.

    Another poster has also noticed it in their area.
    Originally posted by d123
    Well I suggest you complain.
    The USO is at the core (for now) of RMs service. Its not something you just don't meet on a whim.
    • POPPYOSCAR
    • By POPPYOSCAR 10th Jun 19, 6:57 PM
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    POPPYOSCAR
    Well, the deliveries have been missing either the Saturday or Monday for at least 6 months. Confirmed by other neighbours and checking cctv.

    Another poster has also noticed it in their area.
    Originally posted by d123
    Yes we have noticed it as well.

    Very often we get nothing on a sat and mon.

    Tuesday seems to be the day we get most post.
    • charlies_mum
    • By charlies_mum 11th Jun 19, 7:52 AM
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    charlies_mum
    I'm a postie and haven't heard anything about dropping a day or Special Delivery changes. Our office is already doing the LAT weekdays up to 7pm and Saturdays until 6pm.



    As RM are after more parcel traffic I would have thought we would be following London and doing Sunday deliveries instead of just Christmas.



    Losing a day when our competitors are doing a 7 day week?
    Originally posted by in_the_Cotswolds
    If Royal Mail want more parcel traffic, I suggest they look at their prices. To post a parcel weighing between 1 and 2 kilos costs £8.95 the next price band is up to 5 kilos costing £15.85 then up and then up to 10 kilos at £21.90.

    I have a Royal Mail account, but any parcels over 2 kg go with DPD at a cost of £7.19 for up to 20 kg.
    You're only young once, but you can be immature forever
    • martindow
    • By martindow 11th Jun 19, 8:52 AM
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    martindow
    If Royal Mail want more parcel traffic, I suggest they look at their prices. To post a parcel weighing between 1 and 2 kilos costs £8.95 the next price band is up to 5 kilos costing £15.85 then up and then up to 10 kilos at £21.90.

    I have a Royal Mail account, but any parcels over 2 kg go with DPD at a cost of £7.19 for up to 20 kg.
    Originally posted by charlies_mum
    Those are Special Delivery prices. Anything under 2kg/ £50 value can be sent much more cheaply with RM.

    For heavier parcels companies like DPD are cheaper but insurance is extra and there are a lot more exceptions. I also use DPD but take the risk on myself - you need to have a lot of lost or damaged parcels to make this worthwhile.
    • charlies_mum
    • By charlies_mum 11th Jun 19, 11:38 AM
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    charlies_mum
    Those are Special Delivery prices. Anything under 2kg/ £50 value can be sent much more cheaply with RM.

    For heavier parcels companies like DPD are cheaper but insurance is extra and there are a lot more exceptions. I also use DPD but take the risk on myself - you need to have a lot of lost or damaged parcels to make this worthwhile.
    Originally posted by martindow
    They are not Special Delivery prices. They are the standard 1st class prices for a medium parcel. listed on page 6 of their march 2019 price booklet

    Special delivery prices are up to 1 kg £8.70, 1-2 kg £11, 2-10 kg £26.60

    A small parcel only costs £3.55 up to 1 kg and £5.50 up to 2 kg
    Last edited by charlies_mum; 11-06-2019 at 11:42 AM.
    You're only young once, but you can be immature forever
    • custardy
    • By custardy 11th Jun 19, 11:59 AM
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    custardy
    If Royal Mail want more parcel traffic, I suggest they look at their prices. To post a parcel weighing between 1 and 2 kilos costs £8.95 the next price band is up to 5 kilos costing £15.85 then up and then up to 10 kilos at £21.90.

    I have a Royal Mail account, but any parcels over 2 kg go with DPD at a cost of £7.19 for up to 20 kg.
    Originally posted by charlies_mum
    You need to keep in mind RM dont 'want' all your parcels.
    Volume & capacity come into play.
    • martindow
    • By martindow 11th Jun 19, 4:24 PM
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    martindow
    They are not Special Delivery prices. They are the standard 1st class prices for a medium parcel. listed on page 6 of their march 2019 price booklet

    Special delivery prices are up to 1 kg £8.70, 1-2 kg £11, 2-10 kg £26.60

    A small parcel only costs £3.55 up to 1 kg and £5.50 up to 2 kg
    Originally posted by charlies_mum
    Apologies you are right.



    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.
    • pulliptears
    • By pulliptears 11th Jun 19, 4:30 PM
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    pulliptears
    Well, the deliveries have been missing either the Saturday or Monday for at least 6 months. Confirmed by other neighbours and checking cctv.

    Another poster has also noticed it in their area.
    Originally posted by d123
    After my initial post about Saturday deliveries, strangely, I have now also noticed that Monday deliveries don't always happen here either.
    And yes, Tuesday we get more post than normal.
    "Gggggrrrrrr Rrrraaaahhh Rrrrrrggghhhhnn" - Chewbacca (The Empire Strikes Back)

    • soolin
    • By soolin 11th Jun 19, 6:21 PM
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    soolin
    Apologies you are right.



    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.
    Originally posted by martindow
    The size restriction though is a problem, one side must be 16cms or less, so fine for small or flat items, no good for anything with all longer sides.

    I tend to stick to RM for small parcels but go elsewhere for medium ones.
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    • mgdavid
    • By mgdavid 11th Jun 19, 9:42 PM
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    mgdavid
    Apologies you are right.

    If you send second class, a small parcel is only £3 for up to 2kg which will beat most carriers unless you are sending a very large volume.
    Originally posted by martindow

    Yep, about half my stuff fits in 16 x 35 x 45 cm and under 2kg so costs me £3. The rest is split between Hermes and UPS as I have both dropoff shops within a mile. Only had 1 failed delivery in >10 years and I reckon that was a scammer. I put it down to selling in a specialised community market where everyone is honest and no-one's in a hurry for the items.
    The questions that get the best answers are the questions that give most detail....
    • theonlywayisup
    • By theonlywayisup 12th Jun 19, 4:28 AM
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    theonlywayisup
    Just adding my personal two penneth...

    We don't get a delivery of post on a Tuesday. This has been explained by the DO. The reason is that we are the last hamlet on the round. The normal postie has Tuesday's off. The replacements - whichever round they are taken from - don't manage to do this round as quickly as the regular postie. The postie runs out of time and goes back to the DO with our Tuesday post. We seem to be in stalemate so have accepted that Wednesday will be a bumper day for post.
    • custardy
    • By custardy 12th Jun 19, 12:45 PM
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    custardy
    Just adding my personal two penneth...

    We don't get a delivery of post on a Tuesday. This has been explained by the DO. The reason is that we are the last hamlet on the round. The normal postie has Tuesday's off. The replacements - whichever round they are taken from - don't manage to do this round as quickly as the regular postie. The postie runs out of time and goes back to the DO with our Tuesday post. We seem to be in stalemate so have accepted that Wednesday will be a bumper day for post.
    Originally posted by theonlywayisup
    You should contact RM CS and find out if there is a 'DODR' report relating to your address.
    This is the report that Delivery Offices report USO failures on.
    If your delivery is failing then it MUST be reported via this report.
    • POPPYOSCAR
    • By POPPYOSCAR 12th Jun 19, 12:57 PM
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    POPPYOSCAR
    You need to keep in mind RM dont 'want' all your parcels.
    Volume & capacity come into play.
    Originally posted by custardy
    They obviously want the smaller ones.

    I can remember doing a survey about selling on ebay.

    The questions included who do you use to send parcels and why.

    It asked what RM could do to get me to use them.

    My reply was cheaper prices as it was not economically viable to use them.

    Shortly after doing that survey they introduced the small parcel cheap rate, presumably to capture the ebay market.

    But they are still so expensive for everything else.
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