Thank you for your e-mail
The calculation for Working Tax Credits can be complicated and you are right to be concerned. We would initially refer you to our website
www.adviceguide.org.uk and if you type into our search bar "working tax credits" you will get a useful fact sheet on eligibility and how the credits are calculated.
It does recommend that you consult an experienced adviser in this and we would suggest contacting your local bureau or accessing our telephone advice line on 08444 77 10 10 could be helpful.
Also on the fact sheet is the following helpline no which could be of help for issues rearding working tax credit
The helpline number is 0345 300 3900 (textphone 0345 300 3909) and calls cost the same as a local telephone call.
We would suggest that any contact you make at this stage that you keep a copy of all correspondence and dates and times of contact.
Please contact us at your earliest convenience to discuss this issue further
Kind regards
Birmingham CAB
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