Smart water meter - Thames Water refuses to install
hvklav
Posts: 8 Forumite
in Water bills
I have a question I was hoping someone could help with. I'm currently in a flat with a water meter, but taking meter readings is a bit of a hassle.
My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but they told me no.
They said they're only installing smart meters when they're converting a non-metered supply to a metered supply. Anyone who already has an old-school meter will get one when they replace the existing one at the end of its life (in my case, probably not for another 15+ years).
I think this is a bit preposterous. Is there anyway I could appeal to some organisation or other to get them to change their mind?
My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but they told me no.
They said they're only installing smart meters when they're converting a non-metered supply to a metered supply. Anyone who already has an old-school meter will get one when they replace the existing one at the end of its life (in my case, probably not for another 15+ years).
I think this is a bit preposterous. Is there anyway I could appeal to some organisation or other to get them to change their mind?
0
Comments
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Very doubtful.Is there anyway I could appeal to some organisation or other to get them to change their mind?0 -
I have a question I was hoping someone could help with. I'm currently in a flat with a water meter, but taking meter readings is a bit of a hassle.
My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but they told me no.
They said they're only installing smart meters when they're converting a non-metered supply to a metered supply. Anyone who already has an old-school meter will get one when they replace the existing one at the end of its life (in my case, probably not for another 15+ years).
I think this is a bit preposterous. Is there anyway I could appeal to some organisation or other to get them to change their mind?
Tell them you've got a disability that makes taking readings difficult.0
This discussion has been closed.
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