£1.99 Plumming and Drainage Insurance Cover

oops_a_daisy · 10 March 2006 at 1:20PM

I have just been sent a letter offering Plumming & Drainage cover for just £1.99 per month for the first year. Annual charge is £23.88 so there is not extra interest charge for paying monthly. Cover is limited to £4000.00 for blocked or cloopsed drains outside your home ( 2 claims per year of £2000 ) and up to £2000 for plumming or drainage emergencies inside your home ( 2 claims per year of £1000 )
The letter is from Northumbrian Water introducing HOMESERVE GB LTD. There is a freephone number to HOMESERVE 0800 073 2169 quoting reference number NOSP61D for this special offer.

Normal price is £64.99 per year so it would revert back to that upon renewal.

Just thought I would pass the information onto anybody who might interested.

OOPS A DAISY

oops_a_daisy · 10 March 2006 at 1:22PM

OOPS - sorry should read my own posts before I press submit

cloopsed should read collapsed

deanos · 10 March 2006 at 2:51PM

Got the same letter myself from Angian Water

melbury · 10 March 2006 at 4:45PM

Yes I did take this up (in Wessex Water area) a couple of years ago. After the first year the price rocketed, but I was offered a cheaper policy if I was prepared to pay the first £50 of any claim. I have decided not to renew it again, primarily because any problems that we have encountered have not actually been on our property but in the road!

Only point I would make is that the insurance company is actually nothing to do with the water company, even though the documents they sent me had Wessex Water printed on them, giving the impression that they were affiliated. When I mentioned this to Wessex Water they said it was nothing to do with them and their name shouldn't be used on the stationery!

This company also do insurance against electrical problems, gas problems etc, so you'll probably get hit with those leaflets soon!

wolfehouse · 13 March 2006 at 9:48PM

I got the same letter but higher priced from scottish water.
My OH seems keen because he's getting more paranoid as he ages.
I am more cynical.
All I could find on the net about them was the listen again show of you and yours on:
https://www.bbc.co.uk/radio4/youandyours/index_20050201.shtml

They seem to imply that it is unecessary to cover the pipes into your home.
OH likes the cover for inside plumbing though. are there better options?

I am confused as ever. Has anyone actually ever made a claim with this company?

Lorian · 13 March 2006 at 10:18PM

Be worth checking if yo are already adequately covered on your house (buildings) Insurance.

melbury · 16 March 2006 at 8:17PM

Yes, I have made two claims over the years that I have had this insurance. On both occasions they did get a plumber out the same day to try and solve the problem, but on once he arrived at about 10.00pm and only had rods when he needed a jetting machine, so they had to send somebody else next day. Presumably they have paid the bills because I haven't heard anything to the contrary.

simonm_3 · 20 March 2006 at 2:45PM

The affiliation with the Water Companies can be a positive thing. If there is a problem in dealing with Homeserve, there is always a fall back position in that one can escalate to the water company and get them to approach Homeserve on your behalf.

jos22 · 21 March 2006 at 3:00PM

I seem to think that Homeserve was/is owned by a water company (Severn Trent).

My water company also sent this & I noticed straight away it does not cover water storage tanks (expensive). My own water company will repair a leaking service (supply) pipe free (just the once though). My House Insurance will also cover the supply pipe. I have lived in my present house for over 30 years, never had a blocked sewer (do have some drain rods though). Never had a damaged supply pipe, I can mend a burst pipe if I have one (push on fittings are great). I have had to replace two tanks which would not have been covered. In that time I have saved quite a bit of money by not insuring. Year 1 it's cheap peace of mind, year 2 really think about it.

scheming_gypsy · 25 March 2006 at 2:37PM

Homeserve isn't owned by Severn Trent. They were associated with South Staffordshire Water (when Homeserve were called Home Service) till about 18months ago but had a demerger.

lowbrim · 25 March 2006 at 4:59PM

I recently had the misfortune to have a supply pipe leak and you can forget the free repair unless they "think" they can do it in under 3 hours look at the small print. This was with Thames water.

Fortunatly I had the homeserve policy and they did it in under 2hours!!! wrote to Thames about it but gave up with them a load of ******. That is the good story about Homeserve the bad one is on the plumbimng and drainage cover you are not covered unless it is an emergency ie you have no water at all!! I had a blockage from the supply pipe repair and they said it was not an emergency (Ihad some water pressure) so I was not covered. I have since cancelled the policy.

£1.99 Plumming and Drainage Insurance Cover

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