import handling fee robbery

rodney_beech · 17 October 2018 at 2:09PM

ive just imported some goods and have been robbed by two handling companies..one company "daygard" charged me £600 fees just for handling the goods?..now this other company "fs McKenzie" after taking £1000 off me have stated that the customs want to examine my goods and i will have to pay storage fees for as long as this takes!!!!.£1000 just for a few phonecalls..i mean what does it take to import some goods?..im being robbed..ive paid the import duties on the said items but these extra charges are like being burgled.. they have my goods and want more money before they deliver them through no fault of my own? "daygard" reviews are abysmal but i didn't notice these until after i instructed them after receiving an email from them.is there anyone i can complain to? these companies must be making millions of other peoples misery.its just shocked me ill never import again someone please help

rodney_beech · 17 October 2018 at 2:12PM

no wonder they only accepted bank transfers for payment..i don't get it how easy it is to legally rob someone surely there must be an organisation out there who can help.how come i have to pay because customs want to examine my goods?..what if it takes 2 weeks? at £50 per day..ill be bankrupt help someone please help

Aylesbury_Duck · 17 October 2018 at 2:30PM

Is this a business transaction or a personal one?

soolin · 17 October 2018 at 4:15PM

rodney_beech wrote: »

ive just imported some goods and have been robbed by two handling companies..one company "daygard" charged me £600 fees just for handling the goods?..now this other company "fs McKenzie" after taking £1000 off me have stated that the customs want to examine my goods and i will have to pay storage fees for as long as this takes!!!!.£1000 just for a few phonecalls..i mean what does it take to import some goods?..im being robbed..ive paid the import duties on the said items but these extra charges are like being burgled.. they have my goods and want more money before they deliver them through no fault of my own? "daygard" reviews are abysmal but i didn't notice these until after i instructed them after receiving an email from them.is there anyone i can complain to? these companies must be making millions of other peoples misery.its just shocked me ill never import again someone please help

OP where did you import from, what was the total value of the order and what contractual agreement did you sign up to ?

mattyprice4004 · 18 October 2018 at 2:27AM

I import a lot from China, and unfortunately this is just how importing works - a lot of people don't realise this until they actually get the goods in port.

I've had to pay £240 per day storage due to a Customs issue before now, and £1300 just for the handling (of one shipment).

It's an expensive game!

Also, you're best waiting more than 3 minutes before replying to your own thread asking for help - you'll get replies, but not immediately as this board is run by volunteers giving up their free time to help.

Keep_pedalling · 18 October 2018 at 8:41AM

It’s not £1000 for a few phone calls, McKenzie are providing are providing storage and security for what appears to be a large shipment of stuff from China.

import handling fee robbery

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